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61 First Source Customer Service Representative Jobs Hiring Near You

... source topquality candidates to our clients for a shortterm project, contract to hire or a ... Customer Service Representative Site: Louisville, KY Bachelor's degree is MUST Duration: 06 MOnths ...

Customer Service Representative

Newnan, GA · On-site

$14.50 - $19.75/hr

Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter ... It's also a very good source of employment security if you achieve moderate to great success in ...

Customer Service Representative

Lynnwood, WA · On-site

$17.75 - $24/hr

A GREAT PLACE TO WORK AND BANK Join our team! 1st Security Bank team members deliver service that ... Consistently refers customers when appropriate sales opportunities present themselves and meets ...

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Customer Service Representative

Aespatech

Park City, KY

$13 - $17.75/hr

Full-time

Re-posted 9 days ago


Job description

Company Description

AespaTech recruitment professionals take a consultative approach to understand your staffing requirements and source topquality candidates to our clients for a shortterm project, contract to hire or a permanent placement. We have provided quality consultants to fill many different information technology needs.

AespaTech offers a variety of IT consulting services to support you in getting the job done as we have a proven system in place to screen, interview, evaluate and recruit qualified candidates for your IT projects by carefully matching consultants and client requirements, we create a partnership between our clients and our consultants.

Job Description

Customer Service Representative

Site: Louisville, KY

Bachelor's degree is MUST

Duration: 06 MOnths 

Summary:

The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.

Job Responsibilities:

         Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

         Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.

         Refer unresolved customer grievances to designated departments for further investigation.

         Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

         Obtain and examine all relevant information to assess validity of complaints and to determine possible causes.

         Solicit sale of new or additional services or products.

Skills:

         Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.

         Ability to work independently and manage one's time.

         Ability to accurately document and record customer/client information.

         Previous experience with computer applications, such as Microsoft Word and PowerPoint.


Qualifications



  •  Bachelor's Degree
  • 5-7 years customer service related experience required.



Additional Information

All your information will be kept confidential according to EEO guidelines.