Team Lead, Customer Service
$20 - $23/hr
Cubic offers an opportunity to provide innovative technology for government and commercial ... Covers shifts as outlined by program leadership * Ad hoc Reporting * Manage and support Call Center ...
49 Cubic Program Manager Jobs Hiring Near You
Team Lead, Customer Service
$20 - $23/hr
Cubic offers an opportunity to provide innovative technology for government and commercial ... Covers shifts as outlined by program leadership * Ad hoc Reporting * Manage and support Call Center ...
Cubic Defense Company Details: When you join Cubic, you become part of a company that creates and ... Ability to operate and use specialized software programs. * Inspect items for damage. * Perform ...
Cubic Defense Company Details: When you join Cubic, you become part of a company that creates and ... Ability to operate and use specialized software programs. * Inspect items for damage. * Perform ...
Customer Service Representative
Fort Washington, MD · On-site
$17 - $20/hr
Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company ... This role is responsible for delivering exceptional service, managing transactions, resolving ...
Customer Service Representative
Fort Washington, MD · On-site
$17 - $20/hr
Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company ... This role is responsible for delivering exceptional service, managing transactions, resolving ...
Cubic Defense Company Details: When you join Cubic, you become part of a company that creates and ... Provides technical direction to systems engineering programs, team members and managers. Outlines ...
Cubic Defense Company Details: When you join Cubic, you become part of a company that creates and ... Provides technical direction to systems engineering programs, team members and managers. Outlines ...
Customer Service Trainer
Amherst, NY · On-site
$52K - $113K/yr
Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company ... program rules, contact center software, and Customer Relationship Management (CRM) systems.
Customer Service Trainer
Amherst, NY · On-site
$52K - $113K/yr
Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company ... program rules, contact center software, and Customer Relationship Management (CRM) systems.
Operations Director
Knoxville, TN · On-site
$140K - $261K/yr
In addition, this role leads FORCE (Focused on Reaching Cost Excellence)-a structured program to ... and cost management. ments may change over time and according to business need. Cubic Pay Range ...
Operations Director
Knoxville, TN · On-site
$140K - $261K/yr
In addition, this role leads FORCE (Focused on Reaching Cost Excellence)-a structured program to ... and cost management. ments may change over time and according to business need. Cubic Pay Range ...
Customer Service Representative
Camden, NJ · On-site
$17 - $20/hr
Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company ... This role is responsible for delivering exceptional service, managing transactions, resolving ...
Customer Service Representative
Camden, NJ · On-site
$17 - $20/hr
Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company ... This role is responsible for delivering exceptional service, managing transactions, resolving ...
Customer Service Representative
Tullahoma, TN · On-site
$13.75 - $18.75/hr
Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company ... This role is responsible for delivering exceptional service, managing transactions, resolving ...
Customer Service Representative
Tullahoma, TN · On-site
$13.75 - $18.75/hr
Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company ... This role is responsible for delivering exceptional service, managing transactions, resolving ...
Cubic Defense Company Details: When you join Cubic, you become part of a company that creates and ... Provides technical direction to systems engineering programs, team members and managers. Outlines ...
Cubic Defense Company Details: When you join Cubic, you become part of a company that creates and ... Provides technical direction to systems engineering programs, team members and managers. Outlines ...
Senior Cost & Commercial Pricing Analyst
San Diego, CA · On-site
$88K - $112K/yr
Cubic Defense Company Details: When you join Cubic, you become part of a company that creates and ... Interface with engineering and program estimating and management on complex, development and ...
Senior Cost & Commercial Pricing Analyst
San Diego, CA · On-site
$88K - $112K/yr
Cubic Defense Company Details: When you join Cubic, you become part of a company that creates and ... Interface with engineering and program estimating and management on complex, development and ...
Team Lead, Customer Service
Amherst, NY · On-site
$20 - $23/hr
Cubic offers an opportunity to provide innovative technology for government and commercial ... Covers shifts as outlined by program leadership * Ad hoc Reporting * Manage and support Call Center ...
Team Lead, Customer Service
Amherst, NY · On-site
$20 - $23/hr
Cubic offers an opportunity to provide innovative technology for government and commercial ... Covers shifts as outlined by program leadership * Ad hoc Reporting * Manage and support Call Center ...
Systems Test Engineer
San Diego, CA · On-site
$82K - $102K/yr
Cubic Defense Company Details: When you join Cubic, you become part of a company that creates and ... development programs. The role is hands on and requires a self-motivated approach working ...
Systems Test Engineer
San Diego, CA · On-site
$82K - $102K/yr
Cubic Defense Company Details: When you join Cubic, you become part of a company that creates and ... development programs. The role is hands on and requires a self-motivated approach working ...
Team Lead, Customer Service
Buffalo, NY · On-site
$20 - $23/hr
Covers shifts as outlined by program leadership * Ad hoc Reporting * Manage and support Call Center ... The Cubic pay range for this job level is a general guideline only and not a guarantee of ...
Team Lead, Customer Service
Buffalo, NY · On-site
$20 - $23/hr
Covers shifts as outlined by program leadership * Ad hoc Reporting * Manage and support Call Center ... The Cubic pay range for this job level is a general guideline only and not a guarantee of ...
Customer Service Representative
Fort Washington, PA · On-site
$17 - $20/hr
This role is responsible for delivering exceptional service, managing transactions, resolving ... Provide clear and accurate information regarding products, fare media, programs, and related ...
Customer Service Representative
Fort Washington, PA · On-site
$17 - $20/hr
This role is responsible for delivering exceptional service, managing transactions, resolving ... Provide clear and accurate information regarding products, fare media, programs, and related ...
Customer Service Representative
Tullahoma, TN · On-site
$13.75 - $18.75/hr
This role is responsible for delivering exceptional service, managing transactions, resolving ... Provide clear and accurate information regarding products, fare media, programs, and related ...
Customer Service Representative
Tullahoma, TN · On-site
$13.75 - $18.75/hr
This role is responsible for delivering exceptional service, managing transactions, resolving ... Provide clear and accurate information regarding products, fare media, programs, and related ...
Customer Service Representative
Camden, NJ · On-site
$17 - $20/hr
This role is responsible for delivering exceptional service, managing transactions, resolving ... Provide clear and accurate information regarding products, fare media, programs, and related ...
Customer Service Representative
Camden, NJ · On-site
$17 - $20/hr
This role is responsible for delivering exceptional service, managing transactions, resolving ... Provide clear and accurate information regarding products, fare media, programs, and related ...
Systems Test Engineer
San Diego, CA · On-site
... communication system development programs through both manual and automated testing ... Bug Tracking/Management using JIRA is desired. Company : Cubic Corporation (Cubic) is an ...
Systems Test Engineer
San Diego, CA · On-site
... communication system development programs through both manual and automated testing ... Bug Tracking/Management using JIRA is desired. Company : Cubic Corporation (Cubic) is an ...
Service Delivery Manager - Canada
Burnaby, BC · On-site
Cubic Transportation Systems Company Details: The Service Delivery Manager (SDM) is the single ... This is a senior program-level leadership role responsible for driving delivering reliable ...
Service Delivery Manager - Canada
Burnaby, BC · On-site
Cubic Transportation Systems Company Details: The Service Delivery Manager (SDM) is the single ... This is a senior program-level leadership role responsible for driving delivering reliable ...
Cubic Transportation Systems Company Details: The Service Delivery Manager (SDM) is the single ... This is a senior program-level leadership role responsible for driving delivering reliable ...
Cubic Transportation Systems Company Details: The Service Delivery Manager (SDM) is the single ... This is a senior program-level leadership role responsible for driving delivering reliable ...
Cubic Transportation Systems Company Details: The Service Delivery Manager (SDM) is the single ... This is a senior program-level leadership role responsible for driving delivering reliable ...
Cubic Transportation Systems Company Details: The Service Delivery Manager (SDM) is the single ... This is a senior program-level leadership role responsible for driving delivering reliable ...
Cubic Jobs Information
What is it like to work at Cubic?
Cubic is a technology-driven company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and inclusive work environment.
The company's structure is organized into various business segments, including defense, transportation, and education, allowing employees to work on diverse projects and contribute to the development of cutting-edge solutions. Cubic's work environment is often described as fast-paced and challenging, with opportunities for professional growth and development.
Working at Cubic may appeal to individuals who are passionate about technology and innovation, as the company offers a range of career opportunities in fields such as software development, engineering, and data analytics, with a focus on making a positive impact in various industries.
The company's structure is organized into various business segments, including defense, transportation, and education, allowing employees to work on diverse projects and contribute to the development of cutting-edge solutions. Cubic's work environment is often described as fast-paced and challenging, with opportunities for professional growth and development.
Working at Cubic may appeal to individuals who are passionate about technology and innovation, as the company offers a range of career opportunities in fields such as software development, engineering, and data analytics, with a focus on making a positive impact in various industries.
What other companies are hiring for Program Manager jobs?
What are the most popular jobs at Cubic?
What are the most popular categories at Cubic?
Job description
Business Unit:
Cubic Transportation Systems
Company Details:
Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We're the leading integrator of payment and information technology and services for intelligent travel solutions worldwide, and the leading provider of realistic combat training systems, secure communications and networking and highly specialized support services for military and security forces of the U.S. and allied nations. If you have an entrepreneurial spirit and thrive in an innovative environment, we want to talk to you about your next role at Cubic! We are seeking employees inspired by technology, and motivated by the rewards of hard work, commitment, teamwork, quality, integrity, and respect. We invite you to explore opportunities with Cubic.
Job Details:
Job Summary: Provides professional, knowledgeable, and courteous call support to all cardholders, patrons, and transit operators as well as support to Call Center Representatives. Individuals in this position also provide direction when a Supervisor or is not available. This position typically works under general supervision and direction.
Essential Job Duties and Responsibilities:
The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.
Cubic Pay Range:
$20.00 - $23.00 + benefits.
The Cubic pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
#LI-MD1
Worker Type:
Employee
Cubic Transportation Systems
Company Details:
Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We're the leading integrator of payment and information technology and services for intelligent travel solutions worldwide, and the leading provider of realistic combat training systems, secure communications and networking and highly specialized support services for military and security forces of the U.S. and allied nations. If you have an entrepreneurial spirit and thrive in an innovative environment, we want to talk to you about your next role at Cubic! We are seeking employees inspired by technology, and motivated by the rewards of hard work, commitment, teamwork, quality, integrity, and respect. We invite you to explore opportunities with Cubic.
Job Details:
Job Summary: Provides professional, knowledgeable, and courteous call support to all cardholders, patrons, and transit operators as well as support to Call Center Representatives. Individuals in this position also provide direction when a Supervisor or is not available. This position typically works under general supervision and direction.
Essential Job Duties and Responsibilities:
- Handle escalations from CSRs.
- Handle incoming telephone calls from patrons and Transit Operators.
- Assist CSRs with troubleshooting cardholder inquiries and requests.
- Assist with coaching, training, and mentoring of CSRs.
- Covers shifts as outlined by program leadership
- Ad hoc Reporting
- Manage and support Call Center processes and procedures.
- Manage and adhere to Contractual Service Requirements.
- Ensure 100% accuracy in processing orders.
- High school degree, or equivalent, plus a minimum of four years of call center experience.
- Microsoft Office Professional proficiency is required.
- Experience using metrics to track adherence to key performance indications.
- Strong organization skills with detail orientation.
- Must demonstrate leadership skills.
- Ability to multi-task. Comfortable using multiple systems to process tasks assigned.
- Ability to type 45 wpm.
- Must possess good time management skills. Well-organized with strong follow-up skills.
- Willing to work extended hours.
The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.
Cubic Pay Range:
$20.00 - $23.00 + benefits.
The Cubic pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
#LI-MD1
Worker Type:
Employee