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24 Eversource Customer Service Representative Jobs Hiring Near You

Representative, Contact Center II

Manchester, NH · On-site

$17.25 - $22.50/hr

... customer service-related matters. The Eversource Contact Centers offer a performance-based Work ... Representatives are expected to be on-call and work extended hours as well as mandatory overtime ...

... Eversource accounting system, customer service programs, rates, and work management systems, and ... This is a union represented position so anyone going into this position would be required to become ...

Eversource will not offer immigration-related sponsorship for this position. Applicants who require ... M-F ***this is a union represented position*** DESCRIPTION: The title Engineer designates employees ...

$77K - $86K/yr

Collaborate with cross-functional teams, including IT, field operations, and customer service, to ... Eversource offers a competitive total rewards program.Check out our careers site for an overview of ...

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, ... The Lead Engineer supervises represented engineers. The Lead Engineer is responsible for managing ...

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Customer Service Center Representative II, Billing (Hybrid)

Eversource

Manchester, NH • On-site

$50K - $55K/yr

Other

Posted 6 days ago


Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.).  Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Individual will perform a variety of assignments associated with customer billing, such as adjustments, order entry, error processing, and the initiation of field investigations. Will work under moderate supervision and must exercise some judgment within a framework as established by supervision.

PRIMARY DUTIES - ACCOUNTABILITIES:

·         Excellent interpersonal skills.

·         Excellent oral and written communication skills.

·         Thorough knowledge of customer related procedures and policies.

·         Excellent PC skills, including mouse navigation.

·         Excellent keyboarding skills.

·         Excellent analytical skills.

·         Excellent decision-making skills.

·         Excellent organizational skills.

·         Flexibility.

·         Dependability.

·         Reliability.

·         Ability to work in a team environment.

·         Ability to work with minimal supervision.

·         Ability to multitask.

·         Ability to function effectively in a highly structured and monitored environment.

Education and Experience:  A high school diploma or the equivalent and two years of related experience is required.  Effective communication skills and the ability to communicate in a concise and effective manner is also required.  The individual must be able to follow processes and work on their own.  Responding to customer calls outside of regularly scheduled hours in emergency situations is required.  Proficiency in typing and basic computer applications (Word, Excel, etc.) is required.  Experience with the customer billing system is preferred.  Applicants will be required to successfully pass the SHL Customer Service Representative test. 

#custajd

#LI-ES3

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:

$50,050.00-$55,610.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

EEO Statement:

Eversource Energy is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor


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About EVERSOURCE

Sourced by ZipRecruiter

Eversource is a leader in enabling a clean energy future for New England. We are making significant investments in our electric transmission and distribution system to support the integration of clean energy resources such as solar and wind power, electric vehicles, new gas and energy storage technologies. We know that our success depends on the best efforts of our engaged team- diverse, talented, and dedicated individuals who take pride in their work and who know and exhibit the value of teamwork and collaboration and support each other in working safely every day.

Industry

Facilities support services

Company size

51 - 200 Employees

Headquarters location

Powder Springs, GA, US

Year founded

2013

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