IT Account Manager
San Antonio, TX · On-site
San Antonio Description The IT Account Manager position ensures that clients of DOCUmation have a solid technology plan which is aligned with their business strategy. As such, it requires the ability ...
60 Documation Jobs Hiring Near You
IT Account Manager
San Antonio, TX · On-site
San Antonio Description The IT Account Manager position ensures that clients of DOCUmation have a solid technology plan which is aligned with their business strategy. As such, it requires the ability ...
Senior Systems Engineer
San Antonio, TX · On-site
$94K - $129K/yr
San Antonio, TX Company Overview DOCUmation is a privately-owned technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through ...
Senior Systems Engineer
San Antonio, TX · On-site
$94K - $129K/yr
San Antonio, TX Company Overview DOCUmation is a privately-owned technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through ...
Associate Technician
San Antonio, TX · On-site
Manage the utilization of assets and resources to achieve targeted financial results and create superior value for DOCUmation and our customers. * Analyze customer needs, recognize business ...
Associate Technician
San Antonio, TX · On-site
Manage the utilization of assets and resources to achieve targeted financial results and create superior value for DOCUmation and our customers. * Analyze customer needs, recognize business ...
IT Account Manager
San Antonio, TX · On-site
San Antonio Description The IT Account Manager position ensures that clients of DOCUmation have a solid technology plan which is aligned with their business strategy. As such, it requires the ability ...
IT Account Manager
San Antonio, TX · On-site
San Antonio Description The IT Account Manager position ensures that clients of DOCUmation have a solid technology plan which is aligned with their business strategy. As such, it requires the ability ...
Senior Systems Engineer
San Antonio, TX · On-site
$94K - $129K/yr
San Antonio, TX Company Overview DOCUmation is a privately-owned technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through ...
Senior Systems Engineer
San Antonio, TX · On-site
$94K - $129K/yr
San Antonio, TX Company Overview DOCUmation is a privately-owned technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through ...
Facility Maintenance Specialist
San Antonio, TX · On-site
$18.75 - $25.75/hr
San Antonio, TX Company Overview DOCUmation is a privately held technology solutions company that provides IT, print, and software-managed services to businesses and other organizations throughout ...
Facility Maintenance Specialist
San Antonio, TX · On-site
$18.75 - $25.75/hr
San Antonio, TX Company Overview DOCUmation is a privately held technology solutions company that provides IT, print, and software-managed services to businesses and other organizations throughout ...
Business Development Rep
Houston, TX · On-site
Houston, TX DOCUmation is a privately held technology solutions company providing managed IT, print, software, and communications services to organizations across Texas. Headquartered in San Antonio ...
Business Development Rep
Houston, TX · On-site
Houston, TX DOCUmation is a privately held technology solutions company providing managed IT, print, software, and communications services to organizations across Texas. Headquartered in San Antonio ...
Associate Technician
San Antonio, TX · On-site
Manage the utilization of assets and resources to achieve targeted financial results and create superior value for DOCUmation and our customers. * Analyze customer needs, recognize business ...
Associate Technician
San Antonio, TX · On-site
Manage the utilization of assets and resources to achieve targeted financial results and create superior value for DOCUmation and our customers. * Analyze customer needs, recognize business ...
Deliver internal supplies to related departments within DOCUmation. * Perform additional duties and projects assigned to support DOCUmation and the Logistics team. Experience & Required Skills:
Deliver internal supplies to related departments within DOCUmation. * Perform additional duties and projects assigned to support DOCUmation and the Logistics team. Experience & Required Skills:
Deliver internal supplies to related departments within DOCUmation. * Perform additional duties and projects assigned to support DOCUmation and the Logistics team. Experience & Required Skills:
Deliver internal supplies to related departments within DOCUmation. * Perform additional duties and projects assigned to support DOCUmation and the Logistics team. Experience & Required Skills:
Facility Maintenance Specialist
$18.75 - $25.75/hr
San Antonio, TX Company Overview DOCUmation is a privately held technology solutions company that provides IT, print, and software-managed services to businesses and other organizations throughout ...
Facility Maintenance Specialist
$18.75 - $25.75/hr
San Antonio, TX Company Overview DOCUmation is a privately held technology solutions company that provides IT, print, and software-managed services to businesses and other organizations throughout ...
Senior Systems Engineer
$94K - $129K/yr
San Antonio, TX Company Overview DOCUmation is a privately-owned technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through ...
Senior Systems Engineer
$94K - $129K/yr
San Antonio, TX Company Overview DOCUmation is a privately-owned technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through ...
On-site Specialist
San Antonio, TX · On-site
VIA Metro Description DOCUmation is a managed service provider (MSP) that offers technology solutions to businesses across Texas; these services include, but are not limited to, managed print ...
On-site Specialist
San Antonio, TX · On-site
VIA Metro Description DOCUmation is a managed service provider (MSP) that offers technology solutions to businesses across Texas; these services include, but are not limited to, managed print ...
Field Admin Order Processer
San Antonio, TX · On-site
$14.50 - $17.25/hr
San Antonio, TX Company Overview DOCUmation is a privately owned technology solutions company that provides IT, print, and software-managed services to businesses and organizations throughout Texas.
Field Admin Order Processer
San Antonio, TX · On-site
$14.50 - $17.25/hr
San Antonio, TX Company Overview DOCUmation is a privately owned technology solutions company that provides IT, print, and software-managed services to businesses and organizations throughout Texas.
On-site Specialist
San Antonio, TX · On-site
VIA Metro Description DOCUmation is a managed service provider (MSP) that offers technology solutions to businesses across Texas; these services include, but are not limited to, managed print ...
On-site Specialist
San Antonio, TX · On-site
VIA Metro Description DOCUmation is a managed service provider (MSP) that offers technology solutions to businesses across Texas; these services include, but are not limited to, managed print ...
Field Admin Order Processer
San Antonio, TX · On-site
$14.50 - $17.25/hr
San Antonio, TX Company Overview DOCUmation is a privately owned technology solutions company that provides IT, print, and software-managed services to businesses and organizations throughout Texas.
Field Admin Order Processer
San Antonio, TX · On-site
$14.50 - $17.25/hr
San Antonio, TX Company Overview DOCUmation is a privately owned technology solutions company that provides IT, print, and software-managed services to businesses and organizations throughout Texas.
Field Admin Order Processer
$14.50 - $17.25/hr
San Antonio, TX Company Overview DOCUmation is a privately owned technology solutions company that provides IT, print, and software-managed services to businesses and organizations throughout Texas.
Field Admin Order Processer
$14.50 - $17.25/hr
San Antonio, TX Company Overview DOCUmation is a privately owned technology solutions company that provides IT, print, and software-managed services to businesses and organizations throughout Texas.
Position : Project Engineer Department : MIT Help Desk Reports To : IT Service Delivery Manager Salary grade : DOE FLSA Status : Full Time / Exempt Location : San Antonio Description The IT Project ...
Position : Project Engineer Department : MIT Help Desk Reports To : IT Service Delivery Manager Salary grade : DOE FLSA Status : Full Time / Exempt Location : San Antonio Description The IT Project ...
Sales Manager
Harlingen, TX · On-site
Position : Sales Manager Department : Sales Reports To : Director of Sales Salary grade : DOE FLSA Status : Full Time / Exempt Location : Valley territory Description The Sales Manager is responsible ...
Sales Manager
Harlingen, TX · On-site
Position : Sales Manager Department : Sales Reports To : Director of Sales Salary grade : DOE FLSA Status : Full Time / Exempt Location : Valley territory Description The Sales Manager is responsible ...
IT Solutions Architect
The Woodlands, TX · On-site
Position Announcement Position: Technology Solutions Architect (SME) Department: Managed IT Reports To: Director of Technology Solutions Salary grade: DOE FLSA Status: Full Time / Non-Exempt Location:
IT Solutions Architect
The Woodlands, TX · On-site
Position Announcement Position: Technology Solutions Architect (SME) Department: Managed IT Reports To: Director of Technology Solutions Salary grade: DOE FLSA Status: Full Time / Non-Exempt Location:
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Job description
Position Announcement
Position: IT Account Manager
Department: Managed Information Technology
Reports To: Director of Technology Solutions
Salary grade: DOE
FLSA Status: Full Time / Exempt
Location: San Antonio
Description
The IT Account Manager position ensures that clients of DOCUmation have a solid technology plan which is aligned with their business strategy. As such, it requires the ability to speak with business owners and managers, understand business strategy and planning and consult in the best interest of the customer. It is important that all work be performed correctly, within acceptable time limits and when promised to customers. In this position, the incumbent works on his or her own with only general supervision. The incumbent typically works directly with client staff and management and at the client's site and remotely. Working hours other than the standard weekday hours will be required from time to time.
Responsibilities
• Follows operating procedures as detailed in the DOCUmation Manual.
• Complete Quarterly Business Reviews & Best Practices Assessments.
• Discuss Quarterly Business Reviews and Best Practices Assessment with customers to provide input andsuggestions.
• Help customers with technology decisions to achieve their short and long-term business goals.
• Review project plans and complete project reviews.
• Provide timely verbal and written communications as required by clients, vendors, and staff.
• Ensure a high level of customer satisfaction.
• Continue to improve technical and customer service skills through continuing education and certifications.
• Build lasting relationships with the operations/technical staff for each client.
• Ensure all documentation is properly maintained and updated in a timely manner.
• Assist sales personnel with written and verbal responses to technical questions.
• Perform proof of concepts with customers to find optimal solution designs.
• Educate prospective clients on the advantages and implementation strategies of proposed
solutions.
• Other duties as assigned.
Experience and Related Skills
• Provide a timely, polite, efficient service and a positive Company image.
• Able to prioritize in order to meet goals and deadlines
• Highly experienced working both alone and as a team member
• Experience implementing and supporting wide ranging technologies
Education and Certification
• Bachelor's Degree or equivalent work experience
• Experience with Computers and Networks, Experience with Customer Service, Written and VerbalCommunication, Interpersonal Communication, Problem Solving, Decision Making, Critical Thinking, Teamwork,Attention to Detail, Analytical Thinking, Time Management, Working Under Pressure.
Physical Requirements
• Frequent standing and walking;
• Occasional bending, stooping, kneeling, reaching, and crouching;
• Visual acuity to read printed and electronic documents; and
• Lifting and / or exerting of force up to 50 pounds frequently.
Special Requirements
• Must have dependable transportation and a clean driving record
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Position: IT Account Manager
Department: Managed Information Technology
Reports To: Director of Technology Solutions
Salary grade: DOE
FLSA Status: Full Time / Exempt
Location: San Antonio
Description
The IT Account Manager position ensures that clients of DOCUmation have a solid technology plan which is aligned with their business strategy. As such, it requires the ability to speak with business owners and managers, understand business strategy and planning and consult in the best interest of the customer. It is important that all work be performed correctly, within acceptable time limits and when promised to customers. In this position, the incumbent works on his or her own with only general supervision. The incumbent typically works directly with client staff and management and at the client's site and remotely. Working hours other than the standard weekday hours will be required from time to time.
Responsibilities
• Follows operating procedures as detailed in the DOCUmation Manual.
• Complete Quarterly Business Reviews & Best Practices Assessments.
• Discuss Quarterly Business Reviews and Best Practices Assessment with customers to provide input andsuggestions.
• Help customers with technology decisions to achieve their short and long-term business goals.
• Review project plans and complete project reviews.
• Provide timely verbal and written communications as required by clients, vendors, and staff.
• Ensure a high level of customer satisfaction.
• Continue to improve technical and customer service skills through continuing education and certifications.
• Build lasting relationships with the operations/technical staff for each client.
• Ensure all documentation is properly maintained and updated in a timely manner.
• Assist sales personnel with written and verbal responses to technical questions.
• Perform proof of concepts with customers to find optimal solution designs.
• Educate prospective clients on the advantages and implementation strategies of proposed
solutions.
• Other duties as assigned.
Experience and Related Skills
• Provide a timely, polite, efficient service and a positive Company image.
• Able to prioritize in order to meet goals and deadlines
• Highly experienced working both alone and as a team member
• Experience implementing and supporting wide ranging technologies
Education and Certification
• Bachelor's Degree or equivalent work experience
• Experience with Computers and Networks, Experience with Customer Service, Written and VerbalCommunication, Interpersonal Communication, Problem Solving, Decision Making, Critical Thinking, Teamwork,Attention to Detail, Analytical Thinking, Time Management, Working Under Pressure.
Physical Requirements
• Frequent standing and walking;
• Occasional bending, stooping, kneeling, reaching, and crouching;
• Visual acuity to read printed and electronic documents; and
• Lifting and / or exerting of force up to 50 pounds frequently.
Special Requirements
• Must have dependable transportation and a clean driving record
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.