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Automotive Service Advisor

Stroudsburg, PA ยท On-site

$50K - $100K/yr

Abeloff Auto Group is seeking an enthusiastic and customer-focused Automotive Service Advisor to join our growing team. We are a family-owned dealership serving the Poconos for over 60 years , and ...

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Position Overview: We are proud to support our nation's Veterans by offering career opportunities that value military training, discipline, and technical expertise. As a Diesel Technician , you will ...

Position Overview: We are proud to support our nation's Veterans by offering career opportunities that value military training, discipline, and technical expertise. As a Diesel Technician , you will ...

Position Overview: We are proud to support our nation's Veterans by offering career opportunities that value military training, discipline, and technical expertise. As a Diesel Technician , you will ...

Position Overview: We are proud to support our nation's Veterans by offering career opportunities that value military training, discipline, and technical expertise. As a Diesel Technician , you will ...

Position Overview: We are proud to support our nation's Veterans by offering career opportunities that value military training, discipline, and technical expertise. As a Diesel Technician , you will ...

Position Overview: We are proud to support our nation's Veterans by offering career opportunities that value military training, discipline, and technical expertise. As a Diesel Technician , you will ...

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Automotive Service Advisor

Elite

Stroudsburg, PA โ€ข On-site

$50K - $100K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 6 days ago


Job description

Abeloff Auto Group is seeking an enthusiastic and customer-focused Automotive Service Advisor to join our growing team. We are a family-owned dealership serving the Poconos for over 60 years, and our employees are our greatest asset. If you thrive in a fast-paced environment, enjoy helping customers, and want long-term career growth, we'd love to meet you.
Key Responsibilities
  • Serve as the primary point of contact between customers and the service department
  • Greet customers, assess vehicle concerns, and recommend appropriate repairs and maintenance
  • Prepare and explain repair estimates clearly and professionally
  • Verify coverage and obtain authorizations from insurance companies, factory warranties, and aftermarket warranties
  • Assign repair orders to technicians and monitor workflow
  • Keep customers informed throughout the service process and ensure satisfaction upon completion
  • Ensure all work meets dealership and customer expectations

Requirements
Qualifications
  • Ability to multi-task in a fast-paced environment while maintaining a friendly, professional demeanor
  • Strong customer service and communication skills (Face-to-face customer service experience preferred)
  • Excellent organization, administrative, and attention-to-detail skills
  • Automotive parts knowledge is a plus
  • Previous experience as an Automotive Service Advisor is a strong advantage
  • Valid driver's license
  • Ability to pass a drug screening

Benefits
Compensation & Benefits
  • Earning potential: $50,000 - $100,000 annually (salary + bonus compensation plan)
  • Medical, dental, and life insurance starting the first of the month after hire
  • Short-term and long-term disability options
  • Additional life and accident insurance available
  • 401(k) with company match
  • Paid vacation and holidays
  • Always closed on Sundays
  • Full-time position with a flexible schedule and rotating Saturdays off
  • Comprehensive training program (hands-on and formal training)
  • Employee discounts on parts, labor, and vehicle purchases