Extend is revolutionizing the post-purchase experience for retailers and their customers by ... In partnership with leadership, create and manage content for internal channels to ensure clear ...
46 Extend Content Writer Jobs Hiring Near You
Extend is revolutionizing the post-purchase experience for retailers and their customers by ... In partnership with leadership, create and manage content for internal channels to ensure clear ...
Senior Manager or Director, People
$150K - $200K/yr
At Extend, the People team partners closely with our business and strategically collaborates with ... In partnership with leadership, create and manage content for internal channels to ensure clear ...
Senior Manager or Director, People
$150K - $200K/yr
At Extend, the People team partners closely with our business and strategically collaborates with ... In partnership with leadership, create and manage content for internal channels to ensure clear ...
Extend is revolutionizing the post-purchase experience for retailers and their customers by ... Excellent negotiation, written, and verbal communication skills. * Strong team-player excited to ...
Extend is revolutionizing the post-purchase experience for retailers and their customers by ... Excellent negotiation, written, and verbal communication skills. * Strong team-player excited to ...
Senior Analyst, Client Insights
$124K - $145K/yr
Extend is revolutionizing the post-purchase experience for retailers and their customers by ... Experience with SQL - you're comfortable querying large datasets, writing clean, efficient code ...
Senior Analyst, Client Insights
$124K - $145K/yr
Extend is revolutionizing the post-purchase experience for retailers and their customers by ... Experience with SQL - you're comfortable querying large datasets, writing clean, efficient code ...
Extend is revolutionizing the post-purchase experience for retailers and their customers by ... The playbook is being written, and you'll have the opportunity to shape and develop the playbook ...
Extend is revolutionizing the post-purchase experience for retailers and their customers by ... The playbook is being written, and you'll have the opportunity to shape and develop the playbook ...
Account Manager, Enterprise Growth Strategy
San Francisco, CA · On-site
$140K/yr
Extend is revolutionizing the post-purchase experience for retailers and their customers by ... Exceptional written and oral communication skills, with a proven ability to collaborate across all ...
Account Manager, Enterprise Growth Strategy
San Francisco, CA · On-site
$140K/yr
Extend is revolutionizing the post-purchase experience for retailers and their customers by ... Exceptional written and oral communication skills, with a proven ability to collaborate across all ...
Fraud Operations Specialist I
$50K - $63K/yr
Extend is revolutionizing the post-purchase experience for retailers and their customers by ... Excellent written and verbal communication, information gathering, and decision-making skills
Fraud Operations Specialist I
$50K - $63K/yr
Extend is revolutionizing the post-purchase experience for retailers and their customers by ... Excellent written and verbal communication, information gathering, and decision-making skills
This is a critical hire for us and one the Extend team is heavily focused on developing. We are ... The playbook is being written, and you'll have the opportunity to shape and develop the playbook ...
This is a critical hire for us and one the Extend team is heavily focused on developing. We are ... The playbook is being written, and you'll have the opportunity to shape and develop the playbook ...
Product Manager II
$124K - $145K/yr
Extend is revolutionizing the post-purchase experience for retailers and their customers by ... You are comfortable writing SQL or using analytics platforms to track KPIs and measure the success ...
Product Manager II
$124K - $145K/yr
Extend is revolutionizing the post-purchase experience for retailers and their customers by ... You are comfortable writing SQL or using analytics platforms to track KPIs and measure the success ...
Forward Deployed Engineer
New York, NY · On-site
$175K - $250K/yr
Design and architect solutions to solve complex customer problems using Extend as the primary tool * Write the playbook for how we should work with customers, and how we should incorporate feedback ...
Forward Deployed Engineer
New York, NY · On-site
$175K - $250K/yr
Design and architect solutions to solve complex customer problems using Extend as the primary tool * Write the playbook for how we should work with customers, and how we should incorporate feedback ...
Extend is revolutionizing the post-purchase experience for retailers and their customers by ... Excellent communication (written and verbal) and influencing skills. * Strong judgment and ability ...
Extend is revolutionizing the post-purchase experience for retailers and their customers by ... Excellent communication (written and verbal) and influencing skills. * Strong judgment and ability ...
Analytics Engineer
$138K - $161K/yr
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth.
Analytics Engineer
$138K - $161K/yr
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth.
As an Account Executive at Extend, you'll spearhead mid-market & enterprise partnerships with top ... Excellent negotiation, written, and verbal communication skills. * Strong team-player excited to ...
As an Account Executive at Extend, you'll spearhead mid-market & enterprise partnerships with top ... Excellent negotiation, written, and verbal communication skills. * Strong team-player excited to ...
Account Manager, Enterprise Growth Strategy
San Francisco, CA · On-site
$140K/yr
Lead ongoing partnership growth optimizations for Extend's largest omnichannel merchants. * Develop ... Exceptional written and oral communication skills, with a proven ability to collaborate across all ...
Account Manager, Enterprise Growth Strategy
San Francisco, CA · On-site
$140K/yr
Lead ongoing partnership growth optimizations for Extend's largest omnichannel merchants. * Develop ... Exceptional written and oral communication skills, with a proven ability to collaborate across all ...
Legal Counsel
$175K - $200K/yr
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth.
Legal Counsel
$175K - $200K/yr
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth.
As an Account Executive at Extend, you'll spearhead mid-market & enterprise partnerships with top ... Excellent negotiation, written, and verbal communication skills. * Strong team-player excited to ...
As an Account Executive at Extend, you'll spearhead mid-market & enterprise partnerships with top ... Excellent negotiation, written, and verbal communication skills. * Strong team-player excited to ...
Manager, Risk Analytics
$160K - $180K/yr
You'll have full ownership of the Risk Function of Extend: the pricing methodology we standardize on, the risk framework leadership uses to make portfolio decisions, and the technical bar for the ...
Manager, Risk Analytics
$160K - $180K/yr
You'll have full ownership of the Risk Function of Extend: the pricing methodology we standardize on, the risk framework leadership uses to make portfolio decisions, and the technical bar for the ...
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth.
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth.
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth.
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth.
Manager, Risk Analytics
$160K - $180K/yr
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth.
Manager, Risk Analytics
$160K - $180K/yr
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth.
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Senior Manager or Director, People
Remote
Extend
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 5 days ago
Job description
About Extend:
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.
Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.
About the Role:
At Extend, the People team partners closely with our business and strategically collaborates with our people to enable everyone's best work. We believe great People teams don't create process for process' sake, they build scalable systems, coach leaders through complexity, and create an environment where high-performing teams can thrive.
We're looking for a Senior Manager or Director, People to join our team and partner closely with the VP of People in scaling our organization. This is a broad leadership role for someone who is proactive, solution-oriented, excited to dive into the business and passionate about impactful employee experiences and enjoys moving seamlessly between strategy and execution at a fast pace. One day you may be working with executive leaders on organizational design or performance strategy; the next you're refining manager enablement programs or improving core people processes.
You'll lead many of our company-wide People programs while serving as a trusted advisor to leaders across the business. You'll also help mentor and elevate our growing People team as we continue to scale.
This role is ideal for someone who enjoys building, solving ambiguous problems, and creating practical solutions that make managers' lives easier and employees' experiences better.
What You'll Be Doing:
Expected Pay Range: $150,000-$200,000*
* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.
Extend does not provide immigration-related sponsorship for this role.
Life at Extend:
Extend CCPA HR Notice
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.
Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.
About the Role:
At Extend, the People team partners closely with our business and strategically collaborates with our people to enable everyone's best work. We believe great People teams don't create process for process' sake, they build scalable systems, coach leaders through complexity, and create an environment where high-performing teams can thrive.
We're looking for a Senior Manager or Director, People to join our team and partner closely with the VP of People in scaling our organization. This is a broad leadership role for someone who is proactive, solution-oriented, excited to dive into the business and passionate about impactful employee experiences and enjoys moving seamlessly between strategy and execution at a fast pace. One day you may be working with executive leaders on organizational design or performance strategy; the next you're refining manager enablement programs or improving core people processes.
You'll lead many of our company-wide People programs while serving as a trusted advisor to leaders across the business. You'll also help mentor and elevate our growing People team as we continue to scale.
This role is ideal for someone who enjoys building, solving ambiguous problems, and creating practical solutions that make managers' lives easier and employees' experiences better.
What You'll Be Doing:
- Partner with executive leaders on organizational design, workforce and succession planning, and organizational effectiveness.
- Own systems and processes with a data-driven lens. Evaluate and optimize people processes, including finding opportunities to leverage AI and automation.
- Lead the development and execution of Extend's internal communication calendar and strategies related to key People programs, ensuring team members across all levels are informed, engaged and aligned with changes to policies, procedures, upcoming news and key initiatives. In partnership with leadership, create and manage content for internal channels to ensure clear, engaging and consistent messaging and companywide alignment.
- Lead company-wide performance management, talent reviews, compensation planning, and career development programs.
- Coach managers through employee relations, performance conversations, organizational change, and leadership challenges.
- Drive strategic People initiatives that improve engagement, learning and development, retention, and manager effectiveness (including Mento and LinkedIn Learning, among others).
- Develop scalable manager enablement programs, tools, and resources.
- Analyze People metrics and trends to identify opportunities and recommend solutions.
- Lead cross-functional initiatives that improve how we work as a company, including on- and off-sites.
- Maintain and audit People records and required compliance documentation.
- Mentor members of the People Team and help establish best practices as the organization grows.
- Jump in wherever needed. We're a small, collaborative team that values ownership over titles.
- 7+ years of progressive experience in people-focused roles at high-growth technology companies.
- Strong HR Operations, HR Business Partner, or related experience with demonstrated success working with, coaching, and influencing executives and senior leaders.
- Experience leading company-wide talent initiatives including performance management, compensation, organizational design, and leadership development.
- Excellent communication (written and verbal) and influencing skills.
- Exceptional business judgment and ability to balance employee advocacy with business needs.
- Strong project management skills and ability to manage multiple priorities simultaneously.
- Comfortable navigating ambiguity and building programs from the ground up.
- A collaborative, low-ego approach and willingness to roll up your sleeves. Resilience, flexibility and the ability to work quickly and effectively cross-functionally.
- Proficient in using HRIS systems for identifying process improvements and efficiencies, data management, analytics and automation opportunities.
Expected Pay Range: $150,000-$200,000*
* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.
Extend does not provide immigration-related sponsorship for this role.
Life at Extend:
- Working with a great team from diverse backgrounds in a collaborative and supportive environment.
- Competitive salary based on experience, with full medical and dental & vision benefits.
- Stock in an early-stage startup growing quickly.
- Generous, flexible paid time off policy.
- 401(k) with Financial Guidance from Morgan Stanley.
Extend CCPA HR Notice