Why Foundever Sykes and Sitel are now Foundever! Are you ready to move your career forward? We are looking for Seasonal Customer Service Representative to join our team of incredible people. At ...
7 Foundever Jobs Hiring in Oregon
Why Foundever Sykes and Sitel are now Foundever! Are you ready to move your career forward? We are looking for Seasonal Customer Service Representative to join our team of incredible people. At ...
$15/hr
Job Overview Foundever is hiring Seasonal Technical Customer Service Associates! Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized ...
$15/hr
Job Overview Foundever is hiring Seasonal Technical Customer Service Associates! Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized ...
About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world ...
About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world ...
About Us Foundever is the next-generation service leader reinventing customer experience (CX). Built on diverse and proven industry experience, we combine digital operations with a 150,000-strong ...
About Us Foundever is the next-generation service leader reinventing customer experience (CX). Built on diverse and proven industry experience, we combine digital operations with a 150,000-strong ...
Ensure quality of team output and commercial linkages to broader Foundever value offerings * As a senior member of the Operator Consulting community, you will lead by example - leveraging your ...
Ensure quality of team output and commercial linkages to broader Foundever value offerings * As a senior member of the Operator Consulting community, you will lead by example - leveraging your ...
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world's leading and ...
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world's leading and ...
Qualifications Education * Bachelor's degree in business, finance, law, or related field. Experience * 3-5 years in compliance, risk management, or regulatory affairs within financial services or ...
Qualifications Education * Bachelor's degree in business, finance, law, or related field. Experience * 3-5 years in compliance, risk management, or regulatory affairs within financial services or ...
Foundever Jobs Information
What makes Foundever an attractive place to work?
Foundever is a reputable company in the industry, known for its commitment to innovation and customer satisfaction. The company's workplace is characterized by a collaborative environment, where employees can engage in creative problem-solving and work on cutting-edge projects, fostering a sense of community and teamwork. Joining Foundever offers opportunities for professional growth, skill development, and making a meaningful impact in the industry, making it an attractive choice for those seeking a challenging and rewarding career.
Do workers at Foundever get paid breaks?
Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.
83% of people say they get paid breaks.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.
Does Foundever pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
94% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.
94% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.
At Foundever, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.
Is the health insurance from Foundever affordable enough for their workers?
Most people say the health insurance costs are okay.
76% of people say the health insurance costs are okay
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.
76% of people say the health insurance costs are okay
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get paid time off at Foundever?
Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.
92% of people say they get paid time off.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 35 people who took the Breakroom Quiz between February 2025 and February 2026.
- 49% of people with changing schedules find out their shifts one week or less ahead of time.
- 26% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 26% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 35 people who took the Breakroom Quiz between February 2025 and February 2026.
Do workers at Foundever worry about hours?
Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.
85% of people report they don’t worry about getting enough hours.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.
Do Foundever workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 69 people who took the Breakroom Quiz between February 2025 and February 2026.
49% report that they don’t have enough control over which shifts they work.
Based on data from 69 people who took the Breakroom Quiz between February 2025 and February 2026.
How easy is it for Foundever workers to change shifts?
Most people find it hard to change shifts.
79% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between February 2025 and February 2026.
79% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between February 2025 and February 2026.
How easy is it to get time off at Foundever?
Some people find it hard to get time off.
58% of people report it’s hard to get time off.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.
58% of people report it’s hard to get time off.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.
Do Foundever managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.
Do jobs at Foundever spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 70 people who took the Breakroom Quiz between February 2025 and February 2026.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 70 people who took the Breakroom Quiz between February 2025 and February 2026.
How easy is it to take sick days at Foundever?
Some people find it hard to take sick days.
45% of people report that it’s hard to take time off if they are sick.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.
45% of people report that it’s hard to take time off if they are sick.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.
Is a Foundever job good for students?
Only some students say this is a good place to work if you’re studying.
55% of students report this isn’t a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and November 2025.
55% of students report this isn’t a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and November 2025.
Is working at Foundever good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
42% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and July 2026.
42% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Foundever feel treated with respect by their managers?
Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.
79% of people say they’re treated with respect by their managers.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Foundever get to take their breaks without interruption?
Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.
83% of people report that they get to take their breaks without interruption.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.
Is it stressful to work at Foundever?
Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.
71% of people say they often feel stressed out at work.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Foundever enjoy their jobs?
Only some people enjoy their job.
53% of people report they don’t enjoy their job.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.
53% of people report they don’t enjoy their job.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Foundever recommend working with their team?
Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at Foundever?
Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.
35% of people report they didn’t get enough training when they started working here.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get support to advance at Foundever?
Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people think Foundever’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.
Do workers feel well informed about how Foundever is doing?
Only some people feel well informed about how the company is doing.
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.
What are the most popular jobs at Foundever?
What are the most popular categories at Foundever?
Foundever rating
5.6
Based on 193 frontline employees who took The Breakroom Quiz
42nd of 71 rated call and contact centers
Job description
Why Foundever
Sykes and Sitel are now Foundever! Are you ready to move your career forward? We are looking for Seasonal Customer Service Representative to join our team of incredible people. At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. Foundever has more than 20 years of experience hiring for our customer support roles - our modernized application technology benefits our customers and you! All our calls are inbound calls only- no cold calling.
Location Requirements:
*** Must live in the United States***
Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings.
For this role, applicants must reside in one (1) of the following States: Alabama, Arkansas, Arizona, Colorado (outside of Denver, County), Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Jersey, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia or Wyoming.
Responsibilities:
Provide basic technical support via phone in Spanish and English
Deliver an exceptional support experience
Interact and communicate effectively with a variety of customers
Provide a memorable and delightful experience
Work with Us and You'll Enjoy:
Working from home
Computer equipment provided
Full-Time Schedule
Flexibility of a seasonal role, with the opportunity to become permanent
$17/hour and incentive opportunities
Hands-on, 100% paid training
Internal Mobility (84% of our managers are promoted within)
Employee discounts
Referral bonuses
EverBetter wellness program
Qualifications:
- Fluent in Spanish and English - while this role supports both, most calls are in English
- Must have High School Diploma or GED Equivalent
- 18 years of age
Equipment and Internet Requirements:
- Hardwired internet connection (no satellite or wireless)
- Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up
- A Working Phone Line (Home Phone or Mobile)
- Home office must be a noise/distraction-free environment
- Desk and an ergonomic chair
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines innovative thinking and digital solutions - including self-service, artificial intelligence (AI), and data-driven analytics - with the expertise and empathy of our employees to Create Connection. Value Conversation.
Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
What Foundever employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Foundever
Sourced by ZipRecruiter
Industry
Strategic planning consulting services
Company size
10,000+ Employees
Headquarters location
Miami, FL, US
Year founded
1994