Customer Care Rep
$14.50 - $19.50/hr
San Antonio Description DOCUmation is Texas' largest privately held managed services provider, built on a culture of service that puts people first. Headquartered in San Antonio with offices ...
60 Documation Jobs Hiring Near You
Customer Care Rep
$14.50 - $19.50/hr
San Antonio Description DOCUmation is Texas' largest privately held managed services provider, built on a culture of service that puts people first. Headquartered in San Antonio with offices ...
Senior Systems Engineer
$94K - $129K/yr
San Antonio, TX Company Overview DOCUmation is a privately-owned technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through ...
Senior Systems Engineer
$94K - $129K/yr
San Antonio, TX Company Overview DOCUmation is a privately-owned technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through ...
VIA Metropolitan Transit Company Overview DOCUmation is a privately-owned technology solutions company that provides IT, print, and software-managed services to businesses and other organizations ...
VIA Metropolitan Transit Company Overview DOCUmation is a privately-owned technology solutions company that provides IT, print, and software-managed services to businesses and other organizations ...
Associate Technician
San Antonio, TX · On-site
Manage the utilization of assets and resources to achieve targeted financial results and create superior value for DOCUmation and our customers. * Analyze customer needs, recognize business ...
Associate Technician
San Antonio, TX · On-site
Manage the utilization of assets and resources to achieve targeted financial results and create superior value for DOCUmation and our customers. * Analyze customer needs, recognize business ...
Inventory Handler
San Antonio, TX · On-site
$14.75 - $18/hr
Deliver internal supplies to related areas within DOCUmation. * Perform other activities that support DOCUmation and our service organization. Experience & Required Skills: * 1-2 yrs.+ inventory ...
Inventory Handler
San Antonio, TX · On-site
$14.75 - $18/hr
Deliver internal supplies to related areas within DOCUmation. * Perform other activities that support DOCUmation and our service organization. Experience & Required Skills: * 1-2 yrs.+ inventory ...
Senior Systems Engineer
San Antonio, TX · On-site
$94K - $129K/yr
San Antonio, TX Company Overview DOCUmation is a privately-owned technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through ...
Senior Systems Engineer
San Antonio, TX · On-site
$94K - $129K/yr
San Antonio, TX Company Overview DOCUmation is a privately-owned technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through ...
IT Account Manager
San Antonio, TX · On-site
San Antonio Description The IT Account Manager position ensures that clients of DOCUmation have a solid technology plan which is aligned with their business strategy. As such, it requires the ability ...
IT Account Manager
San Antonio, TX · On-site
San Antonio Description The IT Account Manager position ensures that clients of DOCUmation have a solid technology plan which is aligned with their business strategy. As such, it requires the ability ...
Manage the utilization of assets and resources to achieve targeted financial results and create superior value for DOCUmation and our customers. * Analyze customer needs, recognize business ...
Manage the utilization of assets and resources to achieve targeted financial results and create superior value for DOCUmation and our customers. * Analyze customer needs, recognize business ...
Deliver internal supplies to related departments within DOCUmation. * Perform additional duties and projects assigned to support DOCUmation and the Logistics team. Experience & Required Skills:
Deliver internal supplies to related departments within DOCUmation. * Perform additional duties and projects assigned to support DOCUmation and the Logistics team. Experience & Required Skills:
Senior Systems Engineer
San Antonio, TX · On-site
$94K - $129K/yr
San Antonio, TX Company Overview DOCUmation is a privately-owned technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through ...
Senior Systems Engineer
San Antonio, TX · On-site
$94K - $129K/yr
San Antonio, TX Company Overview DOCUmation is a privately-owned technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through ...
On-site Specialist
San Antonio, TX · On-site
VIA Metro Description DOCUmation is a managed service provider (MSP) that offers technology solutions to businesses across Texas; these services include, but are not limited to, managed print ...
On-site Specialist
San Antonio, TX · On-site
VIA Metro Description DOCUmation is a managed service provider (MSP) that offers technology solutions to businesses across Texas; these services include, but are not limited to, managed print ...
VIA Metro Description DOCUmation is a managed service provider (MSP) that offers technology solutions to businesses across Texas; these services include, but are not limited to, managed print ...
VIA Metro Description DOCUmation is a managed service provider (MSP) that offers technology solutions to businesses across Texas; these services include, but are not limited to, managed print ...
Field Admin Order Processer
$14.50 - $17.25/hr
San Antonio, TX Company Overview DOCUmation is a privately owned technology solutions company that provides IT, print, and software-managed services to businesses and organizations throughout Texas.
Field Admin Order Processer
$14.50 - $17.25/hr
San Antonio, TX Company Overview DOCUmation is a privately owned technology solutions company that provides IT, print, and software-managed services to businesses and organizations throughout Texas.
Houston Company Overview DOCUmation is a privately-held technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through Texas.
Houston Company Overview DOCUmation is a privately-held technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through Texas.
Field Admin Order Processer
San Antonio, TX · On-site
$14.50 - $17.25/hr
San Antonio, TX Company Overview DOCUmation is a privately owned technology solutions company that provides IT, print, and software-managed services to businesses and organizations throughout Texas.
Field Admin Order Processer
San Antonio, TX · On-site
$14.50 - $17.25/hr
San Antonio, TX Company Overview DOCUmation is a privately owned technology solutions company that provides IT, print, and software-managed services to businesses and organizations throughout Texas.
Courier
$14 - $17.75/hr
SWBC Description DOCUmation is a leading Managed Service Provider (MSP) delivering innovative business solutions throughout Texas. Our services include Managed Print Services, Managed IT Services and ...
Courier
$14 - $17.75/hr
SWBC Description DOCUmation is a leading Managed Service Provider (MSP) delivering innovative business solutions throughout Texas. Our services include Managed Print Services, Managed IT Services and ...
Courier
San Antonio, TX · On-site
$14 - $17.75/hr
SWBC Description DOCUmation is a leading Managed Service Provider (MSP) delivering innovative business solutions throughout Texas. Our services include Managed Print Services, Managed IT Services and ...
Courier
San Antonio, TX · On-site
$14 - $17.75/hr
SWBC Description DOCUmation is a leading Managed Service Provider (MSP) delivering innovative business solutions throughout Texas. Our services include Managed Print Services, Managed IT Services and ...
Field Service Manager
The Woodlands, TX · On-site
Houston Company Overview DOCUmation is a privately-held technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through Texas.
Field Service Manager
The Woodlands, TX · On-site
Houston Company Overview DOCUmation is a privately-held technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through Texas.
Field Admin Order Processer
$14.50 - $17.25/hr
San Antonio, TX Company Overview DOCUmation is a privately owned technology solutions company that provides IT, print, and software-managed services to businesses and organizations throughout Texas.
Field Admin Order Processer
$14.50 - $17.25/hr
San Antonio, TX Company Overview DOCUmation is a privately owned technology solutions company that provides IT, print, and software-managed services to businesses and organizations throughout Texas.
Position : Project Engineer Department : MIT Help Desk Reports To : IT Service Delivery Manager Salary grade : DOE FLSA Status : Full Time / Exempt Location : San Antonio Description The IT Project ...
Position : Project Engineer Department : MIT Help Desk Reports To : IT Service Delivery Manager Salary grade : DOE FLSA Status : Full Time / Exempt Location : San Antonio Description The IT Project ...
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Job description
Position Announcement
Position: Customer Care Rep
Department: Sales
Reports To: Branch Manager
Salary grade: DOE
FLSA Status: Full Time / Exempt/ Salary
Location: San Antonio
Description
DOCUmation is Texas’ largest privately held managed services provider, built on a culture of service that puts people first. Headquartered in San Antonio with offices statewide, we support thousands of organizations with IT, cybersecurity, print, process automation, and communications solutions—driving innovation and business growth across Texas.
Responsibilities
- Strengthen customer relationships as the “face” of the San Antonio office by conducting account reviews and ongoing client interactions alongside Sales Reps
- Serve as point of contact for deliveries and installations, coordinating across Sales, Service, and Delivery teams and keeping customers informed throughout the process
- Compile customer reference letters and coordinate Google/social media reviews
- Prepare and distribute reports, including service histories, average monthly volumes, and upgrade lists
- Plan internal events for the San Antonio branch, from ordering swag and coordinating with corporate marketing on materials to managing invitations and RSVP lists
- Manage and attend sponsorships and community impact initiatives, including donations, table assignments, and employee involvement at nonprofit and community events
- Work with corporate partners at the local level, serving as the point of contact for NBA teams, universities, and other organizations, with responsibilities ranging from ticket coordination to career fair support
- Participate in weekly sales meetings as needed
Experience & Required Skills
- Industry experience ideal
- Experience working in a sales support role preferred
- Strong working knowledge of MS Word, Excel, and E-Automate preferred
- Must be detail-oriented with the ability to multi-task in a fast-paced environment.
- Professional appearance and demeanor, with the ability to represent DOCUmation positively in client-facing and community settings
Education & Certification
- High School Diploma or equivalent
Physical Requirements
- Ability to occasionally stand, stoop, bend, and kneel
- Manual dexterity to use hands and fingers to handle, control computer and telephone keyboard
- Visual acuity to read printed and electronic documents
- Ability to regularly speak clearly so listeners can understand
- Ability to understand the speech of others
- Occasionally lift 10-30 pounds
Special Requirements
- None
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice to meet the needs of the organization.