U.S. Customs and Border Protection
U.S. Customs and Border Protection

120 Customs And Border Protection Jobs Hiring Near You

Ensure compliance with U.S. Customs and Border Protection (CBP) regulations and Partner Government Agency (PGA) requirements. * Coordinate with importers, customs officials, freight forwarders ...

Customs & Border Protection; PGA's (Participating Governmental Agencies i.e. FDA, EPA, DOT, FCC ... through U.S. Customs and PSG's * Classify goods according to the customers SOP's and/or ...

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U.S. Customs and Border Protection Jobs Information

Do workers at U.S. Customs and Border Protection get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and February 2026.

Does U.S. Customs and Border Protection pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and June 2026.

At U.S. Customs and Border Protection, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
85% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between August 2025 and June 2026.

Is the health insurance from U.S. Customs and Border Protection affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at U.S. Customs and Border Protection?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between August 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 36% of people with changing schedules find out their shifts one week or less ahead of time.
  • 27% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 27% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between January 2025 and December 2025.

Do workers at U.S. Customs and Border Protection worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and April 2026.

Do U.S. Customs and Border Protection workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it for U.S. Customs and Border Protection workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to get time off at U.S. Customs and Border Protection?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and April 2026.

Do U.S. Customs and Border Protection managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and April 2026.

Do jobs at U.S. Customs and Border Protection spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to take sick days at U.S. Customs and Border Protection?

Most people find it easy to take sick days.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and June 2026.

Is working at U.S. Customs and Border Protection good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at U.S. Customs and Border Protection feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at U.S. Customs and Border Protection get to take their breaks without interruption?

Most people get breaks without interruption.
95% of people report that they get to take their breaks without interruption.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at U.S. Customs and Border Protection?

Some people feel stressed out here.
50% of people say they often feel stressed out at work.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at U.S. Customs and Border Protection enjoy their jobs?

Most people enjoy their job.
91% of people report they enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at U.S. Customs and Border Protection recommend working with their team?

Most people recommend working with their team.
75% of people report that they would recommend working with their immediate team to a friend.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at U.S. Customs and Border Protection?

Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get support to advance at U.S. Customs and Border Protection?

Most people are given support to advance their career here.
In the last year, 85% of people report being given support to advance their career here.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think U.S. Customs and Border Protection’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
65% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how U.S. Customs and Border Protection is doing?

Most people feel well informed about how the company is doing.
78% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and June 2026.

What are the most popular states for Customs And Border Protection jobs?

Customs Compliance Specialist

John Brooks Company

Mississauga, ON

Full-time

Medical, Dental, Vision, PTO

Re-posted 20 days ago


Job description

This Posting is for an existing vacancy.

WHAT DO WE DO?

We create solutions for the people who keep our world flowing.
For over 80 years, John Brooks Company has been solving fluid handling challenges for customers across Canada by providing a diverse selection of engineered products and innovative system designs-focusing on customized filtration, pump, spray, and valve solutions.

THE ROLE

We are seeking a Customs Compliance Specialist. This role is responsible for managing customs compliance, import/export documentation, and supporting general traffic/logistics activities.

The successful candidate will oversee tariff classification, country-of-origin reviews, post-entry compliance activities, cross-border documentation, and coordination with customs brokers. They will also support traffic operations including shipments, logistics communication, tracking, inventory returns, and related administrative tasks.

This position requires strong attention to detail, regulatory awareness, and excellent coordination skills to ensure smooth, compliant, and timely movement of goods.

DUTIES & RESPONSIBILITIES

Customs Responsibilities

  • Conduct tariff classification and country-of-origin reviews for incoming and outgoing products.
  • Ensure all required CUSMA/USMCA certificates are on file, request missing certificates from suppliers, and submit them to customs brokers.
  • Determine duty impacts due to new tariffs and collaborate with relevant departments to validate accuracy based on material and end use.
  • Create and maintain detailed lists of all John Brooks items for incoming goods and determine foreign tariff codes for outgoing goods.
  • Prepare and review customs documents for exports, ensuring all required paperwork is complete and compliant.
  • Provide duty impact information to Sales for billing and work with Finance to ensure duties appear correctly on customer invoices.
  • Review and confirm invoices payable to brokers based on export documents.
  • Verify GST payable within the CARM portal and conduct spot checks on entries.
  • Crossreference and review over 5,000 import entries annually to determine applied duties and ensure proper classification and compliance.
  • Collaborate with Canadian and U.S. customs brokers to resolve discrepancies and maintain compliance.

Customs Compliance Oversight & PostEntry Management

  • Review and verify import and export entry summaries prepared by customs brokers to ensure compliance with Canada Border Services Agency (CBSA) and U.S. Customs and Border Protection (CBP) regulations.
  • Ensure accuracy of tariff classification, valuation, country of origin, duty rates, and supporting trade documentation.
  • Serve as the primary point of contact with customs brokers, proactively identifying discrepancies and coordinating timely corrections to minimize compliance risk and potential penalties.
  • Prepare, submit, and track postentry corrections, adjustments, and refund applications in collaboration with brokers through the ACE (U.S.) and CARM (Canada) portals.
  • Monitor the status of amendments and refunds, resolve customs or broker inquiries, and ensure successful recovery of duties, taxes, and fees where applicable.
  • Maintain comprehensive compliance records and audit documentation to support internal reviews, customs audits, and continuous improvement initiatives.
  • Stay current on changes to customs regulations and trade compliance requirements, ensuring internal processes align with evolving CBSA and CBP standards.

Inventory Returns & Special Trade Requirements

  • Manage inventory returns, including validating all details required for export documentation (duties, classifications, valuation, and supplier provided certificates).
  • Prepare Steel and Aluminum Import Monitoring worksheets for U.S. Customs for applicable inventory returns.
  • Ensure supplier-provided documentation aligns with U.S. Customs requirements for steel and aluminum products.
  • Apply knowledge of Foreign Shipper's Declaration and Importer's Declaration requirements when preparing export packages for returns or cross border shipments.

Traffic & Logistics Generalist Responsibilities

  • Support daily traffic operations including shipment coordination, tracking, scheduling, and carrier communication.
  • Assist with freight quotes, logistics planning, and identifying costefficient shipping options.
  • Prepare and maintain shipping documentation (commercial invoices, packing lists, bills of lading).
  • Coordinate direct shipments with suppliers, carriers, and internal teams.
  • Maintain accurate system records to ensure timely and efficient order fulfillment.
  • Provide administrative support within the Traffic department.
  • Liaise with internal departments-including Sales, Finance, Operations, and Product Management-on shipment needs, timelines, and documentation.

Requirements

Essential

  • 5+ years of experience in customs coordination, customs compliance, and tariff classification.
  • Strong US Export knowledge of customs regulations, duties, and a strong understanding of US tariff classification.
  • Experience working in the current environment with customs brokers and regulatory agencies.
  • Understanding of the Automated Commercial Environment (ACE) ACE is the United States' centralized digital system for processing imports and exports. U.S. Customs and Border Protection (CBP) and Partner Government Agencies require importers and exporters to use ACE to submit detailed shipment information, enabling CBP to collect tariff revenue, control imports, and enforce regulations. ACE functions as the U.S. Single Window, providing one centralized access point connecting CBP, PGAs, and the trade community.
  • Strong proficiency in Excel and ability to manage large datasets.
  • High attention to detail and strong organizational skills in a fastpaced environment.

Desirable

  • CCS (Certified Customs Specialist) or other customs/trade compliance certification.
  • Knowledge of CARM and international trade agreements (CUSMA/USMCA, etc.).
  • Experience in the machinery or industrial products industry.
  • Experience with logistics, transportation coordination, or general traffic functions

WORK ENVIRONMENT

  • Fastpaced environment in a dynamic and evolving industry.
  • Frequent interaction with internal teams, customers, and external customs brokers.
  • Exposure to multiple demands, deadlines, and high-priority tasks.

Benefits

Canadian founded and owned, John Brooks Company has doubled in size in the last 7 years to over 200 employees across the country. Since 1938, we have worked hard to build & nurture an entrepreneurial environment, where creative thought and initiative are encouraged; this is a place where your ideas matter! If you have a strong work-ethic, passion, and determination, we'll provide the tools you need for success. We will help you grow so that we can continue growing.

WHAT'S IN IT FOR YOU?

  • Competitive remuneration ($72,000 - CA$82,000 per year)
  • Competitive vacation
  • Paid personal day program
  • Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision
  • Company Group RRSP with employer matching
  • Annual health & wellness subsidy

FUN FACTS

  • The average employee tenure is 9 years
  • We enjoy celebrating achievements by means of formal service awards, employee achievement awards, and milestone birthdays
  • We regularly host social events and gatherings to foster togetherness and fun

We use automated tools, including artificial intelligence, to help review applications efficiently. Human decision makers remain responsible for all hiring decisions.

We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate's request.