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Daniels Health
Daniels Health

60 Daniels Health Customer Service Representative Jobs Hiring Near You

Daniels Health

Customer Service Advocate

Richmond, VA

$20.13 - $22.25/hr

Check out more about our Customer Service team here: -center/life-customer-service-representative-daniels-health About Daniels Health We're on a mission to make healthcare safer. Daniels Health ...

Daniels Health

Customer Service Advocate

Salt Lake City, UT · On-site

$20.71 - $22.13/hr

Daniels Health is seeking a Customer Service Advocate to be the trusted voice for our healthcare clients; ensuring every interaction is smooth, solutions-focused, and service-driven. This is a fully ...

Daniels Health

Customer Service Advocate

Sturtevant, WI · On-site

$20 - $21.90/hr

Daniels Health is seeking a Customer Service Advocate to be the trusted voice for our healthcare clients; ensuring every interaction is smooth, solutions-focused, and service-driven. This is a fully ...

Daniels Health

Customer Service Advocate

Salt Lake City, UT · On-site

$20.71 - $22.13/hr

Daniels Health is seeking a Customer Service Advocate to be the trusted voice for our healthcare clients; ensuring every interaction is smooth, solutions-focused, and service-driven. This is a fully ...

Daniels Health

Customer Service Advocate

Richmond, VA · On-site

$20.13 - $22.25/hr

Daniels Health is seeking a Customer Service Advocate to be the trusted voice for our healthcare clients; ensuring every interaction is smooth, solutions-focused, and service-driven. Check out more ...

Daniels Health

Customer Service Advocate

Richmond, VA · On-site

$20.13 - $22.25/hr

Daniels Health is seeking a Customer Service Advocate to be the trusted voice for our healthcare clients; ensuring every interaction is smooth, solutions-focused, and service-driven. Check out more ...

Daniels Health

Customer Service Advocate

Richmond, VA · On-site

$20.13 - $22.25/hr

Daniels Health is seeking a Customer Service Advocate to be the trusted voice for our healthcare clients; ensuring every interaction is smooth, solutions-focused, and service-driven. Check out more ...

Daniels Health

Customer Service Advocate

Sturtevant, WI · On-site

$20 - $21.90/hr

Daniels Health is seeking a Customer Service Advocate to be the trusted voice for our healthcare clients; ensuring every interaction is smooth, solutions-focused, and service-driven. This is a fully ...

Daniels Health

Customer Service Advocate

Richmond, VA

$20.13 - $22.25/hr

Daniels Health is seeking a Customer Service Advocate to be the trusted voice for our healthcare clients; ensuring every interaction is smooth, solutions-focused, and service-driven. Check out more ...

Daniels Health

Customer Service Lead

Salt Lake City, UT · On-site

$59K - $65K/yr

Job Stability - As an essential service to healthcare, Daniels Health is non-seasonal and recession ... As a service to our customers we dispose and treat medical waste on site at our treatment ...

Daniels Health

Customer Service Lead

Salt Lake City, UT · On-site

$59K - $65K/yr

Job Stability - As an essential service to healthcare, Daniels Health is non-seasonal and recession ... As a service to our customers we dispose and treat medical waste on site at our treatment ...

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Daniels Health Jobs Information

What is it like to work at Daniels Health?

Daniels Health is a company that prioritizes a collaborative and supportive work environment, emphasizing teamwork and open communication among its employees.

The company's mission-driven approach focuses on providing innovative solutions for the safe management of clinical waste, with a strong emphasis on customer service and quality assurance. Daniels Health's team structure is designed to foster a culture of continuous learning and improvement, with opportunities for professional growth and development.

Working at Daniels Health may appeal to individuals who are passionate about making a positive impact in the healthcare industry, as the company offers a dynamic and challenging work environment that values innovation, teamwork, and customer satisfaction.

What makes Daniels Health an attractive place to work?

Daniels Health is a leading provider of infection prevention and control solutions, recognized for its expertise and commitment to improving patient care. The company fosters a dynamic work environment that encourages collaboration, innovation, and continuous learning, with a focus on employee growth and development. By joining Daniels Health, individuals can contribute to making a meaningful impact in the healthcare industry, while also advancing their careers through opportunities for professional development and advancement.

Do workers at Daniels Health get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

Does Daniels Health pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2026.

At Daniels Health, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
44% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between October 2025 and August 2026.

Is the health insurance from Daniels Health affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Daniels Health?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between October 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 100% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers at Daniels Health worry about hours?

Some people worry about getting enough hours.
40% of people report they worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do Daniels Health workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to get time off at Daniels Health?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Do Daniels Health managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
50% of people say their manager changes their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.

Do jobs at Daniels Health spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to take sick days at Daniels Health?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Daniels Health feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
42% of people say they’re not treated with respect by their managers.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Daniels Health get to take their breaks without interruption?

Only some people get breaks without interruption.
42% of people report that their breaks get interrupted.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at Daniels Health?

Most people feel stressed here.
75% of people say they often feel stressed at work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Daniels Health enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and August 2026.

Do people at Daniels Health recommend working with their team?

Not many people recommend working with their team.
77% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at Daniels Health?

Most people didn’t get enough training when they started.
77% of people report they didn’t get enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at Daniels Health?

Most people aren’t given support to advance their career here.
In the last year, 78% of people report not being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people think Daniels Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers feel well informed about how Daniels Health is doing?

Only some people feel well informed about how the company is doing.
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Daniels Health?

What are the most popular categories at Daniels Health?

Infographic showing various Customer Service Representative job openings at Daniels Health in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Nights. Highlights an 92% Physical, 6% Hybrid, and 2% Remote job distribution.

Customer Service Advocate

Daniels Health

Richmond, VA

$20.13 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Daniels Health rating

6.3

Company rating: 6.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Make a meaningful impact in healthcare while growing your career. Daniels Health is seeking a Customer Service Advocate to be the trusted voice for our healthcare clients; ensuring every interaction is smooth, solutions-focused, and service-driven.
 
Check out more about our Customer Service team here: https://www.danielshealth.com/knowledge-center/life-customer-service-representative-daniels-health
 
About Daniels Health
We’re on a mission to make healthcare safer. Daniels Health provides reusable medical waste containers designed to reduce needlestick injuries and support sustainability. After use, we professionally clean and sanitize each container for reuse, while responsibly disposing of medical waste at our treatment facilities. Our closed-loop system ensures safety, compliance, and environmental responsibility for our customers.
What You’ll Do:
  • Support all customer service and administrative functions related to hazardous waste logistics, including preparing and closing manifests, creating route books, scheduling with third-party incinerators, and ensuring regulatory compliance
  • Serve as the first point of contact for hospitals and healthcare facilities via phone and email
  • Investigate and resolve customer requests and complaints using Salesforce
  • Coordinate with production and transport teams to ensure timely deliveries
  • Create and distribute manifests, tracking forms, and process documents
  • Support daily routing logistics and inventory coordination
  • Collaborate across departments to manage account changes and generate reports
  • Analyze customer and operational data to identify trends and improve service delivery Continuously seek ways to improve processes and enhance customer experience
Must-Have Qualifications:
  • 2+ years of customer service or administrative experience
  • Proficiency in Microsoft Office; Salesforce experience is a plus
  • Comfortable working with data to support decisions and process improvements
  • Highly organized, adaptable, and able to manage multiple priorities
  • Willingness to work flexible hours, including weekends or holidays as needed (rare)
Nice-to-Have Qualifications:
  • Experience in healthcare, logistics, or service-based industries
  • Proven track record of improving processes or customer satisfaction
  • Familiarity with inventory or routing systems
 
Why You’ll Love Working Here:
  • Industry Leader: Over 20 years of excellence in medical waste management with top-tier NPS and delivery-reliability scores
  • 401K Matching: 50% employer match on up to 6% contribution (up to 3% employer contribution), with match starting Day 1, 5 year vesting schedule
  • Comprehensive Benefits: Medical, Dental, and Vision coverage effective Day 1; paid short-term disability; company-sponsored life insurance; and more
  • Job Stability: As an essential healthcare service provider, we’re recession-proof and non-seasonal
  • Permanent Role: Full-time, Monday - Friday, 8:30 AM- 5 PM
  • Empowering, visionary culture: We think differently, act boldly, and value authenticity, creativity, and trust. Our team thrives on innovation, agility, and purpose-driven work, where every unique talent contributes to meaningful impact in healthcare
The pay range for this position is $20.13 to $22.25 per hour. Actual compensation within this range will depend on factors unique to each candidate, such as prior experience, skill, certifications, and work location. Pay variations by location reflect local conditions and differences in the cost of labor. At Daniels Health, we are committed to supporting our employees’ well-being, work-life balance, and career growth through a comprehensive benefit package. Eligible employees enjoy benefits such as medical, dental, and vision insurance, retirement savings plans with company match contributions, paid vacation and sick time, wellness resources, life insurance, and professional development opportunities.
Ready to Apply?
We’d love to hear from you! Click “Apply” to start your journey with Daniels Health. Our hiring process includes a brief video screen, on-site interview, and a video interview. We’re excited to meet candidates who are passionate about service and eager to grow.
 
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart  conforms to the spirit as well as to the letter of all applicable laws and regulations.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

What Daniels Health employees say

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