Cubic
Cubic

60 Cubic Customer Service Jobs Hiring Near You

Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company ... Job Summary The Customer Service Representative (CSR) serves as the primary point of contact for ...

Customer Service Representative

Burnaby, BC ยท On-site

CA$17 - CA$20/hr

Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company ... The Customer Service Representative (CSR) serves as the primary point of contact for customers in a ...

Customer Service Trainer

Amherst, NY ยท On-site

$52K - $113K/yr

Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company ... Job Summary: The Customer Service Trainer develops, maintains, and delivers all training and ...

Manufacturing Plannner 2

Ashburn, VA ยท On-site

$87K - $98K/yr

Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses ...

Field Services Technician 1

Norwalk, CA ยท On-site

$20.25 - $27.75/hr

Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses ...

Manufacturing Manager

Ashburn, VA ยท On-site

$105K - $145K/yr

Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses ...

Field Services Technician 1

Norwalk, CA ยท On-site

$23 - $27/hr

Excellent customer service and interpersonal skills. * Skilled in reading and interpreting ... Cubic's commitment is to provide a safe, healthy, and productive environment for both its employees ...

Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses ...

Production Technician 2

Tullahoma, TN ยท On-site

$23 - $26/hr

Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses ...

Contracts Manager

San Diego, CA ยท On-site

$106K - $152K/yr

Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses ...

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Cubic Jobs Information

What is it like to work at Cubic?

Cubic is a technology-driven company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and inclusive work environment.

The company's structure is organized into various business segments, including defense, transportation, and education, allowing employees to work on diverse projects and contribute to the development of cutting-edge solutions. Cubic's work environment is often described as fast-paced and challenging, with opportunities for professional growth and development.

Working at Cubic may appeal to individuals who are passionate about technology and innovation, as the company offers a range of career opportunities in fields such as software development, engineering, and data analytics, with a focus on making a positive impact in various industries.

What makes Cubic an attractive place to work?

Cubic Corporation is a leading provider of technology solutions for transportation, defense, and digital services, with a long history of innovation and commitment to customer satisfaction. The company offers a dynamic work environment that fosters collaboration, creativity, and professional growth, with opportunities to work on cutting-edge projects and contribute to the development of new technologies. By joining Cubic, individuals can leverage their skills and expertise to drive meaningful impact and advance their careers in a stable and supportive organization.

What are the most popular job types at Cubic?

    What are the most popular categories at Cubic?

    Infographic showing various Customer Service job openings at Cubic in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Customer Service Representative

    Cubic

    Burnaby, BC

    CA$18.25 - CA$21/hr

    Full-time

    Posted 15 days ago


    Job description

    Business Unit:Cubic Transportation SystemsCompany Details:When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.
    We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.Job Details:

    Job Summary

    The Customer Service Representative (CSR) serves as the primary point of contact for customers in a call center environment. This roleis responsible fordelivering exceptional service, managing transactions, resolving inquiries, and ensuring adherence to company policies, service standards, and performance metrics.

    Essential Duties and Responsibilities

    • Respond to incoming customer calls promptly and courteously to ensure a positive service experience.

    • Process customer transactions,including payments, refunds, and account updates,with accuracy and professionalism.

    • Accurately document customer interactions, transactions, and relevant data in the system tomaintainhigh data integrity.

    • Address customer questions,troubleshootissues, and escalate complex cases when necessary to ensuretimelyand effective resolution.

    • Provide clear andaccurateinformationregardingproducts, fare media, programs, and related services.

    • Ensure compliance with company policies, regulatory requirements, and internal procedures, including proper recordkeeping.

    • Meet or exceed establishedKPIs, including call handling time, first-call resolution, and transaction accuracy, whilemaintainingsuperior service quality.

    Background and Experience

    • High school diploma or equivalent required.

    • Previouscustomer service experience,preferably in a call center, retail, or high-volume service environment,is strongly preferred.

    • Strong communication,problemsolving, and interpersonal skills with the ability to manage challenging situations professionally.

    • Proficiencyin computer systems and dataentry;experience using CRM or call center platforms is a plus.

    • Availability to work extended hours, weekends, or holidays based on business needs.

    The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.

    Cubic Pay Range:

    $18.25 - $21.00 + benefits.

    The Cubic pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

    #LI-MD1Worker Type:Employee

    We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.