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64 Extra Space Storage Call Center Representative Jobs Hiring Near You

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Extra Space Storage Jobs Information

What is it like to work at Extra Space Storage?

Extra Space Storage is a company that values customer satisfaction and employee empowerment, fostering a culture of teamwork and community involvement. As a self-storage company, Extra Space Storage operates a decentralized team structure, with many locations managed by local teams who work together to provide excellent customer service and maintain a clean, secure storage environment. Working at Extra Space Storage may appeal to individuals who value a fast-paced, customer-focused work environment and opportunities for career growth and professional development within a growing company.

What makes Extra Space Storage an attractive place to work?

Extra Space Storage is a leading self-storage company with a strong reputation for providing high-quality storage solutions and excellent customer service. The company offers a dynamic work environment that values innovation, teamwork, and employee growth, with opportunities for professional development and advancement in a stable and growing industry. By joining Extra Space Storage, individuals can contribute to the company's mission of delivering exceptional customer experiences and enjoy a range of benefits and opportunities for career advancement.

Do workers at Extra Space Storage get paid breaks?

Sometimes. Only some people get paid breaks.
63% of people say they don’t get paid breaks.
Based on data from 75 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Extra Space Storage pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
59% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 70 people who took the Breakroom Quiz between July 2025 and July 2026.

At Extra Space Storage, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 73 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Extra Space Storage affordable enough for their workers?

Only some people say the health insurance costs are okay.
63% of people say the health insurance costs are okay
Based on data from 67 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people get paid time off at Extra Space Storage?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 77 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 36% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 36% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 36 people who took the Breakroom Quiz between July 2025 and June 2026.

Do workers at Extra Space Storage worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and June 2026.

Do Extra Space Storage workers get to choose the shifts they work?

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and June 2026.

How easy is it for Extra Space Storage workers to change shifts?

Some people find it hard to change shifts.
37% of people report that it’s hard to change shifts if they need to.
Based on data from 83 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Extra Space Storage?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 69 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Extra Space Storage managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
69% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and June 2026.

Do jobs at Extra Space Storage spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between July 2025 and June 2026.

How easy is it to take sick days at Extra Space Storage?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and June 2026.

Is a Extra Space Storage job good for students?

Only some students say this is a good place to work if you’re studying.
38% of students report this isn’t a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and January 2026.

Is working at Extra Space Storage good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
76% of people who care for a child or other relative report this is a good place to work.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Extra Space Storage feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 74 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people at Extra Space Storage get to take their breaks without interruption?

Only some people get breaks without interruption.
37% of people report that their breaks get interrupted.
Based on data from 75 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Extra Space Storage?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Extra Space Storage enjoy their jobs?

Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Extra Space Storage recommend working with their team?

Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 77 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Extra Space Storage?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 75 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Extra Space Storage?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 78 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people think Extra Space Storage’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Extra Space Storage is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 80 people who took the Breakroom Quiz between July 2025 and June 2026.
What other companies are hiring for Call Center Representative jobs?
What are the most popular jobs at Extra Space Storage?
Infographic showing various Call Center Representative job openings at Extra Space Storage in the United States as of July 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.
Assistant Store Manager

Assistant Store Manager

Extra Space Storage, Inc.

Columbus, OH • On-site

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Extra Space Storage rating

7.1

Company rating: 7.1 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

4th of 29 rated removal and storage companies

Job description

Day shift only: Office closes at 6pm.
Will work between multiple stores in the district.
This location is closed on Sundays.
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.
Benefits We Offer You
  • A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location)
  • Outstanding company culture with growth opportunities throughout the U.S.
  • Competitive starting pay.
  • Paid Time Off accrued throughout the year, increasing with years of service.
  • Generous 401(k) match with Traditional and/or ROTH choices.
  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
  • EXTRAHealthy Wellness Program with rewards towards your medical premium.
  • BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.

Your Responsibilities
  • Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
  • Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
  • Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas.
  • Perform daily site safety inspections, including lock checks.
  • Address and resolve customer concerns related to billing, security, auctions, and proper site usage
  • Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
  • Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees.
  • Perform additional duties as assigned.

Your Qualifications
  • 1+ year of customer-facing work experience .
  • Sales experience preferred.
  • Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn.
  • High School diploma or GED is required; college education is a plus.

Work Environment & Physical Requirements
  • Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions.
  • Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting.
  • Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.

Find additional career opportunities at careers.extraspace.com
If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.
If you are a current Extra Space employee, please apply through Jobs Hub in Workday.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applications Deadline: Applications will be accepted until the position is filled.
#IND75

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About Extra Space Storage

Sourced by ZipRecruiter

Extra Space Storage is the fastest-growing storage company with over 2,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.

Industry

Real estate

Company size

1,001 - 5,000 Employees

Headquarters location

Cottonwood Heights, UT, US

Year founded

1977

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