U.S. Customs and Border Protection
U.S. Customs and Border Protection

60 Customs And Border Protection Jobs Hiring in Washington

Program Manager

Washington, DC · On-site +1

$106K - $138K/yr

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Trade, Trade Transformation Office. In the following locations. Ashburn, VA Chicago, IL ...

next page

Showing results 1-20

U.S. Customs and Border Protection Jobs Information

Do workers at U.S. Customs and Border Protection get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and February 2026.

Does U.S. Customs and Border Protection pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and June 2026.

At U.S. Customs and Border Protection, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
85% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between August 2025 and June 2026.

Is the health insurance from U.S. Customs and Border Protection affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at U.S. Customs and Border Protection?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between August 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 36% of people with changing schedules find out their shifts one week or less ahead of time.
  • 27% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 27% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between January 2025 and December 2025.

Do workers at U.S. Customs and Border Protection worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and April 2026.

Do U.S. Customs and Border Protection workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it for U.S. Customs and Border Protection workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to get time off at U.S. Customs and Border Protection?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and April 2026.

Do U.S. Customs and Border Protection managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and April 2026.

Do jobs at U.S. Customs and Border Protection spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to take sick days at U.S. Customs and Border Protection?

Most people find it easy to take sick days.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and June 2026.

Is working at U.S. Customs and Border Protection good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at U.S. Customs and Border Protection feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at U.S. Customs and Border Protection get to take their breaks without interruption?

Most people get breaks without interruption.
95% of people report that they get to take their breaks without interruption.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at U.S. Customs and Border Protection?

Some people feel stressed here.
50% of people say they often feel stressed at work.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at U.S. Customs and Border Protection enjoy their jobs?

Most people enjoy their job.
91% of people report they enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at U.S. Customs and Border Protection recommend working with their team?

Most people recommend working with their team.
75% of people report that they would recommend working with their immediate team to a friend.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at U.S. Customs and Border Protection?

Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get support to advance at U.S. Customs and Border Protection?

Most people are given support to advance their career here.
In the last year, 85% of people report being given support to advance their career here.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think U.S. Customs and Border Protection’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
65% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how U.S. Customs and Border Protection is doing?

Most people feel well informed about how the company is doing.
78% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and June 2026.

What are popular cities in Washington for Customs And Border Protection jobs?

Program Manager

Customs and Border Protection

Washington, DC • On-site, Remote

$106K - $138K/yr

Full-time

Re-posted 2 days ago


U.S. Customs and Border Protection rating

8.7

Company rating: 8.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

177th of 856 rated public administrative organizations


Job description

Summary
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Trade, Trade Transformation Office. In the following locations.
Ashburn, VA
Chicago, IL
New York, NY
Washington, DC

Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.
Learn more about this agency
Duties
Help
CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about
This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Trade, Trade Transformation Office (TTO), Advanced Trade Analytics Platform (ATAP). Joining Customs & Border Protection (CBP) will allow you to use your expertise as a Program Manager over a critical program segment for which both the scope and effect of the work have CBP-wide impact.
This position starts at a salary of $106,437.00 (GS-13, Step 1) to $138,370.00 (GS-13, Step 10) .
Typical duties may include:
  • Supporting the promotion and use of Advanced Trade Analytics Platform (ATAP) analytic or case management products in an operational environment, including leading technology demonstrations, development projects, and other efforts related the ATAP acquisition program; gathering requirements; formulating project plans; and developing metrics for demonstrating success related to those efforts.
  • Serving as liaison between ATAP and stakeholders to support operationalization of ATAP deliverables.
  • Providing support and collaboration with stakeholder groups across organizational lines to develop and validate project requirements and operational needs based on customer input.
  • Providing clear communication to supervisors regarding ongoing program activities.
  • Providing support in the development of measures that evaluate performance, recommendations for program improvement, and management of resources as corporate assets.

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.
Requirements
Help
Conditions of employment
  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for at least three of the last five years (additional details below)
  • All pre-employment processes will be conducted in English
  • You may be required to pass a background investigation
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
  • As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
  • DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
  • Bargaining Unit: This is a bargaining unit covered position, represented under the National Treasury Employees Unions - NTEU. For local chapter contact information see Chapter Websites - National Treasury Employees Union - NTEU

Qualifications
Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
  • Utilizing Agile development principles to assist in developing project requirements and technical solutions for complex technology initiatives.
  • Collaborating with Federal agencies and customer stakeholders to acquire, validate, and document operational project requirements.
  • Providing technical advice on project management, process improvement, facilitation, and business case development.
  • Analyzing program effectiveness and software system requirements using qualitative and quantitative methods to identify improvements.
  • Supporting program planning, coordination, implementation, and evaluation through project documentation, performance measures, and recommendations.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must:
  • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 09/08/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement.
Education
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Additional information
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

What U.S. Customs and Border Protection employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


U.S. Customs and Border Protection logo

About U.S. Customs and Border Protection

Sourced by ZipRecruiter

U.S. Customs and Border Protection serves and protects America with a workforce of more than 60,000 law enforcement and support professionals. We're united by our mission to guard our borders from threats and illicit activities while facilitating legitimate trade and travel.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

2003