Crane AI
Crane AI

60 Crane Customer Service Representative Jobs Hiring Near You

Inside Sales Engineer

Germantown, MD

$60K - $76K/yr

We are seeking a detail-oriented Technical Inside Sales Representative to support customer service ... Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive ...

## Casual Field Service Engineer AOVApplyremote type: Onsitelocations: Kennesaw, Georgiatime type ... Perform all duties safely and work in accordance with customer or CRANE procedures Perform AOV or ...

Contracts Manager

The Woodlands, TX · On-site

$123K - $160K/yr

Represent Crane for finalizing and negotiating terms and conditions of contracts with Customers, Suppliers, Distributors, and Sales Representatives. * Prepare contracts for internal review and ...

Represent Crane for finalizing and negotiating terms and conditions of contracts with Customers, Suppliers, Distributors, and Sales Representatives. * Prepare contracts for internal review and ...

Crane Aerospace and Electronics has an exciting opportunity for a Field Service Engineer II at our ... ensuring customer satisfaction. This role involves participating in engineering design reviews ...

Contracts Manager

The Woodlands, TX · On-site

$123 - $160/hr

Represent Crane for finalizing and negotiating terms and conditions of contracts with Customers, Suppliers, Distributors, and Sales Representatives.* Prepare contracts for internal review and ...

Represent Crane for finalizing and negotiating terms and conditions of contracts with Customers, Suppliers, Distributors, and Sales Representatives. * Prepare contracts for internal review and ...

Project Engineer

Jurupa Valley, CA · Hybrid

$81K - $110K/yr

Customer service mindset - Actively support customer needs and expectations. Technology & Software ... About Crane Crane Co. is a diversified manufacturer of highly engineered industrial products.

Project Engineer

Jurupa Valley, CA · On-site

$81.10 - $110/hr

Customer service mindset** -- Actively support customer needs and expectations.**Technology ... About Crane**Crane Co. is a diversified manufacturer of highly engineered industrial products.

Project Engineer

Jurupa Valley, CA · On-site

$81K - $110K/yr

Customer service mindset - Actively support customer needs and expectations. Technology & Software ... About Crane Crane Co. is a diversified manufacturer of highly engineered industrial products.

Showing results 21-40

$60K - $76K/yr

Full-time

Re-posted 6 days ago


Key responsibilities

  • Answer and manage incoming customer service calls, screen inquiries, and direct them to appropriate internal teams.

  • Prepare, revise, and convert customer quotations into orders using QuoteWerks, and enter customer orders into Sage 50 ensuring accuracy.

  • Maintain accurate customer, pricing, and order data in company systems and support order processing and customer issue resolution.


Job description

optek-Danulat is a business within the Fluid Handling Business Segment of Crane Co, a US multi-national which specializes in highly engineered products in niche markets. optek-Danulat designs, manufactures, markets and distributes a range of specialized instrumentation for a wide range of applications in a number of industries including the food and beverage, oil & gas, refinery, chemical, biopharmaceutical, and energy industries.

We are seeking a detail-oriented Technical Inside Sales Representative to support customer service, quotation, and order entry activities during a period of operational integration. This role is critical to ensuring accurate order processing, strong customer communication, and alignment with internal processes and controls.

Responsibilities (includes, but is not limited to):

  • Answer and manage incoming calls on the main customer service line, screen inquiries, and direct to appropriate internal teams
  • Serve as a primary point of contact for customer inquiries, ensuring timely and professional responses. Prepare and revise customer quotations based on inputs from Sales, established pricing rules, and product knowledge
  • Convert approved quotations into orders using QuoteWerks
  • Enter and process customer orders in Sage 50, ensuring accuracy and completeness
  • Route completed orders to order processing or back to Sales when purchase order revisions are required
  • Prepare and revise customer quotations based on inputs from Sales, established pricing rules, and product knowledge
  • Convert approved quotations into orders using QuoteWerks
  • Enter and process customer orders in Sage 50, ensuring accuracy and completeness
  • Route completed orders to order processing or back to Sales when purchase order revisions are required
  • Ensure all customer, pricing, and order data is accurately recorded and maintained in company systems (QuoteWerks, Sage 50)
  • Maintain proper documentation to support transactions and ensure audit readiness
  • Provide backup support to production and order processing teams as needed

Collaborate with Sales, Operations, and Finance to resolve order or customer-related issues

Essential Qualifications / Experience:

  • Bachelor's degree in Engineering or similar Technical degree required. Ideal candidate has a career interest in Outside Technical Sales.
  • Experience in customer service, order management, or inside sales support preferred
  • Strong attention to detail with a focus on data accuracy experience with ERPs preferred
  • Excellent communication and organizational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Experience in a manufacturing or industrial environment preferred

Exposure to structured processes or controlled environments (SOX awareness is a plus) preferred

This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.


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About Crane AI

Sourced by ZipRecruiter

Industry

Software development

Company size

11 - 50 Employees

Headquarters location

New York, NY, US

Year founded

2017