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35 Dream Customer Support Representative Jobs Hiring Near You

DREAM

Spectator Support Staff

Bronx, NY

$22 - $25/hr

Support with the security and logistics of Athletics Events, including setup and breakdown of ... DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic ...

DREAM

Spectator Support Staff

New York, NY

$22 - $25/hr

Support with the security and logistics of Athletics Events, including setup and breakdown of ... DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic ...

DREAM

Spectator Support Staff

Bronx, NY · On-site

$22 - $25/hr

Support with the security and logistics of Athletics Events, including setup and breakdown of ... DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic ...

DREAM

Manager of Institutional Giving

New York, NY · On-site

This role comes at an exciting time as DREAM aims to raise $20M in private philanthropy to support ... DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic ...

DREAM

Manager of Institutional Giving

New York, NY

This role comes at an exciting time as DREAM aims to raise $20M in private philanthropy to support ... DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic ...

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Spectator Support Staff

DREAM

Bronx, NY

$22 - $25/hr

Part-time

Retirement

Posted 13 days ago

Job description

Originally founded in 1991 as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom. We dream big, as well, with an aggressive five-year plan to expand to serve 3,500 students across seven schools-growing our organization's impact and leveling the playing field for all children. To learn more, visit wearedream.org.

Reporting to the Athletics, Health, and Wellness Manager, the Spectator Support Staff will be responsible for the security and logistics of Athletics Events at DREAM.
Responsibilities

  • Support with the security and logistics of Athletics Events, including setup and breakdown of equipment;

  • Coordinate pre-program logistics with relevant stakeholders, including sharing schedules and approved visit lists;

  • Serve as primary liaison between school, Athletics Health & Wellness, and Security teams to plan for games;

  • Manage dismissal/clearing out spectators after Athletics Events;

  • Be present and engaged with spectators during the game, addressing inappropriate behaviors as soon as they happen;

  • Implement spectator policy during DREAM athletic games and events, including responding to challenging behaviors;

  • Communicate with school staff, coaches and security often to ensure that all behaviors are addressed;

  • Model and encourage positive youth behaviors and promote DREAM's mission, values and organizational policies to all staff, participants and stakeholders.

Qualifications

  • Available to work on an on-call, per diem basis during the role's potential hours, for a minimum of 3 shifts per week

  • Available to work on an on-call, per diem basis during the role's potential hours from Monday-Thursday, strongly preferred

  • High school diploma or equivalent required, college enrollment or degree, preferred;

  • Experience in a school environment, or direct service work with adolescents as staff or in a volunteer capacity, strongly preferred;

  • 1 year previous operations and administrative experience, preferred

  • Demonstrated ability to operate with a do-what-it-takes flexible, composed, and energetic attitude;

  • Ability to quickly problem-solve in the moment; 

  • Strong organizational skills, including attention to detail;

  • Ability to communicate effectively with staff, students, families, and other stakeholders;

  • Ability to uphold, promote and model youth development principles; 

  • Strong oral and written communication skills and presentation skills;  

  • Ability to read and write in Spanish and fluency in spoken Spanish, strongly preferred.

  • A strong belief in the mission and values of DREAM, including the desire to make a difference in the lives of our students, families, and community.

Commitment

  • Start date: Late August/Early September 2026

  • End date: June 2027

  • Days & hours: This is a Per Diem role whose shifts will vary from week to week. A shift is typically 3.5-4 hours between the hours of 3:30-9pm, Monday-Friday, or Saturdays between 8am-2pm

  • Dates and hours are subject to change.

Locations
This role will work at multiple DREAM locations: 20 Bruckner Boulevard, Bronx, NY and 1991 2nd Avenue, New York, NY
Benefits
  • DREAM offers the following benefits to our part-time employees:
  • 403(b) retirement plan, with employer matching up to 4% after one year of employment (12-month continuous period) in which you work a minimum of 1,000 hours;
  • Disability benefits;
  • Referral bonuses;
  • Access to our Employee Discount Program, offering savings on travel, entertainment, retail, and more;
  • High-performing part-time staff have the opportunity to apply for the DREAM Teaching Fellowship, through which they can earn a Bachelors or Masters degree and become full-time teachers at DREAM.
  • Through our partnership with SUNY Empire State University, eligible Youth Workers can earn academic credit for completing DREAM's paid Summer Extended Learning and Enrichment Institute, supporting faster degree completion.
Compensation

DREAM offers competitive compensation commensurate with relevant experience with the potential for a seasonal increase. The rate for this position for incoming staff is between $22 and $25 per hour, which is based on eligible experience.

This role is eligible for annual compensation increases, in accordance with DREAM's compensation practices.

 
Our Commitment to Diversity, Equity, and Inclusion
 
At DREAM, diversity, equity, and inclusion are a matter of mission. 
 
From our schools to our playing fields, DREAM is committed to building a team where each individual can bring their full identity and experience to work because representation matters-it enriches our team culture, enhances our ability to innovate, and strengthens our impact in and out of the classroom. DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic student body, while working to ensure that our practices are equitable, welcoming, and productive. We are dedicated to creating a world where youth, especially youth of color, have permission to dream-along with the tools and opportunities to make their dreams reality.
 
Come dream with us.
 
DREAM Maxims 
 
All Kids Can. This Kid Can.
DREAM is Family.
Fun is a Serious Value.
Teamwork Makes the DREAM Work.
Fail. Persist. Exceed.
DREAM Big.
 
Applying to DREAM
 
We know applying for a new job can be a daunting process. In addition, studies have shown that historically underrepresented individuals often only apply to roles if they meet 100% of the qualifications. We encourage all applications! You may be just the person we need. If you have any questions about your application or interview process, do not hesitate to ask your recruiter; we are here to help!
 
DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact your recruiter.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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