ZipRecruiter

Log In

Embraer
Embraer

60 Embraer Jobs Hiring Near You

Embraer

Sales Executive III

Melbourne, FL · On-site

Embraer is based out of Brazil, and our US Commercial and Defense entities are growing rapidly in the US. Embraer Defense and Security USA serve as the voice of the customer managing collaboration ...

Embraer

Airframe & Powerplant Technician

Nashville, TN · On-site

$30.25 - $39/hr

Embraer Aircraft Maintenance Services is seeking skilled and experienced A&P Technicians to join our team in Nashville, TN. The ideal candidate will be responsible for performing routine and complex ...

Embraer

Airframe & Powerplant Technician

Nashville, TN · On-site

$30.25 - $39/hr

Embraer Aircraft Maintenance Services is seeking skilled and experienced A&P Technicians to join our team in Nashville, TN. The ideal candidate will be responsible for performing routine and complex ...

Embraer

Lean Specialist I - EAST

Melbourne, FL · On-site

POSITION SUMMARY Provides P3E consultation/support to the Embraer Executive Aircraft Production facility. The role serves as the Continuous Improvement Agent and leads by coordinating and ...

Embraer

Industrial Designer II

Melbourne, FL · On-site

$119K/yr

POSITION SUMMARY The Industrial Design role at Embraer Executive Aviation focuses on developing design solutions for the interiors and exteriors of Embraer Executive Jets and other Embraer business ...

Pilot Assessments

First Officer - Embraer E170/190 (E‑Jet Family) Permanent position located in Toronto, Canada. Pilot assessments are required. As a First Officer on the Embraer E170/190, you will operate in a ...

New

Embraer

Lean Specialist

Nashville, TN · On-site

Embraer Aircraft Maintenance Services is seeking a highly skilled Lean Specialist to join our team. As a Lean Specialist, you will play a crucial role in driving continuous improvement initiatives ...

Embraer

Lean Specialist

Nashville, TN · On-site

Embraer Aircraft Maintenance Services is seeking a highly skilled Lean Specialist to join our team. As a Lean Specialist, you will play a crucial role in driving continuous improvement initiatives ...

next page

Showing results 1-20

All JobsEmbraer Jobs

Embraer Jobs Information

Do workers at Embraer get paid breaks?

Yes. Most people get paid breaks.
68% of people say they get paid breaks.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and June 2026.

Does Embraer pay people when they’re sick?

Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and June 2026.

At Embraer, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
79% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between July 2025 and June 2026.

Is the health insurance from Embraer affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Embraer?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and June 2026.

Do workers at Embraer worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Embraer workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it for Embraer workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it to get time off at Embraer?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Embraer managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at Embraer spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Embraer?

Most people find it easy to take sick days.
97% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at Embraer good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Embraer feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Embraer get to take their breaks without interruption?

Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Embraer?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Embraer enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Embraer recommend working with their team?

Only some people recommend working with their team.
34% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at Embraer?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at Embraer?

Most people are given support to advance their career here.
In the last year, 77% of people report being given support to advance their career here.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Embraer’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Embraer is doing?

Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and April 2026.
What are the most popular titles at Embraer?
What are the most popular cities for Embraer jobs?
What are the most popular states for Embraer jobs?
What are the most popular categories at Embraer?
Infographic showing various job openings at Embraer in the United States as of July 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 100% Physical job distribution.
Technical Customer Support Representative - onsite

Technical Customer Support Representative - onsite

Embraer

Columbus, OH • On-site

Full-time

Posted 13 days ago

Embraer rating

8.2

Company rating: 8.2 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

30th of 61 rated aerospace companies

Job description

POSITION SUMMARY
Act as the Embraer technical representative supporting a key customer in Executive Aviation on all technical matters, ensuring fleet safety, availability, and performance. This position is 100% onsite and based in Columbus, Ohio, and serves as a key technical role within Embraer's Customer Care Center, headquartered in Brazil.
JOB RESPONSIBLITIES
  • Manage customer expectations and perform effectively under time-critical and high-pressure conditions, including the resolution of multiple Aircraft on Ground (AOG) events for a fleet of more than 100 aircraft.
  • Provide on-site technical support, including troubleshooting and technical clarifications, with a strong focus on returning aircraft to service safely and within established timelines.
  • Serve as the primary point of contact for escalated customer issues, coordinating resolutions across multiple Embraer departments such as Materials, CRM, Engineering, Manufacturing, Quality, Supply Chain, and others, ensuring clear, accurate, and timely communication.
  • Manage and respond to AOG (Aircraft on Ground) and routine maintenance inquiries, ensuring timely and effective technical solutions.
  • Analyze and validate aircraft technical data, including CMC (Central Maintenance Computer), OMS (Onboard Maintenance System), FDR (Flight Data Recorder), and component-level NVM (Non-Volatile Memory), as applicable.
  • Build and maintain long-term and trusted partnerships with the customer through proactive engagement and consistent technical support.
  • Proactively support the customer by gaining a deep understanding of their operations and providing customized technical recommendations, including service bulletins, manuals, technical documents, and maintenance publications.
  • Lead and contribute to internal projects focused on improving processes, efficiency, and service quality within the Customer Care Center.
  • Monitor key performance indicators (KPIs) and actively drive continuous improvements aligned with Customer Care Center objectives.
  • Collaborate with cross-functional teams to propose preventive or corrective solutions based on technical analysis.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES
Education:
  • BA degree in Aerospace, Mechanical, Electrical Engineering or a related technical discipline is preferred.

Experience:
  • At least 5 years of experience in technical support roles within the aviation/aeronautical industry.
  • Extensive technical experience and proven record in troubleshooting Phenom and/or Praetor family of aircraft is mandatory for this role.
  • Work experience in field service support, training and customer relations/ service functions is preferred.

Knowledge, Skills & Abilities:
  • Solid technical knowledge of aircraft systems technologies (e.g. Avionics, Flight Controls, Fuel, Communications, Electrical, Hydraulics, Landing Gear, Propulsion).
  • Ability to interpret and read technical standards and drawings.
  • Experience on aircraft systems troubleshooting (root cause analysis), including CMC, OMS, FDR and/or NVM analysis.
  • Experience in aircraft operation and maintenance.
  • Knowledge of maintenance and operations manuals (AMM, FIM, WDM, SB, AIPC, MEL, etc.).
  • Proficient with computer and mobile platforms (including the Office suite), Web and E-mail Tools.
  • Good analytical and technical abilities.
  • Effective verbal and written communication.
  • Good presentation skills.
  • Detail oriented and focused on customers' needs.
  • Flexible and able to multi-task in a fast-paced environment.
  • Team player, collaborative and able to listen to team's needs.
  • Negotiation techniques.
  • Ability to perform under pressure.
  • Possess and applies knowledge of principles and practices in their work assignments which typically are moderately complex in nature.

Working Conditions / Environment/ Special Requirements
  • Flexibility to work shifts, including on-call hours (during business days and weekends/holidays).
  • Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, EPA, State and Federal regulations.
  • Ensure employment law, work security/safety rules, and company policy and procedures compliance.

GENERAL COMMITMENT FOR ALL EMPLOYEES
  • Commitment to company values and complies with department norms, policies, directives, and procedures. ENS, company policies and procedures.
  • Incorporates Lean and P3E (Embraer Business Excellence Program) processes and concepts into daily activities.
  • Strive for continuous improvement to processes and procedures.
  • Honors and protect confidential and proprietary documents and information.
  • Satisfies work schedule requirements.

The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee. Performs other duties as assigned.
Embraer is an Equal Opportunity Employer.

What Embraer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply