Eagle Mountain Casino
Eagle Mountain Casino

9 Eagle Mountain Casino Casino Host Jobs Hiring Near You

Security Officer

Porterville, CA · On-site

$18.88 - $21.71/hr

Security Officer EAGLE MOUNTAIN CASINO - PORTERVILLE, CA 93257 End Date 05/31/2026 Overview Salary Range $18.88 - $21.71 Hourly Position Type Full Time Education Level High School Category Casino ...

Facilities Operator

Porterville, CA · On-site

$20.77 - $23.88/hr

If driving is required for company business, must have a valid driver's license, and be insurable through Eagle Mountain Casino's insurance carrier. * Willing to attend training as well as train ...

Patrols buildings of Eagle Mountain Casino to prevent and discover crimes, maintain order, and answer calls and complaints * Escorts money, chip fills, machine and hand-written tickets carried by ...

Security Officer

Porterville, CA · On-site

$18.88 - $21.71/hr

Patrols buildings of Eagle Mountain Casino to prevent and discover crimes, maintain order, and answer calls and complaints * Escorts money, chip fills, machine and hand-written tickets carried by ...

Marketing Clerk

Porterville, CA · On-site

$20.77 - $23.88/hr

Assists with preparation and attends sponsored events in representation of Eagle Mountain Casino on or off property as directed. * Process timely response of all donation/sponsorship requests, and ...

New

Assists with preparation and attends sponsored events in representation of Eagle Mountain Casino on or off property as directed. * Process timely response of all donation/sponsorship requests, and ...

New

If driving is required for company business, must have a valid driver's license, and be insurable through the casino's insurance carrier. * Good interpersonal, guest, and communication skills. * Must ...

New

Eagle Mountain Casino Jobs Information

What are the key skills and qualifications needed to thrive as a Casino Host, and why are they important?

To thrive as a Casino Host, you need strong customer service skills, a background in hospitality or sales, and often a high school diploma or equivalent. Familiarity with casino management systems (CMS) and player tracking software is typically required. Exceptional interpersonal communication, problem-solving, and the ability to build lasting client relationships are crucial soft skills. These competencies are vital for attracting and retaining high-value guests, ensuring satisfaction, and driving loyalty in a competitive entertainment environment.

How does a Casino Host typically build and maintain relationships with high-value guests?

Casino Hosts focus on providing personalized service to VIP and frequent guests by anticipating their preferences, offering tailored incentives, and ensuring a memorable gaming experience. This often involves proactive communication, organizing special events, and handling guest requests promptly. Casino Hosts work closely with marketing, gaming, and hotel staff to coordinate guest services, and their ability to foster strong relationships directly impacts guest loyalty and casino revenue. Flexibility, discretion, and excellent interpersonal skills are essential for success in this role.

What are casino hosts?

Casino hosts are hospitality professionals who work in casinos to ensure that guests, especially high-value players known as 'high rollers,' have a positive and enjoyable experience. They build relationships with guests, offer personalized services, and provide complimentary benefits such as free meals, hotel stays, or event tickets to encourage continued patronage. Casino hosts also act as liaisons between the guests and the casino, addressing any concerns or special requests. Their goal is to enhance customer satisfaction and loyalty, ultimately supporting the casino's revenue goals.

What is the difference between Casino Host vs Casino Floor Supervisor?

AspectCasino HostCasino Floor Supervisor
CredentialsCustomer service experience, sometimes hospitality or sales backgroundExperience in casino operations, leadership skills, sometimes supervisory certifications
Work EnvironmentLuxury casino settings, interacting with high-value guestsCasino floor, overseeing staff and gaming activities
Employer & Industry UsageUsed by casinos to build guest loyaltyUsed to manage gaming floor operations and staff

While both roles are integral to casino operations, a Casino Host focuses on guest relations and building customer loyalty, often working directly with high-value clients. A Casino Floor Supervisor manages gaming activities and staff, ensuring smooth operations. Understanding these differences helps job seekers identify the right career path in the casino industry.

Do workers at Eagle Mountain Casino get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and April 2026.

Does Eagle Mountain Casino pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
45% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get paid time off at Eagle Mountain Casino?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it to take sick days at Eagle Mountain Casino?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Eagle Mountain Casino feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Eagle Mountain Casino get to take their breaks without interruption?

Only some people get breaks without interruption.
55% of people report that their breaks get interrupted.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and April 2026.

Is it stressful to work at Eagle Mountain Casino?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Eagle Mountain Casino recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get enough training when they start at Eagle Mountain Casino?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people think Eagle Mountain Casino’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers feel well informed about how Eagle Mountain Casino is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and December 2025.
Infographic showing various Casino Host job openings at Eagle Mountain Casino in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Security Officer

Security Officer

Eagle Mountain Casino

Porterville, CA • On-site

$18.88 - $21.71/hr

Other

This job post has expired today. Applications are no longer accepted.


Eagle Mountain Casino rating

6.1

Company rating: 6.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

97th of 133 rated casinos


Job description

Security Officer

EAGLE MOUNTAIN CASINO - PORTERVILLE, CA 93257 End Date 05/31/2026

Overview

Salary Range $18.88 - $21.71 Hourly Position Type Full Time Education Level High School Category Casino

Description

TITLE: SECURITY OFFICER

REVISED: August 1, 2022

APPROVED: October 1, 2024

The Security Officer, under the direction of the Security Sergeant, executes and enforces the casino's procedures and controls. Security Officers assist in enforcing the casino's gaming regulations, policies, and procedures.

DUTIES AND RESPONSIBILITIES:

  • Patrols buildings of Eagle Mountain Casino to prevent and discover crimes, maintain order, and answer calls and complaints
  • Escorts money, chip fills, machine and hand-written tickets carried by casino Team Members.
  • Observes and signs for opening of machines and stands guard on drop and count activities.
  • Assures safety of Team Members and guests while on casino property, and other areas of the Reservation as determined by management.
  • To always remain mobile in securing all areas of the casino.
  • Cooperate with, and enforce all regulations, laws, and procedures of all casino departments and outside law enforcement agencies.
  • Escort guests and Team Members; determined to be detrimental to the gaming operation on or off the casino premises when requested by authorized casino management and Gaming Agency personnel.
  • Ensure compliance of all departmental policies and procedures.
  • Must attend and be certified in all applicable training programs required.
  • All other departmental duties as assigned.
Qualifications

QUALIFICATIONS AND REQUIREMENTS:

  • The minimum age is 21.
  • Must have a high school diploma or equivalent.
  • Must have a valid California Guard Card.
  • A valid driver's license is preferred.
  • Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process.
  • Possess First Aid and CPR Certificate or obtain within 90 days of hire.
  • Must successfully complete a pre-employment drug and alcohol screen, and background check.
  • Must be able to maintain confidentiality.
  • Excellent guest service skills.
  • Must have strong communication skills.
  • Must have strong report writing skills.
  • Must be professional, polite, and respectful towards guests and Team Members.
  • Must be able to handle extended hours when needed.
  • Must have excellent interpersonal skills with demonstrated patience, tact, and respect.
  • Law enforcement or security background preferred.
  • Ability to read, write clearly and informatively, and comprehend documents pertaining to security policies & procedures, rules and regulations, and operating instructions.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • The ability to take directions and follow orders.
  • Able to obtain and retain a gaming license through the Tule River Tribe Gaming Commission.

PHYSICAL AND ENVIRONMENTAL:

  • While performing the duties of this job, the Team Member is regularly required to walk, talk, hear, stand, run, and sit.
  • Repeatedly required to use hand to finger, reach with hands, arms and handle, or feel objects, tools, or controls.
  • Occasionally required to climb, balance, stoop, kneel, crouch, or crawl.
  • Must be able to operate in mentally and physically stressful situations.
  • Must be able to lift and carry up to 75 pounds.
  • This position may require the movements and strength to incapacitate or subdue other persons for the protection of safety of self and others.
  • Must be able to perform in outdoor environments with frequent exposure to unpredictable weather conditions including heat, rain, cold and wind.
  • This job also may require the use of a vehicle; Team Member must be able to have those repetitive motions and coordination associated with operating a motor vehicle.
  • Must be able to work in a noisy and smoke-filled environment.
  • The noise level is moderate to high on the casino floor, or around equipment, fire trucks, lights, and sirens.
  • Exposed daily to flashing lights and ringing bells while on the casino floor.
  • Must be able to perform all essential duties of the job with or without reasonable accommodation.

What Eagle Mountain Casino employees say

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