60 First Bank Operations Manager Jobs Hiring Near You

Job Summary:
First Bank is seeking a Project Manager I who will be responsible for reviewing project requests and overseeing the planning, execution, and delivery of projects in accordance with PMO policies. The role involves collaborating with business partners, managing project teams, and ensuring alignment with corporate goals while mitigating risks and issues throughout the project lifecycle.
Responsibilities:
• Leads and Manages Moderate to High-Risk size projects
• Collaboration with business partners and lines of business across the company to gain understanding of current processes, pain points and needs, then identify requirements, process improvements, inefficiencies, needs and/or value streams
• Verify defined requirements and goals align with corporate strategy as well as corporate initiatives (i.e. Service Excellence) and overall Bank goals
• Review and validate scope, goals and objectives of initiatives based on level of complexity, risk, and technology
• Interfaces with the Executive Team and Line of Business owners to understand short term and long-term goals/needs of the business
• Consults on the delivery of solutions, coordinates and communicates status, issues and resolution plans.
• Work closely with stakeholders and project management personnel during the lifecycle of projects.
• Works iteratively. Recommends method and procedural changes.
• Serves as a key resource on complex and/or critical issues.
• Assist work group leaders for conversions and acquisitions as needed. Includes working very closely with other project team members; completing project tasks as assigned; track progress; escalate as required.
• Analyzing and evaluating the current business processes, including large and complex amounts of data, identifying areas of improvement, researching solutions.
• Researching and reviewing up-to-date business processes and new advancements to make systems more efficient and effective.
• Analyzing needs, identifying the clear root cause of process issues.
• Clear and effective communication skills. Has the ability to present ideas and findings in meetings or via written communication in a concise manner which can be understood by less technical associates.
• Completes annual compliance courses.
• Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
• Adheres to all levels of our Service Excellence standards.
• Performs other duties as required.
Qualifications:
Required:
• Bachelor’s degree in business or related field; or the equivalent combination of education and experience.
• 3+ years of project management, organization, and team collaboration skills with excellent written and verbal communication skills.
• Excellent facilitation, collaboration, negotiation, and presentation skills.
• Ability to anticipate risks and devise solutions in the moment.
• Comfort with ambiguity, frequent change, or unpredictability.
• Strong team leadership skills; strong knowledge of business objectives; strong analytical skills applied to understanding business functionality and translating them into application requirements.
• Excellent understanding of business complexity and project interdependencies.
• Intellectual curiosity and the ability to question thought partners across functional areas.
• Ability to adapt quickly to new technologies and changing business requirements.
• Outstanding written and verbal communication skills.
• Ability to quickly troubleshoot problems that may arise & ability to partner with team members to identify course of resolutions.
• Experience required with Microsoft Office (Outlook, Word, Excel, OneNote).
Preferred:
• Experience with Monday.com is a plus.
• Project management certification or equivalent preferred.
• Understanding of project management concepts with several years of banking experience preferred.
• General knowledge of banking operations.
• Experience in managing IT & Business focused projects.
Company:
First Bank is the personal and business banking. Founded in 2007, the company is headquartered in Robbinsville, USA, with a team of 51-200 employees. The company is currently Growth Stage.