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Delaware North
Delaware North

Delaware North is a hospitality and food service management company.

Breakroom Rating

Breakroom Rating6.2

Based on 159 frontline employees from Delaware North who took The Breakroom Quiz

120 Delaware North Operations Manager Jobs Hiring Near You

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Delaware North Jobs Information

What is it like to work at Delaware North?

Delaware North is a company that values a collaborative and customer-focused culture, prioritizing teamwork and innovation to deliver exceptional experiences.

The company operates in various sectors, including hospitality, parks and resorts, and gaming, with a diverse range of roles and opportunities for career growth and development. Delaware North's work environment is often dynamic and fast-paced, with a focus on providing high-quality services and products to customers.

Working at Delaware North may appeal to individuals who are passionate about delivering exceptional customer experiences, are eager to learn and grow in a dynamic environment, and value a company culture that prioritizes teamwork and innovation.

What makes Delaware North an attractive place to work?

Delaware North is a global leader in hospitality and food service, operating in a wide range of industries including sports, entertainment, and travel. The company offers a dynamic work environment that values innovation, collaboration, and employee development, with opportunities for advancement and professional growth. By joining Delaware North, individuals can contribute to the company's mission of delivering exceptional experiences and making a positive impact in the communities it serves.

Do workers at Delaware North get paid breaks?

Sometimes. Only some people get paid breaks.
55% of people say they don’t get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Delaware North pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 66 people who took the Breakroom Quiz between July 2025 and July 2026.

At Delaware North, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
35% of people say they have to use vacation days when they’re out sick.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

Are part-time workers able to get health insurance from Delaware North?

Most people who work part-time can't get health insurance.
83% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 6 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at Delaware North?

Most people who work part-time don’t get paid time off.
81% of people who work part-time say they don’t get paid time off
Based on data from 16 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Delaware North affordable enough for their workers?

Most people say the health insurance costs are okay.
77% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Delaware North?

Some people get paid time off from work.
36% of people say they don’t get paid time off.
Based on data from 69 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 69% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 52 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Delaware North worry about hours?

Some people worry about getting enough hours.
52% of people report they worry about getting enough hours.
Based on data from 50 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Delaware North workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 46 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Delaware North workers to change shifts?

Some people find it hard to change shifts.
51% of people report that it’s hard to change shifts if they need to.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Delaware North?

Some people find it hard to get time off.
37% of people report it’s hard to get time off.
Based on data from 59 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Delaware North managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 51 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Delaware North spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 51 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Delaware North?

Most people find it easy to take sick days.
68% of people report that it’s easy to take time off if they are sick.
Based on data from 65 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Delaware North job good for students?

Most students say this is a good place to work if you’re studying.
91% of students report this is a good place to work if you’re studying.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Delaware North good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
68% of people who care for a child or other relative report this is a good place to work.
Based on data from 34 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Delaware North feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Delaware North get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 52 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Delaware North?

Some people feel stressed out here.
66% of people say they often feel stressed out at work.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Delaware North enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 59 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Delaware North recommend working with their team?

Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Delaware North?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Delaware North?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 64 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Delaware North’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 62 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Delaware North is doing?

Only some people feel well informed about how the company is doing.
66% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 64 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Delaware North?
What are the most popular categories at Delaware North?
Infographic showing various Operations Manager job openings at Delaware North in the United States as of August 2026, with employment types broken down into 28% Full Time, 47% Part Time, and 25% Temporary. Highlights an 100% Physical job distribution.

Concessions Lead, Nationwide Arena

Delaware North

Columbus, OH • On-site

$20/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 hours ago

Delaware North rating

6.2

Company rating: 6.2 out of 10

Delaware North

Based on 159 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

Caterers average

Based on 2,700 frontline employees who took The Breakroom Quiz

The best things about working at Delaware North

  • 77%

    77% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they have respectful managers

    say they have respectful managers

  • 73%

    73% say they enjoy their job

    say they enjoy their job

Featured by Delaware North, based on 159 Breakroom Quiz responses from their frontline employees

Job description

The opportunity
Delaware North Sportservice is hiring part-time Concessions Leads to join our team at Nationwide Arena in Columbus, Ohio. As Concessions Lead, you will supervise assigned concessions stand(s) and lead team members in delivering excellent guest service.
If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service, apply now.
Pay
$20.00 - $20.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
  • Supervise and coordinate activities of concessions team members on a per shift basis, including training, counseling, and enforcing work procedures and service standards
  • Inspect all stands and portables in assigned area, ensuring all remain clean, sanitized, and safe
  • Analyze and resolve problems with team members, guests, and the operation with the assistance of management as needed
  • Perform opening and closing duties; verify stand inventories before and after each event
  • Assist concessions team members in serving guests as business levels demand

More about you
  • Minimum of one year experience in food service position required; previous experience as a stand attendant or stand manager preferred
  • Previous cash handling or cashier experience required
  • Previous supervisory experience preferred
  • No high school diploma or GED required

Physical requirements
  • Constant standing, walking, bending, reaching, and repetitive motions
  • Ability to lift up to 50 pounds
  • May be exposed to variable temperatures, including extreme hot and cold, depending on the season

Shift details
Evenings
Weekends
Events
Who we are
Delaware North operates concessions, premium dining, and retail at Nationwide Arena since dating back to the year 2000. The 18,500-seat venue is home to the NHL's Columbus Blue Jackets, and hosts concerts and events. We manage concession outlets, including diner-themed stands that offer traditional arena fares such as hot dogs, pretzels, popcorn, and a variety of beers featuring local Ohio breweries.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Working at Delaware North

Perks for frontline workers

From Delaware North, via Breakroom

  • Flexible work schedules for all team members

  • Weekly pay for hourly team members

  • Referral bonuses for eligible roles

  • Training and development for all team members

  • Employee assistance program for eligible team members

  • Health, vision and dental insurance for eligible team members

  • 401(k) with up to 4% company match for eligible team members

  • Paid time off and holidays for eligible team members

  • Performance bonuses for eligible team members

  • Paid parental bonding leave for eligible team members

  • Employee discounts (varies by location) for eligible team members

What to expect from working at Delaware North

From Delaware North

About Delaware North, in their own words

From Delaware North

Delaware North is a global leader in the hospitality and entertainment industry. We annually serve more than a half-billion guests across three continents, including at high-profile sports venues, national parks, restaurants, resorts, and casinos. Building on more than a century of partnerships and a commitment to local communities and sustainability, our vision is to delight guests by creating the world’s best experiences today, while reimagining tomorrow.

Delaware North team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup, to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

Company values

From Delaware North

  • Lean Forward: we are innovative creators who continually reimagine what’s next
  • Come Together: we work collaboratively with each other and believe in the power of partnership
  • Stand Up: we lead by example, own our decisions and take initiative
  • Do Right: we value integrity and always do the right thing, especially when no one is looking
  • Think Guest: the guest experience is at the heart of everything we do

What Delaware North employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Delaware North logo

About Delaware North

Sourced by ZipRecruiter

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Buffalo, NY, US

Social media

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