60 Elanco Customer Service Representative Jobs Hiring Near You

At Elanco (NYSE: ELAN) - it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals' lives better makes life better - join our team today!

Your Role: Dairy Sales Representative (AHV)

As the AHV Dairy Sales Representative, you'll create demand and secure sales by delivering and demonstrating the value of Animal Health Vision products to direct customers and influencers. As a Territory Account Manager, you'll manage the territory through a yearly action plan, account plans, expense management and appropriate communications consistent with Elanco's business unit marketing and sales objectives. The sales territory consists of dairy customers, veterinarians, resellers, farm retail customers and distribution contacts.

At AHV (Animal Health Vision), we believe in the power of the immune system/animal wellness/seeing things differently. AHV delivers patented alternatives to antibiotics to an industry that's starving for new health tools. AHV is the industry leader in quorum sensing powered animal health solutions (patented alternative to antibiotics) and value-added advisory services. AHV develops multi-award-winning, innovative and sustainable solutions to overcome significant obstacles in the animal health sector.

Your Responsibilities:

• Territory Management: Plan, analyze and execute territory, account and budget plans to meet performance and sales objectives within the Package Goods Business Unit. Implement and appropriately execute selling cycles, marketing programs and initiatives. Plan and implement territory specific sales promotions, customer meetings and key customer outings and incentives.
• Understand customer needs to provide valuable solutions through Elanco products, ensuring a customer-centric approach in all interactions.
• Product Knowledge and Sales: Demonstrate technical fluency by successfully positioning all Elanco Cattle products and services through key messages, scientific information and product expertise.
• Collaboration with Account Teams: You will work closely with cross-functional Elanco account teams, which may include marketing, technical support, Channel, Retail and Vet KAM, and customer service representatives. Collaborating with these teams will help you provide comprehensive solutions to your customers and ensure a seamless customer experience. You will share customer insights, collaborate on marketing campaigns, coordinate product demonstrations, and address any customer concerns or issues that may arise.
• Product Knowledge and Sales: Demonstrate technical fluency by successfully positioning all Elanco Cattle products and services through key messages, scientific information and product expertise.

What You Need to Succeed (minimum qualifications):

• Education: Bachelor's degree in business, agriculture or agricultural related field or High School Diploma/ GED with equivalent level of experience
• Required Experience: 3 years of experience and knowledge of the Dairy industry
• Previous experience with Veterinary and/or Nutritional professions/industry
• Previous sales experience within the dairy industry.
• Qualified candidates must be legally authorized to be employed in the United States. Elanco Animal Health does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

What will give you a competitive edge (preferred qualifications):

• Prior experience in sales within the dairy sector in the territory geography, demonstrating a solid understanding of the customer base.
• Candidates with strong leadership skills will be highly regarded, showcasing the ability to lead and drive sales initiatives effectively.
• Effective communication skills, both verbal and written, to engage effectively with customers, colleagues, and stakeholders.
• A strong passion for animal agriculture and specifically the dairy business is desired, reflecting genuine enthusiasm and commitment to the industry.

Additional Information:

• Location: California. Must live in the territory.
• Travel: Up to 50%. This territory will require extensive travel, with overnights needed as customer needs demand.

Don't meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

Elanco Benefits and Perks:

We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose! Some highlights include:

• Multiple relocation packages
• Two week long shut downs (mid-summer and year-end) in the US (in addition to PTO)
• 8-week parental leave
• 9 Employee Resource Groups
• Annual bonus offering
• Flexible work arrangements
• Up to 6% 401K matching

Elanco currently anticipates that the base salary for this position could range from $68,500 to $143,000 depending partly on the successful candidate's qualifications, including education and experience. Full-time equivalent employees also will be eligible for a company bonus (depending partly on company and individual performance). Additionally, Elanco offers a comprehensive benefit program to eligible employees that includes a company-matching 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Of course, the compensation is subject to change and could be higher or lower than the range described above. Elanco reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion, and Elanco's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Elanco employees.

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against jobrelated criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.