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Extra Space Storage

60 Extra Space Storage Call Center Representative Jobs Hiring Near You

Extra Space Storage, Inc.

Store Manager

Azusa, CA · On-site

$20 - $22/hr

Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide. We look for leaders who are responsible, passionate, and innovative as ...

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Extra Space Storage Jobs Information

What is it like to work at Extra Space Storage?

Extra Space Storage is a company that values customer satisfaction and employee empowerment, fostering a culture of teamwork and community involvement. As a self-storage company, Extra Space Storage operates a decentralized team structure, with many locations managed by local teams who work together to provide excellent customer service and maintain a clean, secure storage environment. Working at Extra Space Storage may appeal to individuals who value a fast-paced, customer-focused work environment and opportunities for career growth and professional development within a growing company.

What makes Extra Space Storage an attractive place to work?

Extra Space Storage is a leading self-storage company with a strong reputation for providing high-quality storage solutions and excellent customer service. The company offers a dynamic work environment that values innovation, teamwork, and employee growth, with opportunities for professional development and advancement in a stable and growing industry. By joining Extra Space Storage, individuals can contribute to the company's mission of delivering exceptional customer experiences and enjoy a range of benefits and opportunities for career advancement.

Do workers at Extra Space Storage get paid breaks?

Sometimes. Only some people get paid breaks.
61% of people say they don’t get paid breaks.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Extra Space Storage pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
59% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

At Extra Space Storage, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Extra Space Storage affordable enough for their workers?

Only some people say the health insurance costs are okay.
61% of people say the health insurance costs are okay
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Extra Space Storage?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 30% of people with changing schedules find out their shifts one week or less ahead of time.
  • 19% of people with changing schedules find out their shifts two weeks ahead of time.
  • 16% of people with changing schedules find out their shifts three weeks ahead of time.
  • 35% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 108 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Extra Space Storage worry about hours?

Most people don’t worry about getting enough hours.
97% of people report they don’t worry about getting enough hours.
Based on data from 116 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Extra Space Storage workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 95 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Extra Space Storage workers to change shifts?

Some people find it hard to change shifts.
37% of people report that it’s hard to change shifts if they need to.
Based on data from 84 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Extra Space Storage?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Extra Space Storage managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
71% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 112 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Extra Space Storage spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 115 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Extra Space Storage?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Extra Space Storage job good for students?

Most students say this is a good place to work if you’re studying.
67% of students report this is a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Extra Space Storage good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Extra Space Storage feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Extra Space Storage get to take their breaks without interruption?

Only some people get breaks without interruption.
39% of people report that their breaks get interrupted.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Extra Space Storage?

Some people feel stressed here.
66% of people say they often feel stressed at work.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Extra Space Storage enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 63 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Extra Space Storage recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Extra Space Storage?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Extra Space Storage?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Extra Space Storage’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Extra Space Storage is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Call Center Representative jobs?

What are the most popular jobs at Extra Space Storage?

What are the most popular categories at Extra Space Storage?

Infographic showing various Call Center Representative job openings at Extra Space Storage in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Extra Space Storage

Plano, TX • On-site

$16/hr

Other

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.

Extra Space Storage rating

7.0

Company rating: 7.0 out of 10

Based on 165 frontline employees who took The Breakroom Quiz

4th of 29 rated removal and storage companies

Job description

Full-Time Inbound Sales Representatives

At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company's success. Come join us and find out why so many of our employees recommend us as a great place to work.

This is a remote, work from home position and you must reside in one of the following states to be eligible for this role - AL, AR, FL, GA, ID, IN, KS, KY, LA, MO, MS, NC, NM, OH, OK, SC, TN, TX, UT.

Due to this position being in high demand, we ask that you do not call any Extra Space Storage site to follow up on your application. Contacting us via phone prior to an interview may result in automatic rejection of your application.

Is your enthusiasm and passion for helping people contagious? Do you connect well with other people quickly? Why not bring your talent to a new workplace where you can really make your mark? If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customer service, and the opportunity to grow your career then Extra Space Storage is the place for you! We are looking for full-time Inbound Sales Representatives. Don't like cold calling? Neither do we - our customers call us with a need for storage. Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customer service.

Pay starts at $16/hr plus commission! Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success. This could include maximizing your monthly commission or helping you obtain that promotion at our call center or corporate office.

What's in it for You:

  • Great pay and robust monthly commission eligibility
  • Convenient schedules- no graveyard shifts!
  • Medical, Dental, Vision benefits
  • Various Employee Discount Programs
  • At home opportunity

Requirements

  • Experience in Sales/Customer Service
  • Ability to connect over the phone
  • Comfortable using Microsoft Windows applications
  • High school diploma or GED
  • Pass background and drug screening
  • Able to work 1 weekend day

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applications Deadline: Applications will be accepted until the position is filled.

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