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Commerce Casino

32 Commerce Casino Casino Host Jobs Hiring Near You

Commerce Casino

Cage Teller $16.90 Per Hour

Commerce, CA · On-site

$16.90/hr

Commerce Casino is the world's largest card casino offering more than 200 tables. Established in 1983, the casino values its staff of over 2,500 employees and is proud to be known as "Where the World ...

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Commerce Casino Jobs Information

What are the key skills and qualifications needed to thrive as a Casino Host, and why are they important?

To thrive as a Casino Host, you need strong customer service skills, a background in hospitality or sales, and often a high school diploma or equivalent. Familiarity with casino management systems (CMS) and player tracking software is typically required. Exceptional interpersonal communication, problem-solving, and the ability to build lasting client relationships are crucial soft skills. These competencies are vital for attracting and retaining high-value guests, ensuring satisfaction, and driving loyalty in a competitive entertainment environment.

How does a Casino Host typically build and maintain relationships with high-value guests?

Casino Hosts focus on providing personalized service to VIP and frequent guests by anticipating their preferences, offering tailored incentives, and ensuring a memorable gaming experience. This often involves proactive communication, organizing special events, and handling guest requests promptly. Casino Hosts work closely with marketing, gaming, and hotel staff to coordinate guest services, and their ability to foster strong relationships directly impacts guest loyalty and casino revenue. Flexibility, discretion, and excellent interpersonal skills are essential for success in this role.

What are casino hosts?

Casino hosts are hospitality professionals who work in casinos to ensure that guests, especially high-value players known as 'high rollers,' have a positive and enjoyable experience. They build relationships with guests, offer personalized services, and provide complimentary benefits such as free meals, hotel stays, or event tickets to encourage continued patronage. Casino hosts also act as liaisons between the guests and the casino, addressing any concerns or special requests. Their goal is to enhance customer satisfaction and loyalty, ultimately supporting the casino's revenue goals.

What is the difference between Casino Host vs Casino Floor Supervisor?

AspectCasino HostCasino Floor Supervisor
CredentialsCustomer service experience, sometimes hospitality or sales backgroundExperience in casino operations, leadership skills, sometimes supervisory certifications
Work EnvironmentLuxury casino settings, interacting with high-value guestsCasino floor, overseeing staff and gaming activities
Employer & Industry UsageUsed by casinos to build guest loyaltyUsed to manage gaming floor operations and staff

While both roles are integral to casino operations, a Casino Host focuses on guest relations and building customer loyalty, often working directly with high-value clients. A Casino Floor Supervisor manages gaming activities and staff, ensuring smooth operations. Understanding these differences helps job seekers identify the right career path in the casino industry.

What other companies are hiring for Casino Host jobs?
What are the most popular jobs at Commerce Casino?
Infographic showing various Casino Host job openings at Commerce Casino in the United States as of May 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Temporary. Highlights an 97% Physical, and 3% Remote job distribution.
Casino Floorperson $39.00 per hour

Casino Floorperson $39.00 per hour

Commerce Casino

Commerce, CA • On-site

$39/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Commerce Casino is the world's largest card casino offering more than 200 tables. Established in 1983, the casino values its staff of over 2,500 employees and is proud to be known as "Where the World Comes to Play." Commerce Casino offers a comprehensive benefits package to include medical, dental, vision, life, flexible spending accounts, 401(k), vacation time, and much more!
***Must have Casino Table Games Knowledge/Experience***
PRIMARY JOB FUNCTIONS
  1. Promotes and markets the Casino's social events, promotions, and other Casino programs to new and existing customers.
  2. Increases the growth of gaming revenues through development of a targeted guest base.
  3. Effectively handles guest complaints and discrepancies in an efficient and courteous manner.
  4. Maintains extensive knowledge of casino and gaming commission policies, procedures, guidelines, decision-making concepts, principles, and processes, and the ability to apply them properly and effectively.
  5. Keeps informed of competitive promotions.
  6. Works cohesively with all departments for the benefit of Casino operations and employee/customer relations.
  7. Maintains integrity of games in designated area.
  8. Understands and is responsible for department and Company policy and procedure pertaining to all games.
  9. Coordinates Casino Chip Attendants and other team members to ensure customer service needs are met.
  10. Makes decisions in gaming disputes.
  11. Notifies the Manager/Supervisor of any suspicious or unusual activity.
  12. Ensures games are adequately supplied with customers.
  13. Open or close games in manner prescribed by company policy when appropriate.
  14. Maintains proper communication with Manager/Supervisor when starting and breaking games.
  15. Must have knowledge of and comply with BSA/AML policies and procedures.
  16. Maintains good public and employee relations.
  17. Must be able to work full-time and/or overtime as required; with or without notice.
  18. Safeguards the confidential nature of all departmental and general property records.
  19. Responsible for keeping assigned section safe and orderly.
  20. May be assigned to oversee Poker section as business needs.
  21. Performs all other work-related duties as assigned by the Shift Manager or Senior Shift Supervisor.

The duties listed are not set forth for the purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a position title or those to be assigned and performed temporarily outside of an employee's normal line of work.
QUALIFICATIONS
Education: High School Diploma
Work Experience: At least 1 (one) year of work experience in Casino gaming operations.
Required to walk and stand for at least (8) hours per shift. Must be able to lift ten (10) pounds for various job related duties. Must possess an ability to work with minimal supervision and make educated ethical decisions as necessary. Must be able to resolve conflicts and have effective communication skills with all levels of employees and be able to work effectively and collaboratively in a team environment.
SCHEDULED HOURS
Commerce Casino operates 24 hours, 7 days a week. Schedules may vary depending on business needs.

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