31 First Advantage Customer Service Representative Jobs Hiring Near You

We are seeking aFull-TimeCourt Researcherin Kentucky (Fayette County).Individual must be authorized to work in the US and livewithin 30 minutes of court houseinFayette County with a valid Driver License.
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
What You'll Do:

Our Full-Time Court Researcherserves as a traveling research role as an essential component to completing criminal background checks at First Advantage. You'll utilize your investigative skills to research and collect criminal background information to support our clients, prescreen their applicants, review and interpretation of public record information in order to keep their workplaces safe. If you are someone who has a curiosity to dig deeper to understand details, detail organized, have strong organizational skills and would like to solely work in the morning independently, this is the job for you. Temporary gas stipend of $200perjurisdiction monthly.
Location:Fayette County Courthouse (Lexington, KY)
Full Time: 40 hours a week, with the expectation of8 hours per day, Monday-Friday.
Additional:Must have (or be willing to obtain) a valid Driver's licenseand must be willing to travel to the courthouse(s) daily andlivewithin a 30-minute commute to the courthouse.

We will supply the necessary equipment (laptop, printer/ scanner/ fax machine) and personal cell phone reimbursement.
Responsibilities:

• Travel to assigned courthouses to research and review criminal an/or civil public record information from onsite electronic access court systems. Performing additional research as required from applicable websites.
• Interpret court records and other types of relevant information from courts and state agencies and accurately document, edit, and modify results of court record searches from courts, agencies, state repositories and other databases searches. Often directly speaking with courts and state agencies when pursuing additional information to ensure compliance.
• Provide accurate and detailed results and case information obtained from court court repository to the CRRG either thru database integrationor email.
• Conduct criminal background checks utilizing various electronic public access systems at Criminal Court house(s).
• Utilize public access criminal court record information (via phone, fax, web, Wi-Fi) to conduct criminal history searches.
• Verify information for criminal records and forward results viascanning and uploading search results.
• Investigate and provide updates as to new and/or improved methods of performing criminal background checks..

What You May Need to be Successful:

• Must have (or be willing to obtain) a valid Driver's licenseand must be willing to travel to the courthouse(s) daily.
• Must be within a 30-minute commute to the courthouses.
• Reliable Wi-Fi access at home + a document shredder
• High school diploma or equivalent required
• Ability to read legal documentation, high level administrative experience, legal court research experience and/or professional work experience preferred.
• Work well under pressure with time-sensitive projects.
• Are able to meet tight deadlines with extreme accuracy and detail-orientation.
• Prioritize and structure daily tasks according to demand.
• Have good interpersonal and communication skills, both verbal and written.
• Have strong organizational and research skills.
• Are capable of working independently but take direction well.

What Are You Waiting For? Apply Today!
You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
The salary for this position is approximately $15-16 USD per hour. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.

We have great people here and are looking for more. Come join us!

Follow us:

• Facebook

• Instagram

• LinkedIn

• X

• YouTube

Equal Employment Opportunities at First Advantage
First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.