Sr. Credit Representative
South Bend, IN · On-site
Sr. Credit Representative Tire Rack is seeking an experienced Sr. Credit Representative to join our ... Assess and manage credit risk while helping minimize potential financial losses. * Develop ...
2 Discount Tire Financial Analyst Jobs Hiring Near You
Sr. Credit Representative
South Bend, IN · On-site
Sr. Credit Representative Tire Rack is seeking an experienced Sr. Credit Representative to join our ... Assess and manage credit risk while helping minimize potential financial losses. * Develop ...
Discount Tire is a growing company celebrating the spirit of its people and looking for qualified ... and financial requirements. • Champion continuous improvement, innovation, and operational ...
Discount Tire is a growing company celebrating the spirit of its people and looking for qualified ... and financial requirements. • Champion continuous improvement, innovation, and operational ...
Discount Tire Jobs Information
What is it like to work at Discount Tire?
Discount Tire is a company that values a customer-centric approach and a team-oriented culture, prioritizing employee growth and development. The company operates a decentralized structure, allowing store managers to make decisions and take ownership of their locations, and offers a supportive work environment with opportunities for advancement. Working at Discount Tire may appeal to individuals who are passionate about delivering exceptional customer service and are interested in a dynamic, fast-paced retail environment with opportunities for career progression.
What makes Discount Tire an attractive place to work?
Discount Tire is a leading retailer in the tire and wheel industry, known for its extensive product offerings and commitment to customer satisfaction. The company's workplace culture values innovation, teamwork, and employee development, with opportunities for advancement and professional growth through training programs and career progression. As a result, Discount Tire offers a dynamic and supportive work environment where employees can build their skills, contribute to the company's success, and advance their careers in a rapidly evolving industry.
Do workers at Discount Tire get paid breaks?
No. Most people don’t get paid breaks.
93% of people say they don’t get paid breaks.
Based on data from 91 people who took the Breakroom Quiz between February 2026 and July 2026.
93% of people say they don’t get paid breaks.
Based on data from 91 people who took the Breakroom Quiz between February 2026 and July 2026.
Does Discount Tire pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
69% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 99 people who took the Breakroom Quiz between February 2026 and August 2026.
69% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 99 people who took the Breakroom Quiz between February 2026 and August 2026.
At Discount Tire, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
77% of people say they have to use vacation days when they’re out sick.
Based on data from 126 people who took the Breakroom Quiz between August 2025 and August 2026.
77% of people say they have to use vacation days when they’re out sick.
Based on data from 126 people who took the Breakroom Quiz between August 2025 and August 2026.
Are part-time workers able to get health insurance from Discount Tire?
Most people who work part-time can't get health insurance.
75% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 63 people who took the Breakroom Quiz between November 2024 and March 2025.
75% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 63 people who took the Breakroom Quiz between November 2024 and March 2025.
Do part-time workers get paid time off at Discount Tire?
Most people who work part-time don’t get paid time off.
84% of people who work part-time say they don’t get paid time off
Based on data from 106 people who took the Breakroom Quiz between June 2025 and June 2026.
84% of people who work part-time say they don’t get paid time off
Based on data from 106 people who took the Breakroom Quiz between June 2025 and June 2026.
Is the health insurance from Discount Tire affordable enough for their workers?
Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 119 people who took the Breakroom Quiz between August 2025 and August 2026.
92% of people say the health insurance costs are okay
Based on data from 119 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get paid time off at Discount Tire?
Some people get paid time off from work.
47% of people say they don’t get paid time off.
Based on data from 100 people who took the Breakroom Quiz between February 2026 and August 2026.
47% of people say they don’t get paid time off.
Based on data from 100 people who took the Breakroom Quiz between February 2026 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 72 people who took the Breakroom Quiz between February 2026 and August 2026.
- 96% of people with changing schedules find out their shifts one week or less ahead of time.
- 3% of people with changing schedules find out their shifts two weeks ahead of time.
- 1% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 72 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers at Discount Tire worry about hours?
Some people worry about getting enough hours.
49% of people report they worry about getting enough hours.
Based on data from 74 people who took the Breakroom Quiz between February 2026 and August 2026.
49% of people report they worry about getting enough hours.
Based on data from 74 people who took the Breakroom Quiz between February 2026 and August 2026.
Do Discount Tire workers get to choose the shifts they work?
Most people get to choose which shifts they work.
68% report that they have enough control over which shifts they work.
Based on data from 69 people who took the Breakroom Quiz between February 2026 and August 2026.
68% report that they have enough control over which shifts they work.
Based on data from 69 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it for Discount Tire workers to change shifts?
Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 160 people who took the Breakroom Quiz between August 2025 and August 2026.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 160 people who took the Breakroom Quiz between August 2025 and August 2026.
How easy is it to get time off at Discount Tire?
Most people find it easy to get time off.
68% of people report it’s easy to get time off.
Based on data from 80 people who took the Breakroom Quiz between February 2026 and August 2026.
68% of people report it’s easy to get time off.
Based on data from 80 people who took the Breakroom Quiz between February 2026 and August 2026.
Do Discount Tire managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 66 people who took the Breakroom Quiz between February 2026 and August 2026.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 66 people who took the Breakroom Quiz between February 2026 and August 2026.
Do jobs at Discount Tire spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 72 people who took the Breakroom Quiz between February 2026 and August 2026.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 72 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to take sick days at Discount Tire?
Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 92 people who took the Breakroom Quiz between February 2026 and August 2026.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 92 people who took the Breakroom Quiz between February 2026 and August 2026.
Is a Discount Tire job good for students?
Most students say this is a good place to work if you’re studying.
78% of students report this is a good place to work if you’re studying.
Based on data from 143 people who took the Breakroom Quiz between July 2025 and July 2026.
78% of students report this is a good place to work if you’re studying.
Based on data from 143 people who took the Breakroom Quiz between July 2025 and July 2026.
Is working at Discount Tire good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
53% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.
53% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Discount Tire feel treated with respect by their managers?
Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 88 people who took the Breakroom Quiz between February 2026 and August 2026.
74% of people say they’re treated with respect by their managers.
Based on data from 88 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Discount Tire get to take their breaks without interruption?
Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 90 people who took the Breakroom Quiz between February 2026 and August 2026.
76% of people report that they get to take their breaks without interruption.
Based on data from 90 people who took the Breakroom Quiz between February 2026 and August 2026.
Is it stressful to work at Discount Tire?
Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 103 people who took the Breakroom Quiz between February 2026 and August 2026.
78% of people say they often feel stressed at work.
Based on data from 103 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Discount Tire enjoy their jobs?
Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and August 2026.
40% of people report they don’t enjoy their job.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Discount Tire recommend working with their team?
Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 107 people who took the Breakroom Quiz between February 2026 and August 2026.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 107 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get enough training when they start at Discount Tire?
Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 101 people who took the Breakroom Quiz between February 2026 and August 2026.
78% of people report they got enough training when they started working here.
Based on data from 101 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get support to advance at Discount Tire?
Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 108 people who took the Breakroom Quiz between February 2026 and August 2026.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 108 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people think Discount Tire’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
64% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 90 people who took the Breakroom Quiz between February 2026 and August 2026.
64% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 90 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers feel well informed about how Discount Tire is doing?
Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 94 people who took the Breakroom Quiz between February 2026 and August 2026.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 94 people who took the Breakroom Quiz between February 2026 and August 2026.
What other companies are hiring for Financial Analyst jobs?
What are the most popular jobs at Discount Tire?
What are the most popular categories at Discount Tire?
Discount Tire rating
6.1
Based on 1,054 frontline employees who took The Breakroom Quiz
351st of 734 rated retailers
Job description
Sr. Credit Representative
Tire Rack is seeking an experienced Sr. Credit Representative to join our Credit team in South Bend, Indiana. In this role, you will manage a portfolio of wholesale and fleet customer accounts, ensuring timely collections, minimizing credit risk, and supporting the efficient release of customer orders. You will work closely with internal teams and customers to resolve account issues while providing exceptional service and helping protect the financial health of the organization.
This position is ideal for a detail-oriented professional with strong collections experience who thrives in a fast-paced environment, enjoys building customer relationships, and can make sound decisions with confidence and professionalism.
What You'll Do
- Manage a portfolio of wholesale and fleet customer accounts, ensuring timely payment and healthy account status.
- Audit customer accounts to support timely order release and shipment.
- Monitor aged receivables and perform collection activities to maintain payment within established terms.
- Evaluate customer accounts for credit approval, manual holds, and appropriate credit limits.
- Assess and manage credit risk while helping minimize potential financial losses.
- Develop recommendations for credit terms and account management strategies based on account performance.
- Investigate past-due balances, returned payments, including non-sufficient funds transactions, fees, and account discrepancies.
- Handle inbound customer calls through the Automatic Call Distributor system while providing exceptional customer service via telephone, email, fax, and mail.
- Collaborate with Sales, Customer Service, Verification, Accounting, and other departments to resolve account issues and expedite order fulfillment.
- Communicate collection concerns, account resolutions, and potential bad-debt recommendations to management.
- Maintain accurate account documentation and ensure compliance with company policies and procedures.
- Use available credit, communication, documentation, artificial intelligence, and account-management tools to research accounts, organize information, improve efficiency, and support informed decisions.
- Perform other duties as assigned.
What We're Looking For
- Minimum of five years of experience in account management, collections, credit, or a related financial role.
- Strong knowledge of billing processes, credit management, and collection practices.
- Experience using Creditsafe, OneNote, Nuvo, Adobe Acrobat, or similar credit, documentation, artificial intelligence, and account-management systems.
- Intermediate to advanced proficiency with Microsoft Office applications.
- Ability to work with online documents, shared files, and electronic paperless documentation.
- Excellent analytical, critical-thinking, and problem-solving abilities.
- Strong organizational skills with exceptional attention to detail and follow-through.
- Excellent verbal and written communication skills.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Ability to make sound account-management decisions using experience, independent judgment, and detailed account analysis.
- Ability to prioritize multiple responsibilities, meet deadlines, and resolve issues with a strong sense of urgency.
- Strong customer-service skills with the patience and professionalism to manage challenging conversations.
- Ability to perform effectively under pressure in a fast-paced environment.
Education and Experience
- High school diploma or equivalent required.
- Associate or bachelor's degree in Accounting, Finance, Business, or a related field preferred.
- An equivalent combination of education and relevant professional experience will be considered.
Schedule
- Normal workdays are Monday through Friday.
- Typical hours are 10:00 a.m. to 7:00 p.m.
- Additional hours, including occasional Saturdays and Sundays, may be required based on business needs.
Why Tire Rack?
At Tire Rack, our people drive our success. We offer an environment where teamwork, customer service, and continuous improvement are valued every day. As a Sr. Credit Representative, you will play a key role in supporting our customers, protecting the business, and helping ensure a seamless experience from order placement through payment.
If you are an experienced credit and collections professional looking to make an impact with an industry leader, we encourage you to apply.
Apply today and help drive the future of Tire Rack.
What Discount Tire employees say
Pay
Benefits
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About Discount Tire
Sourced by ZipRecruiter
In 1960, Bruce T. Halle founded the first Discount Tire in Ann Arbor, Michigan. Starting with an inventory of only six tires, Halle grew his store by cultivating connections to the community and honoring relationships with customers and employees. Through respect, fairness, and a willingness to always pay it forward, Halle transformed his store into a thriving, responsible business. Today, Discount Tire is America's largest independent tire and wheel retailer. Our 1,100+ locations across 37 states provide a wide range of product choices, affordable pricing, and expert staff. More importantly, all our stores offer the individual customer focus and warm personal touch you'd expect from a neighborhood store. In the spirit of the first Discount Tire store, we maintain commitments to mutual respect and fairness for all through community engagement and responsible growth. Discount Tire continues to prosper because of the vision that lives and thrives in the hearts of our employees, from the store level to the corporate level. Visit one of our stores today and experience the values that make Discount Tire the nation's most trusted tire and wheel retailer. Learn more about our Company, our culture, and our benefits by visiting careers.discounttire.com
Industry
Motor vehicle and motor vehicle parts wholesalers
Company size
10,000+ Employees
Headquarters location
Scottsdale, AZ, US
Year founded
1960