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Forman Mills
Forman Mills

20 Forman Mills Customer Service Representative Jobs Hiring Near You

Forman Mills

Customer Service

Dearborn, MI · On-site

$12 - $15.75/hr

... leaving Forman Mills. Maintaining a clean and tidy checkout area. Principle Duties and ... customer service by greeting, assisting and thanking each customer in a positive approachable ...

Forman Mills

Center- Customer Service

Detroit, MI · On-site

$12 - $15.50/hr

... leaving Forman Mills. Maintaining a clean and tidy checkout area. Principle Duties and ... customer service by greeting, assisting and thanking each customer in a positive approachable ...

Forman Mills

service

Eastpointe, MI · On-site

$11.75 - $15.25/hr

... all customers entering and leaving Forman Mills. Maintaining a clean and tidy checkout area ... customer service by greeting, assisting and thanking each customer in a positive approachable ...

Forman Mills

406- Pontiac- Customer Service

Pontiac, MI · On-site

$13 - $17/hr

... Forman Mills policies and procedures. Provides a Courteous, Fast and Friendly check out to all ... customer service by greeting, assisting and thanking each customer in a positive approachable ...

Forman Mills

Plaza- Customer Service

Toledo, OH · On-site

$13.25 - $18.25/hr

The Customer Service Associate performs all register transactions, including Returns/ Exchanges, Layaways, and Employee purchases accurately and efficiently in accordance with Forman Mills policies ...

Forman Mills

202 - Customer Service

Elizabeth, NJ · On-site

$13 - $17/hr

... Forman Mills policies and procedures. Provides a Courteous, Fast and Friendly check out to all ... customer service by greeting, assisting and thanking each customer in a positive approachable ...

Forman Mills

Plaza- Customer Service

Chicago, IL · On-site

$13.50 - $17.50/hr

... leaving Forman Mills. Maintaining a clean and tidy checkout area. Principle Duties and ... customer service by greeting, assisting and thanking each customer in a positive approachable ...

Forman Mills

Service

Philadelphia, PA · On-site

$11.75 - $15.75/hr

... all customers entering and leaving Forman Mills. Maintaining a clean and tidy checkout area ... customer service by greeting, assisting and thanking each customer in a positive approachable ...

Forman Mills

Plaza-Markdown Associate

Manhattan, NY · On-site

... Forman Mills UPH (Units Per Hour) expectations. • Ensure outstanding customer service by greeting, assisting and thanking each customer in a positive approachable manner. • Present a positive ...

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Forman Mills Jobs Information

What is it like to work at Forman Mills?

Forman Mills operates as a discount retailer with a focus on providing affordable clothing and home goods to its customers. The company's work environment is typically fast-paced and dynamic, with a flat organizational structure that encourages teamwork and collaboration among employees. Working at Forman Mills may appeal to individuals seeking a retail career with opportunities for advancement and professional growth in a supportive and inclusive work environment.

What makes Forman Mills an attractive place to work?

Forman Mills is a leading off-price retailer offering a wide range of products, positioning itself as a competitive player in the discount retail industry. The company's workplace is characterized by a fast-paced environment, opportunities for career advancement, and a focus on teamwork and customer satisfaction. Joining Forman Mills can provide employees with opportunities for professional growth, skill development, and contributing to the company's mission of delivering value to customers through its unique business model.

Do workers at Forman Mills get paid breaks?

Sometimes. Only some people get paid breaks.
58% of people say they don’t get paid breaks.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.

Does Forman Mills pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
72% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.

At Forman Mills, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
71% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get paid time off at Forman Mills?

Most people get paid time off work.
70% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 100% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at Forman Mills worry about hours?

Some people worry about getting enough hours.
53% of people report they worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Forman Mills workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
71% report that they don’t have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for Forman Mills workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Forman Mills?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Forman Mills managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
69% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at Forman Mills spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at Forman Mills?

Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Forman Mills good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Forman Mills feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Forman Mills get to take their breaks without interruption?

Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at Forman Mills?

Some people feel stressed out here.
61% of people say they often feel stressed out at work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Forman Mills enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Forman Mills recommend working with their team?

Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Forman Mills?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Forman Mills?

Only some people are given support to advance their career here.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Forman Mills’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Forman Mills is doing?

Only some people feel well informed about how the company is doing.
61% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Forman Mills?
Infographic showing various Customer Service Representative job openings at Forman Mills in the United States as of August 2026, with employment types broken down into 38% Full Time, and 62% Part Time. Highlights an 100% Physical job distribution.

Customer Service

Forman Mills

Dearborn, MI • On-site

$12 - $15.75/hr

Other

Re-posted 8 days ago

Forman Mills rating

5.9

Company rating: 5.9 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

11th of 21 rated department stores

Job description


he Cashier /Customer Service Associate performs all register transactions accurately and efficiently in accordance with Forman Mills policies and procedures.
Provides a Courteous, Fast and Friendly check out to all customers entering and leaving Forman Mills.
Maintaining a clean and tidy checkout area.
Principle Duties and Responsibilities:
• Responsible for meeting or exceeding a fast and friendly customer checkout
• Ensure outstanding customer service by greeting, assisting and thanking each customer in a positive approachable manner.
• Ensures all customer transactions are handled in a timely professional manner
• Present a positive image towards all team members, customers and the community.
• Responsible for accurately scanning all merchandise to prevent any inventory adjustments
• Responsible to handle all cash transaction and providing accurate change.
• Responsible to handle all media transaction including credit and debit accurately as to Forman Mills card acceptance guidelines.
• Cashier is and will be held fully accountable for all cash management/handling processes including over/shorts, counterfeit money and all Forman Mills Register Transactions on their dedicated register.
• Performs additional tasks when needed outside the front-end area to include:
o Salesfloor recovery
o Merchandising/ stocking
o Markdowns
o Hanging and processing new merchandise
• Help deter theft by reporting all dishonest behavior to management and/ or Loss Prevention department
Position Requirements:
• Ability to work varied hours/days, including 2-3 nights per week, weekends and holidays to meet the needs of the business.
• The ability to work in different areas of the store such as selling floor, fitting room, and receiving as directed by supervisors and management.
• Ability to communicate effectively as it relates to communicating to customers and team members all Forman Mills written policy and procedures, training materials, directives and any other materials Forman Mills produces.
• Ability to perform basic math functions in order to operate the register, make change and conduct inventory.
• Physical requirements include lift up to 50 lbs. Use of hands and fingers in a continuous and repetitive activity. Adequate fitness level to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing and repetitive lifting with or without reasonable accommodation.
Minimum Requirements:
• Must be 18 years or older
• Education: High School Diploma or Equivalent
• Experience: Cashier experience preferred but not required
• Job Related Skills: Math, ability to count money and give accurate change
• Ability to handle different customer's personalities in a professional manner
• High Energy, Positive attitude, Friendly, Courteous,
• Excellent People Skills
• Computer Skills:
o POS Software and Equipment
o Time and Attendance
o Calculator

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