Extra Space Storage
Extra Space Storage

63 Extra Space Storage Customer Service Representative Jobs Hiring Near You

Storage Customer Service Representative

Metairie, LA · On-site

$14.75 - $20/hr

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

Storage Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

Storage Customer Service Representative

Clarkston, GA · On-site

$15.75 - $21.50/hr

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

... and managing customer accounts. Extra Space Storage is the largest self storage company in the ... Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality ...

Storage Customer Service Representative

Las Vegas, NV · On-site

$15.25 - $20.75/hr

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

Storage Customer Service Representative

Cedar Park, TX · On-site

$15 - $20.50/hr

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

Storage Customer Service Representative

Sanford, FL · On-site

$13.75 - $18.75/hr

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

Assistant Store Manager

Washington, DC · On-site

$20 - $20.25/hr

... and managing customer accounts. Extra Space Storage is the largest self storage company in the ... Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality ...

... and managing customer accounts. Extra Space Storage is the largest self storage company in the ... Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality ...

... and managing customer accounts. Extra Space Storage is the largest self storage company in the ... Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality ...

... and managing customer accounts. Extra Space Storage is the largest self storage company in the ... Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality ...

Assistant Store Manager

Minneapolis, MN · On-site

$16.36 - $18.54/hr

... and managing customer accounts. Extra Space Storage is the largest self storage company in the ... Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality ...

Showing results 21-40

Extra Space Storage Jobs Information

What is it like to work at Extra Space Storage?

Extra Space Storage is a company that values customer satisfaction and employee empowerment, fostering a culture of teamwork and community involvement. As a self-storage company, Extra Space Storage operates a decentralized team structure, with many locations managed by local teams who work together to provide excellent customer service and maintain a clean, secure storage environment. Working at Extra Space Storage may appeal to individuals who value a fast-paced, customer-focused work environment and opportunities for career growth and professional development within a growing company.

What makes Extra Space Storage an attractive place to work?

Extra Space Storage is a leading self-storage company with a strong reputation for providing high-quality storage solutions and excellent customer service. The company offers a dynamic work environment that values innovation, teamwork, and employee growth, with opportunities for professional development and advancement in a stable and growing industry. By joining Extra Space Storage, individuals can contribute to the company's mission of delivering exceptional customer experiences and enjoy a range of benefits and opportunities for career advancement.

Do workers at Extra Space Storage get paid breaks?

Sometimes. Only some people get paid breaks.
63% of people say they don’t get paid breaks.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Extra Space Storage pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

At Extra Space Storage, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Extra Space Storage affordable enough for their workers?

Only some people say the health insurance costs are okay.
60% of people say the health insurance costs are okay
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Extra Space Storage?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 36% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 36% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 36 people who took the Breakroom Quiz between July 2025 and June 2026.

Do workers at Extra Space Storage worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and June 2026.

Do Extra Space Storage workers get to choose the shifts they work?

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and June 2026.

How easy is it for Extra Space Storage workers to change shifts?

Some people find it hard to change shifts.
37% of people report that it’s hard to change shifts if they need to.
Based on data from 83 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Extra Space Storage?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Extra Space Storage managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
69% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and June 2026.

Do jobs at Extra Space Storage spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between July 2025 and June 2026.

How easy is it to take sick days at Extra Space Storage?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Extra Space Storage job good for students?

Only some students say this is a good place to work if you’re studying.
38% of students report this isn’t a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and January 2026.

Is working at Extra Space Storage good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
74% of people who care for a child or other relative report this is a good place to work.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Extra Space Storage feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Extra Space Storage get to take their breaks without interruption?

Only some people get breaks without interruption.
36% of people report that their breaks get interrupted.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Extra Space Storage?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Extra Space Storage enjoy their jobs?

Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Extra Space Storage recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Extra Space Storage?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Extra Space Storage?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Extra Space Storage’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Extra Space Storage is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular categories at Extra Space Storage?
Infographic showing various Customer Service Representative job openings at Extra Space Storage in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 100% Physical job distribution.

Storage Customer Service Representative

U-Haul

Metairie, LA • On-site

$14.75 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 hours ago


U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

151st of 173 rated vehicle equipment hire


Job description

Location:

1019 Central Ave, Metairie, Louisiana 70001 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company’s exceptional service…ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Additionally, you will assist customers using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

  • Career stability

  • Opportunities for advancement

  • Mindset App Reimbursement

  • Gym Reimbursement Program

  • Health insurance & Prescription plans, if eligible

  • Paid holidays, vacation, and sick days, if eligible

  • Life insurance

  • MetLaw Legal program

  • MetLife auto and home insurance

  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

  • 401(k) Savings Plan

  • Employee Stock Ownership Plan (ESOP)

  • 24-hour physician available for kids

  • Dental & Vision Plans

  • Business travel insurance

  • You Matter EAP

  • LifeLock Identity Theft Protection

  • Critical Illness/Group Accident Insurance

  • Dave Ramsey’s SmartDollar Program

Storage Customer Service Representative Primary Responsibilities:

  • Support the site manager with facility operations.

  • Answer phone inquiries from active and prospective customers.

  • Show storage units, explain the terms of rental agreements and prepare rental contracts.

  • Perform general routine property cleanup and minor repair work.

  • Ensure that all vacant storage units are clean, dry, secure and available for new customers.

  • Perform other duties as assigned.

  • Participate in ongoing continuous U-Haul education through U-Haul University.

Storage Customer Service Representative Minimum Qualifications:

  • Driver’s license and the ability to maintain a clean driving record

  • Excellent communication skills

  • Available to work on weekends and holidays

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.


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