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First Horizon Bank
First Horizon Bank

60 First Horizon Bank Fraud Analyst Jobs Hiring Near You

First Horizon Bank

Fraud Protection Analyst

Memphis, TN · On-site

Monday- Friday, 9am-6pm SUMMARY At First Horizon Bank Operations, we are on a mission to deliver a ... The Fraud Analyst must investigate outsorted items and follow required processes to complete this ...

First Horizon Bank

Fraud Protection Specialist

Memphis, TN · On-site

$72K - $73K/yr

Requirements: * 2 - 3 years banking operations experience preferred * Fraud experience preferred ... Strong analytical skills About Us First Horizon Corporation is a leading regional financial ...

First Horizon

Business Continuity Analyst

Lafayette, LA · On-site

Houston, TX At First Horizon Bank Operations, we are on a mission to deliver a seamless customer ... SUMMARY The Business Continuity Analyst position provides business continuity planning support for ...

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First Horizon Bank Jobs Information

What is it like to work at First Horizon Bank?

First Horizon Bank is a community-focused financial institution that prioritizes customer relationships and community involvement, fostering a culture of collaboration and teamwork. The bank's team structure is designed to support a customer-centric approach, with employees working in a dynamic and fast-paced environment to deliver personalized financial solutions. Working at First Horizon Bank may appeal to candidates who value community involvement, are passionate about delivering exceptional customer service, and are looking for a stable and secure career in the financial industry.

What makes First Horizon Bank an attractive place to work?

First Horizon Bank is a leading regional bank in the United States, known for its commitment to community banking and customer-centric approach. The company offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for professional development and advancement in a stable and secure setting. By joining First Horizon Bank, individuals can contribute to the company's mission of making a positive impact in the communities it serves, while also advancing their own careers in a supportive and inclusive workplace culture.

Do workers at First Horizon Bank get paid breaks?

Sometimes. Only some people get paid breaks.
56% of people say they don’t get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and May 2026.

Does First Horizon Bank pay people when they’re sick?

Yes. Most people get paid when they’re sick.
93% of people say they would get paid if they were sick but scheduled to work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

At First Horizon Bank, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from First Horizon Bank affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at First Horizon Bank?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 43% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 29% of people with changing schedules find out their shifts three weeks ahead of time.
  • 29% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 7 people who took the Breakroom Quiz between January 2025 and October 2025.

Do workers at First Horizon Bank worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and October 2025.

Do First Horizon Bank workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and October 2025.

How easy is it for First Horizon Bank workers to change shifts?

Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and October 2025.

How easy is it to get time off at First Horizon Bank?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and May 2026.

Do First Horizon Bank managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and October 2025.

Do jobs at First Horizon Bank spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and October 2025.

How easy is it to take sick days at First Horizon Bank?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and April 2026.

Is working at First Horizon Bank good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at First Horizon Bank feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at First Horizon Bank get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and May 2026.

Is it stressful to work at First Horizon Bank?

Most people feel stressed out here.
72% of people say they often feel stressed out at work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at First Horizon Bank enjoy their jobs?

Most people enjoy their job.
89% of people report they enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at First Horizon Bank recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at First Horizon Bank?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at First Horizon Bank?

Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think First Horizon Bank’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers feel well informed about how First Horizon Bank is doing?

Most people feel well informed about how the company is doing.
85% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and May 2026.
What other companies are hiring for Fraud Analyst jobs?
What are the most popular jobs at First Horizon Bank?
What are the most popular categories at First Horizon Bank?
Infographic showing various Fraud Analyst job openings at First Horizon Bank in the United States as of July 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 100% Physical job distribution.

Fraud Protection Analyst

First Horizon Bank

Memphis, TN • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

First Horizon Bank rating

8.3

Company rating: 8.3 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

39th of 170 rated banks

Job description

No Sponsorship will be provided for this role. 

Location: On Site in Memphis, TN or Charlotte, NC

Weekly Schedule: Monday- Friday, 9am-6pm 

SUMMARY

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone’s ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.

The primary role of this position is supporting the Director of Fraud Prevention ensuring the organization’s goals and objectives are achieved. As a result of the bank’s sophisticated risk rules, certain customer payments are outsorted and will require further review and authentication prior to completion. The Fraud Analyst must investigate outsorted items and follow required processes to complete this activity while meeting all payment and customer deadlines. Balancing customer expectations as well as fraud loss is a critical success factor of this role. Providing feedback to the Fraud Protection Services team on changing trends and effectiveness of the process given the changing attack vectors of the fraudsters requires an end-to-end understanding of the payments process. The Fraud Analyst will work with their leader to enhance automation to improve the experience for both employees and customers. This individual must demonstrate strong analytical, critical thinking, change management, and interpersonal skills to work with the Fraud Protection Services team while also possessing technical acumen and the ability to communicate across the organization.

Essential Duties and Responsibilities:

  • Develops and maintains skills required to correctly decision all outsorted exception payments before committed processing deadlines.
  • Constantly evaluates opportunities for process improvement.
  • Understands the importance of being knowledgeable/balanced in payments and customer satisfaction.
  • Given the speed of new fraud attack vectors, eagerness to learn and develop new skills to combat fraud.
  • Develop an understanding of the end-to-end flow within Fraud Protection Services to effectively communicate across the organization.
  • Ability to adjust as needed to maintain KPIs for various payment rails.
  • Evaluates risk factors when making critical transaction decisions.
  • Performs other duties as required.

Education and/or Work Experience Requirements:

  • Bachelor Degree required
  • Minimum of two years of fraud industry experience preferred.
  • Must be able to travel domestically as required, etc.

About Us 

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.  

Benefit Highlights 

• Medical with wellness incentives, dental, and vision 

• HSA with company match 

• Maternity and parental leave 

• Tuition reimbursement 

• Mentor program 

• 401(k) with 6% match 

• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits 

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