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Eversource Energy
Eversource Energy

60 Eversource Customer Service Representative Jobs Hiring Near You

Eversource Energy

$108K - $120K/yr

... the customer Take ownership & accountability Compensation and Benefits: Eversource offers a ... Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive ...

Eversource Energy

$115K - $128K/yr

Represents Eversource in national energy efficiency conferences and/or stake holder events (e.g ... Experience and/or aptitude in customer service also desired. Licenses & Certifications: * Engineer ...

Eversource Energy

$87K - $97K/yr

... the customer Take ownership & accountability Compensation and Benefits: Eversource offers a ... Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive ...

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Eversource Energy Jobs Information

Do workers at Eversource Energy get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and August 2026.

Does Eversource Energy pay people when they’re sick?

Yes. Most people get paid when they’re sick.
97% of people say they would get paid if they were sick but scheduled to work.
Based on data from 65 people who took the Breakroom Quiz between December 2024 and August 2026.

At Eversource Energy, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
88% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Eversource Energy affordable enough for their workers?

Most people say the health insurance costs are okay.
98% of people say the health insurance costs are okay
Based on data from 43 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Eversource Energy?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 41% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at Eversource Energy worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Eversource Energy workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it for Eversource Energy workers to change shifts?

Some people find it hard to change shifts.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to get time off at Eversource Energy?

Most people find it easy to get time off.
93% of people report it’s easy to get time off.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Eversource Energy managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and August 2026.

Do jobs at Eversource Energy spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at Eversource Energy?

Most people find it easy to take sick days.
97% of people report that it’s easy to take time off if they are sick.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and August 2026.

Is a Eversource Energy job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and February 2026.

Is working at Eversource Energy good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
68% of people who care for a child or other relative report this is a good place to work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Eversource Energy feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Eversource Energy get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Eversource Energy?

Some people feel stressed here.
56% of people say they often feel stressed at work.
Based on data from 61 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Eversource Energy enjoy their jobs?

Most people enjoy their job.
89% of people report they enjoy their job.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Eversource Energy recommend working with their team?

Most people recommend working with their team.
74% of people report that they would recommend working with their immediate team to a friend.
Based on data from 68 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Eversource Energy?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 62 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Eversource Energy?

Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Eversource Energy’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Eversource Energy is doing?

Only some people feel well informed about how the company is doing.
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Eversource?

What are the most popular categories at Eversource?

Infographic showing various Customer Service Representative job openings at Eversource in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Energy Engineer MA (Hybrid Schedule)

Eversource

Springfield, MA • On-site

$108 - $120/hr

Other

Vision

Posted 11 days ago

Eversource Energy rating

8.7

Company rating: 8.7 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

9th of 53 rated energy and utility

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Competencies
  • Build trusting relationships
  • Manage and develop people
  • Foster teamwork and cross-functional collaboration
  • Lead change
  • Communicate strategic vision
  • Create an engaged workforce
  • Focus on the customer
  • Take ownership & accountability
Compensation and Benefits
  • Eversource offers a competitive total rewards program.
  • Check out our careers site for an overview of our benefits programs.
  • Salary is commensurate with your experience.
  • This position is eligible for a potential incentive.

The annual salary range for this position is: $108,110.00-$120,120.00

Worker Type: Regular

Number of Openings: 1

Emergency Response

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

VEVRRA Federal Contractor

Who we are

Eversource Energy (NYSE:ES), a Fortune 500 and Standard & Poor’s 500 energy company based in Connecticut, Massachusetts and New Hampshire, operates New England’s largest energy delivery system. Eversource is committed to safety, reliability, environmental leadership and stewardship, and expanding energy options for its 4.3 million electric and natural gas customers. We are a company dedicated to our customers, communities and employees. We know that our success depends on the best efforts of our engaged team-talented and dedicated individuals who take pride in their work, know and exhibit the value of teamwork and collaboration, and support each other in working safely every day.

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What Eversource Energy employees say

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