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61 First Source Technical Support Specialist Jobs Hiring Near You

POSRG

Technical Support Specialist

Wauconda, IL

$55K - $65K/yr

TECHNICAL SUPPORT SPECIALIST Helpdesk amp; Field Technician Support POSITION SUMMARY We are seeking a detail-oriented and technically skilled Technical Support Specialist to join our team. In this ...

New

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego, CA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on ...

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego, CA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on ...

Saalex

Technical Support Specialist

San Diego, CA · On-site

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego, CA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on ...

Verto People

Be Seen First

HVAC Technical Support Specialist

Medley, FL · On-site

$52K - $60K/yr

... source of a malfunction. * Review electrical and mechanical data to assess the performance of ... Technical Support Specialist / HVAC Specialist / HVAC Support Requirements: * At least three years ...

Verto People

Be Seen First

HVAC Technical Support Specialist

Medley, FL · On-site

$52K - $60K/yr

... source of a malfunction. * Review electrical and mechanical data to assess the performance of ... Technical Support Specialist / HVAC Specialist / HVAC Support Requirements: * At least three years ...

Veem

Technical Support Specialist

Toronto, ON · Remote

We take a partner-first approach, working closely with customers to unlock revenue opportunities ... The Technical Support Specialist will assist with platform, account, payment, and integration ...

Nextech

Technical Support Specialist

Memphis, TN · On-site

Technical Support Specialist (Desktop Support) Location: Memphis, TN (Onsite Monday-Friday) Overview We are seeking a Technical Support Specialist to provide Tier 1 and Tier 2 desktop support within ...

Saalex

Technical Support Specialist

San Diego, CA

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego, CA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on ...

LENSAR, Inc.

Technical Support Specialist

Orlando, FL · On-site

POSITION SUMMARY The Technical Support Specialist (TSS) is responsible for providing phone and technical support for the field personnel and external customers, service requirements for new products ...

BCforward

Technical Support Specialist

Golden Valley, MN · On-site

$17 - $20/hr

Technical Support Specialist Golden Valley, MN, USA, 55422 03/03/2017 to 09/03/2017 Pay rate range: $17.00 - $20.00/hr First Shift: 8:00 AM - 4:30 PM Mid Shift: 10:30 AM - 7:00 PM The Specialist Tech ...

Volanté Systems

Technical Support Specialist

Toronto, ON · Hybrid

CA$58K - CA$65K/yr

The Tier 1 Technical Support Specialist is the first point of contact for customers seeking assistance with technical issues. This role focuses on providing timely, accurate, and courteous support by ...

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Infographic showing various Technical Support Specialist job openings at First Source in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Technical Support Specialist

POSRG

Wauconda, IL

$55K - $65K/yr

Full-time

Posted 3 days ago

New

Job description

TECHNICAL SUPPORT SPECIALIST
Helpdesk amp; Field Technician Support
POSITION SUMMARY
We are seeking a detail-oriented and technically skilled Technical Support Specialist to join our team. In this role, you will serve as the primary point of contact for field technicians, providing remote helpdesk and phone-based support to diagnose, troubleshoot, and resolve hardware and software issues across a range of electromechanical and electronic systems. The ideal candidate brings hands-on electronics experience, strong communication skills, and the patience to guide technicians of varying skill levels through complex repair procedures.
KEY RESPONSIBILITIES
Helpdesk amp; Field Technician Support
• Provide helpdesk and phone-based technical support to field technicians in real time
• Communicate clearly and patiently with technicians to diagnose and resolve issues remotely
• Coordinate and assist with the replacement of mainboards, I/O boards, power supplies, and liquid pumps
Hardware Troubleshooting amp; Repair Assistance
• Troubleshoot I/O boards to identify faults and guide corrective actions
• Diagnose and resolve issues with humidity, magnetic and temperature sensors
• Troubleshoot stepper motor performance and operation
• Analyze pump spray patterns and assist with corrective adjustments
Software amp; Firmware
• Perform and assist with software and firmware updates on supported devices
• Configure and support general Wi-Fi setup for connected devices
QUALIFICATIONS
Required
• Hands-on experience working with general electronics boards and components
• Demonstrated experience in appliance repair or a related field
• Experience with general Wi-Fi device setup and connectivity troubleshooting
• Excellent verbal communication skills with the ability to clearly explain technical steps over the phone
• Patience and professionalism when working with technicians of varying technical backgrounds
• Strong analytical and problem-solving skills for remote diagnosis
Preferred
• Experience with electromechanical devices and systems
• Experience with Appliance repair and/or Tech Support would be a plus
• Familiarity with stepper motors, liquid pump systems, or environmental sensors
• Background in helpdesk, technical support, or field service coordination
WORK ENVIRONMENT
This position involves frequent telephone and remote communication with field technicians across multiple locations. The role requires the ability to work in a fast-paced support environment, managing multiple cases simultaneously while maintaining a calm and professional demeanor. Occasional hands-on work with hardware components may be required for training or escalation purposes.

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