CrowdStrike
CrowdStrike

60 Crowdstrike Jobs Hiring in Georgia

Monitor enterprise systems using CrowdStrike Falcon (EDR) , Splunk (SIEM) , and Tenable (Vulnerability Management) . * Detect, investigate, and respond to threats, focusing on Controlled Unclassified ...

Key Responsibilities Lead onboarding and integration of new SaaS applications into CrowdStrike FClient Shield, ensuring complete and effective coverage. Configure and fine-tune FClient Shield rules ...

Helpdesk System Analyst

Atlanta, GA · On-site

$19.75 - $27/hr

Support security and authentication tools such as OKTA and Crowdstrike. * Maintain knowledge of AWS and SharePoint systems to assist users as needed. * Deliver exceptional customer service to end ...

Operate and maintain security tools (e.g., SIEM, IDS/IPS, DLP, CrowdStrike, Tenable). * Monitor, detect, and respond to cybersecurity threats in real-time. * Configure and manage endpoint protection ...

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Help Desk System Analyst - [OKTA, Crowdstrike] - Atlanta, GA

Strategic Technology Institute Inc

Atlanta, GA • On-site

$19.75 - $27/hr

Other

Posted 3 days ago

New


Job description

Job Responsibilities:
  • Respond to and resolve technical support tickets related to Windows 11, Active Directory, Microsoft O365, network connectivity, VPN, and RDP.
  • Assist users with password resets, PST file management, and Exchange Admin tasks.
  • Provide hands-on and remote support for hardware, software, and IP phone systems (e.g., Microsoft Teams).
  • Use ticket tracking systems to document, prioritize, and track user issues effectively.
  • Troubleshoot advanced issues using tools like PowerShell for scripting and problem resolution.
  • Support security and authentication tools such as OKTA and Crowdstrike.
  • Maintain knowledge of AWS and SharePoint systems to assist users as needed.
  • Deliver exceptional customer service to end-users via phone, email, and face-to-face interactions.
  • Collaborate with IT teams to ensure smooth operation of company-wide systems.

Preferred Qualifications:
  • 3+ years of experience in a technical support or help desk role.
  • Strong understanding of Windows 11, Active Directory, and Microsoft O365.
  • Experience troubleshooting network connectivity, VPNs, and IP phone systems.
  • Familiarity with security tools (OKTA, Crowdstrike) and cloud environments (AWS).
  • Proficiency with ticket tracking systems and remote support tools.
  • Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are highly desirable.
  • Excellent communication and interpersonal skills to interact with users of varying technical expertise.
  • Strong organizational skills and attention to detail in documenting issues and resolutions.