Solutions Engineer
San Francisco, CA · On-site
About the Role Factory is looking to hire a Solutions Engineer to play a crucial role in ensuring ... and working collaboratively across internal teams. * A hunger for learning and a drive to ...
45 Factory Factory Worker Jobs Hiring Near You
Solutions Engineer
San Francisco, CA · On-site
About the Role Factory is looking to hire a Solutions Engineer to play a crucial role in ensuring ... and working collaboratively across internal teams. * A hunger for learning and a drive to ...
Solutions Engineer
New York, NY · On-site
About the Role Factory is looking to hire a Solutions Engineer to play a crucial role in ensuring ... and working collaboratively across internal teams. * A hunger for learning and a drive to ...
Solutions Engineer
New York, NY · On-site
About the Role Factory is looking to hire a Solutions Engineer to play a crucial role in ensuring ... and working collaboratively across internal teams. * A hunger for learning and a drive to ...
... Factory. In this role, you will own a portfolio of key accounts and act as the main point of ... working with the Account Director to identify opportunities for expansion into new teams and ...
... Factory. In this role, you will own a portfolio of key accounts and act as the main point of ... working with the Account Director to identify opportunities for expansion into new teams and ...
Partner Manager
San Francisco, CA · On-site
... Factory's growth across key industries and use cases. You'll own the full lifecycle of partner relationships, from evaluation through execution and expansion, working cross-functionally to align ...
Partner Manager
San Francisco, CA · On-site
... Factory's growth across key industries and use cases. You'll own the full lifecycle of partner relationships, from evaluation through execution and expansion, working cross-functionally to align ...
Customer Success Manager
New York, NY · On-site
... Factory. In this role, you will own a portfolio of key accounts and act as the main point of ... working with the Account Director to identify opportunities for expansion into new teams and ...
Customer Success Manager
New York, NY · On-site
... Factory. In this role, you will own a portfolio of key accounts and act as the main point of ... working with the Account Director to identify opportunities for expansion into new teams and ...
... Factory. In this role, you will own a portfolio of key accounts and act as the main point of ... working with the Account Director to identify opportunities for expansion into new teams and ...
... Factory. In this role, you will own a portfolio of key accounts and act as the main point of ... working with the Account Director to identify opportunities for expansion into new teams and ...
Partner Manager
New York, NY · On-site
... Factory's growth across key industries and use cases. You'll own the full lifecycle of partner relationships, from evaluation through execution and expansion, working cross-functionally to align ...
Partner Manager
New York, NY · On-site
... Factory's growth across key industries and use cases. You'll own the full lifecycle of partner relationships, from evaluation through execution and expansion, working cross-functionally to align ...
Partner Manager
San Francisco, CA · On-site
... Factory's growth across key industries and use cases. You'll own the full lifecycle of partner relationships, from evaluation through execution and expansion, working cross-functionally to align ...
Partner Manager
San Francisco, CA · On-site
... Factory's growth across key industries and use cases. You'll own the full lifecycle of partner relationships, from evaluation through execution and expansion, working cross-functionally to align ...
US Commercial Counsel
New York, NY · On-site
About the Role Factory is looking for a US Commercial Attorney to join our growing Legal team ... Strong working knowledge of US privacy regulations (CCPA/CPRA, etc.) and data security frameworks ...
US Commercial Counsel
New York, NY · On-site
About the Role Factory is looking for a US Commercial Attorney to join our growing Legal team ... Strong working knowledge of US privacy regulations (CCPA/CPRA, etc.) and data security frameworks ...
US Commercial Counsel
New York, NY · On-site +1
About the Role Factory is looking for a US Commercial Attorney to join our growing Legal team ... Strong working knowledge of US privacy regulations (CCPA/CPRA, etc.) and data security frameworks ...
US Commercial Counsel
New York, NY · On-site +1
About the Role Factory is looking for a US Commercial Attorney to join our growing Legal team ... Strong working knowledge of US privacy regulations (CCPA/CPRA, etc.) and data security frameworks ...
Senior HRBP
San Francisco, CA · On-site
... Working Use AI tools, including Factory's own product, as a core part of how you operate - dogfooding what we build Operate at both altitudes: build durable systems while running the day-to-day ...
Senior HRBP
San Francisco, CA · On-site
... Working Use AI tools, including Factory's own product, as a core part of how you operate - dogfooding what we build Operate at both altitudes: build durable systems while running the day-to-day ...
Senior HRBP
San Francisco, CA · On-site
... Working • Use AI tools, including Factory's own product, as a core part of how you operate - dogfooding what we build • Operate at both altitudes: build durable systems while running the day-to ...
Senior HRBP
San Francisco, CA · On-site
... Working • Use AI tools, including Factory's own product, as a core part of how you operate - dogfooding what we build • Operate at both altitudes: build durable systems while running the day-to ...
You will also own the evolution of marketing-related workflows in Factory's own product. This is a ... Comfort working cross-functionally with Marketing, Sales, Product, Data, Engineering, and ...
You will also own the evolution of marketing-related workflows in Factory's own product. This is a ... Comfort working cross-functionally with Marketing, Sales, Product, Data, Engineering, and ...
You will also own the evolution of marketing-related workflows in Factory's own product. This is a ... Comfort working cross-functionally with Marketing, Sales, Product, Data, Engineering, and ...
You will also own the evolution of marketing-related workflows in Factory's own product. This is a ... Comfort working cross-functionally with Marketing, Sales, Product, Data, Engineering, and ...
... Factory's product, the agentic coding category, and the technical workflows of modern engineering teams. * Partner closely with Sales Leadership, Marketing, and Operations to feed back what's working ...
... Factory's product, the agentic coding category, and the technical workflows of modern engineering teams. * Partner closely with Sales Leadership, Marketing, and Operations to feed back what's working ...
Partner Operations Lead
San Francisco, CA · On-site
$179K/yr
You will be the primary operations partner to the teams building and managing Factory's partner ... Comfort working cross-functionally with Partnerships, Sales, Marketing, Product, Data, Engineering ...
Partner Operations Lead
San Francisco, CA · On-site
$179K/yr
You will be the primary operations partner to the teams building and managing Factory's partner ... Comfort working cross-functionally with Partnerships, Sales, Marketing, Product, Data, Engineering ...
Partner Operations Lead
San Francisco, CA · On-site
$179K/yr
You will be the primary operations partner to the teams building and managing Factory's partner ... Comfort working cross-functionally with Partnerships, Sales, Marketing, Product, Data, Engineering ...
Partner Operations Lead
San Francisco, CA · On-site
$179K/yr
You will be the primary operations partner to the teams building and managing Factory's partner ... Comfort working cross-functionally with Partnerships, Sales, Marketing, Product, Data, Engineering ...
... Factory's product, the agentic coding category, and the technical workflows of modern engineering teams. * Partner closely with Sales Leadership, Marketing, and Operations to feed back what's working ...
... Factory's product, the agentic coding category, and the technical workflows of modern engineering teams. * Partner closely with Sales Leadership, Marketing, and Operations to feed back what's working ...
Recruiting Coordinator
San Francisco, CA · On-site
$23.50 - $31.50/hr
About the Role As a Recruiting Coordinator at Factory, you'll be the person who makes candidates ... Use discretion when working with senior and executive level candidates. This is an in-office ...
Recruiting Coordinator
San Francisco, CA · On-site
$23.50 - $31.50/hr
About the Role As a Recruiting Coordinator at Factory, you'll be the person who makes candidates ... Use discretion when working with senior and executive level candidates. This is an in-office ...
Recruiting Coordinator
San Francisco, CA · On-site
$23.50 - $31.50/hr
About the Role As a Recruiting Coordinator at Factory, you'll be the person who makes candidates ... Use discretion when working with senior and executive level candidates. This is an in-office ...
Recruiting Coordinator
San Francisco, CA · On-site
$23.50 - $31.50/hr
About the Role As a Recruiting Coordinator at Factory, you'll be the person who makes candidates ... Use discretion when working with senior and executive level candidates. This is an in-office ...
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Job description
About the Role
Factory is looking to hire a Solutions Engineer to play a crucial role in ensuring customer success and enhancing our product experience.
Customer experience is paramount at Factory. We deliver exceptional experiences for our customers, which stems from one of our core operating principles: Create Obsessed Customers. By providing close support and fostering strong partnerships, we ensure our customers unlock the full potential of our products. As such, we are looking to hire a Solutions Engineer to play a crucial role in ensuring customer success and enhancing our product experience.
What you will do and achieveCustomer Journey Management: Drive end-to-end success for customers from pre-contract signing through pilot and conversion. Lead customers through onboarding, including training sessions with developers. Monitor and communicate the status and progress of customers to ensure their continued success.
Proactive Customer Guidance: Understand each customer's unique needs and provide tailored product recommendations and feature access to ensure they derive maximum value from our products.
Technical Support: Address technical queries from customers and collaborate with the engineering team to resolve more complex issues as they arise.
Data-Driven Product Insights: Harness customer data and feedback to drive transformative improvements in the product experience.
Engineering Liaison: Act as a bridge between our customers and engineering teams, translating customer feedback into actionable product improvements and collaborating closely with internal teams to implement these enhancements swiftly and efficiently.
3-4 years of experience with a technical background and demonstrated passion for customer success. A Bachelor's degree in Computer Science, Engineering or a related field is required.
Ability to quickly grasp new technologies and software development practices. Proficiency across the tech stack is highly valued.
Proven ability to identify, diagnose, and resolve complex technical issues in customer environments, demonstrating exceptional problem-solving skills.
Strong analytical skills, with the ability to engage in critical data analysis and derive actionable insights.
Excellent communication and interpersonal skills, capable of fostering positive relationships with customers and working collaboratively across internal teams.
A hunger for learning and a drive to continuously improve, both in terms of personal skills and the product's value to customers. Must be motivated, proactive, and capable of thriving in a fast-paced, evolving startup environment.