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60 Documation Jobs Hiring Near You

Customer Care Rep

San Antonio, TX ยท On-site

$14.50 - $19.50/hr

San Antonio Description DOCUmation is Texas' largest privately held managed services provider, built on a culture of service that puts people first. Headquartered in San Antonio with offices ...

Senior Systems Engineer

San Antonio, TX

$94K - $129K/yr

San Antonio, TX Company Overview DOCUmation is a privately-owned technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through ...

VIA Metropolitan Transit Company Overview DOCUmation is a privately-owned technology solutions company that provides IT, print, and software-managed services to businesses and other organizations ...

Manage the utilization of assets and resources to achieve targeted financial results and create superior value for DOCUmation and our customers. * Analyze customer needs, recognize business ...

Inventory Handler

San Antonio, TX

$14.75 - $18/hr

Deliver internal supplies to related areas within DOCUmation. * Perform other activities that support DOCUmation and our service organization. Experience & Required Skills: * 1-2 yrs.+ inventory ...

Senior Systems Engineer

San Antonio, TX ยท On-site

$94K - $129K/yr

San Antonio, TX Company Overview DOCUmation is a privately-owned technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through ...

San Antonio Description The IT Account Manager position ensures that clients of DOCUmation have a solid technology plan which is aligned with their business strategy. As such, it requires the ability ...

Manage the utilization of assets and resources to achieve targeted financial results and create superior value for DOCUmation and our customers. * Analyze customer needs, recognize business ...

Senior Systems Engineer

San Antonio, TX

$94K - $129K/yr

San Antonio, TX Company Overview DOCUmation is a privately-owned technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through ...

VIA Metro Description DOCUmation is a managed service provider (MSP) that offers technology solutions to businesses across Texas; these services include, but are not limited to, managed print ...

VIA Metro Description DOCUmation is a managed service provider (MSP) that offers technology solutions to businesses across Texas; these services include, but are not limited to, managed print ...

Field Admin Order Processer

San Antonio, TX

$14.50 - $17.25/hr

San Antonio, TX Company Overview DOCUmation is a privately owned technology solutions company that provides IT, print, and software-managed services to businesses and organizations throughout Texas.

Houston Company Overview DOCUmation is a privately-held technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through Texas.

Field Admin Order Processer

San Antonio, TX ยท On-site

$14.50 - $17.25/hr

San Antonio, TX Company Overview DOCUmation is a privately owned technology solutions company that provides IT, print, and software-managed services to businesses and organizations throughout Texas.

Courier

San Antonio, TX

$14 - $17.75/hr

SWBC Description DOCUmation is a leading Managed Service Provider (MSP) delivering innovative business solutions throughout Texas. Our services include Managed Print Services, Managed IT Services and ...

Courier

San Antonio, TX ยท On-site

$14 - $17.75/hr

SWBC Description DOCUmation is a leading Managed Service Provider (MSP) delivering innovative business solutions throughout Texas. Our services include Managed Print Services, Managed IT Services and ...

Houston Company Overview DOCUmation is a privately-held technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through Texas.

Position : Project Engineer Department : MIT Help Desk Reports To : IT Service Delivery Manager Salary grade : DOE FLSA Status : Full Time / Exempt Location : San Antonio Description The IT Project ...

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Infographic showing various job openings at Documation in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Customer Care Rep

Customer Care Rep

DOCUmation

San Antonio, TX โ€ข On-site

$14.50 - $19.50/hr

Full-time

Posted 20 days ago


Job description

Position Announcement

Position: Customer Care Rep
Department: Sales
Reports To: Branch Managerย 
Salary grade: DOE
FLSA Status:ย  Full Time / Exempt/ Salary
Location: San Antonio

Descriptionย 

DOCUmation is Texasโ€™ largest privately held managed services provider, built on a culture of service that puts people first. Headquartered in San Antonio with offices statewide, we support thousands of organizations with IT, cybersecurity, print, process automation, and communications solutionsโ€”driving innovation and business growth across Texas.ย 

Responsibilities

  • Strengthen customer relationships as the โ€œfaceโ€ of the San Antonio office by conducting account reviews and ongoing client interactions alongside Sales Repsย 
  • Serve as point of contact for deliveries and installations, coordinating across Sales, Service, and Delivery teams and keeping customers informed throughout the processย 
  • Compile customer reference letters and coordinate Google/social media reviewsย 
  • Prepare and distribute reports, including service histories, average monthly volumes, and upgrade listsย 
  • Plan internal events for the San Antonio branch, from ordering swag and coordinating with corporate marketing on materials to managing invitations and RSVP listsย 
  • Manage and attend sponsorships and community impact initiatives, including donations, table assignments, and employee involvement at nonprofit and community eventsย 
  • Work with corporate partners at the local level, serving as the point of contact for NBA teams, universities, and other organizations, with responsibilities ranging from ticket coordination to career fair supportย 
  • Participate in weekly sales meetings as neededย 


Experience & Required Skills

  • Industry experience idealย 
  • Experience working in a sales support role preferredย 
  • Strong working knowledge of MS Word, Excel, and E-Automate preferredย 
  • Must be detail-oriented with the ability to multi-task in a fast-paced environment.ย 
  • Professional appearance and demeanor, with the ability to represent DOCUmation positively in client-facing and community settingsย 

Education & Certification

  • High School Diploma or equivalent


Physical Requirements

  • Ability to occasionally stand, stoop, bend, and kneelย 
  • Manual dexterity to use hands and fingers to handle, control computer and telephone keyboardย 
  • Visual acuity to read printed and electronic documentsย 
  • Ability to regularly speak clearly so listeners can understandย 
  • Ability to understand the speech of othersย 
  • Occasionally lift 10-30 pounds


Special Requirements

  • None


Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice to meet the needs of the organization.ย