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11 Cortica Customer Service Representative Jobs Hiring Near You

Cortica

Behavior Therapist

Concord, CA · On-site

$23.99 - $31/hr

Serves as a representative of the Cortica Applied Behavior Analysis (ABA) program, demonstrating ... You ideally possess a bachelor's degree in a human service (or related) field; candidates with ...

Cortica

Behavioral Interventionist

West Springfield, MA · On-site

$20.87 - $28/hr

Serves as a representative of the Cortica Applied Behavior Analysis (ABA) program, demonstrating ... You ideally possess a bachelor's degree in a human service (or related) field; candidates with ...

Cortica

Behavior Technician (Paid Training)

Santa Ana, CA · On-site

$21.18 - $28.42/hr

In this role, you will provide direct behavior therapy services to individuals with autism and work ... Serves as a representative of the Cortica Applied Behavior Analysis (ABA) program, demonstrating ...

Cortica

Behavioral Interventionist

West Springfield, MA

$20.87 - $28/hr

Serves as a representative of the Cortica Applied Behavior Analysis (ABA) program, demonstrating ... You ideally possess a bachelor's degree in a human service (or related) field; candidates with ...

Cortica

Afterschool Behavior Technician

Santa Ana, CA · On-site

$21.18 - $28.42/hr

In this role, you will provide direct behavior therapy services to individuals with autism and work ... Serves as a representative of the Cortica Applied Behavior Analysis (ABA) program, demonstrating ...

Cortica

Behavior Technician (Paid Training)

Santa Ana, CA · On-site

$21.18 - $28.42/hr

In this role, you will provide direct behavior therapy services to individuals with autism and work ... Serves as a representative of the Cortica Applied Behavior Analysis (ABA) program, demonstrating ...

Cortica

Behavior Technician

Concord, CA · On-site

$23.99 - $32.19/hr

Implement Cortica's Whole Child Approach according to treatment plans and strategies provided and ... Customer Service - Maintains professional demeanor when dealing with difficult or emotional ...

Cortica

Behavior Technician (Paid Training)

San Rafael, CA · On-site

$24.88 - $33.37/hr

Implement Cortica's Whole Child Approach according to treatment plans and strategies provided and ... Customer Service - Maintains professional demeanor when dealing with difficult or emotional ...

Cortica

Play-based ABA Therapist

Trumbull, CT · On-site

$20.41 - $27.39/hr

Implement Cortica's Whole Child Approach according to treatment plans and strategies provided and ... Customer Service - Maintains professional demeanor when dealing with difficult or emotional ...

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Cortica Jobs Information

Do workers at Cortica get paid breaks?

No. Most people don’t get paid breaks.
71% of people say they don’t get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and April 2026.

Does Cortica pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
54% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and April 2026.

At Cortica, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
58% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between July 2025 and April 2026.

Do part-time workers get paid time off at Cortica?

Only some people who work part-time get paid time off.
44% of people who work part-time say they don’t get paid time off
Based on data from 9 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Cortica affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Cortica?

Most people get paid time off work.
79% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 88% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.

Do workers at Cortica worry about hours?

Some people worry about getting enough hours.
45% of people report they worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Cortica workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it for Cortica workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at Cortica?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 20 people who took the Breakroom Quiz between February 2025 and April 2026.

Do Cortica managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
68% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at Cortica spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
50% of people report that their job takes up time that they don’t get paid for.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to take sick days at Cortica?

Most people find it easy to take sick days.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and April 2026.

Is a Cortica job good for students?

Most students say this is a good place to work if you’re studying.
67% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and February 2026.

Is working at Cortica good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and December 2025.

Do people at Cortica feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Cortica get to take their breaks without interruption?

Most people get breaks without interruption.
94% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and April 2026.

Is it stressful to work at Cortica?

Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Cortica enjoy their jobs?

Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 23 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Cortica recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at Cortica?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at Cortica?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think Cortica’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how Cortica is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between February 2025 and April 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Cortica?

What are the most popular categories at Cortica?

Infographic showing various Customer Service Representative job openings at Cortica in the United States as of August 2026, with employment types broken down into 36% Full Time, and 64% Part Time. Highlights an 89% Physical, 8% Hybrid, and 3% Remote job distribution.

Behavior Therapist

Cortica

Concord, CA • On-site

$23.99 - $31/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Cortica rating

6.8

Company rating: 6.8 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

493rd of 887 rated healthcare providers

Job description

Cortica is looking for a Behavior Interventionist to join its growing team! 
 
In this role, you will provide direct behavior therapy services to individuals with autism and work as part of a multidisciplinary treatment team. This role presents an exciting opportunity to join an innovative, growing healthcare company.
 
We are a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. Our mission is to design and deliver life-changing care – one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission. 
 
Our culture and values guide how we work and treat one another. Cortica celebrates diversity and fosters an inclusive environment, seeking ideas and opinions from everyone on the team. We safeguard equal rights and respect for all individuals, regardless of race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry, veteran status, or other applicable, legally protected characteristics. All Cortica employment decisions are made based on an individual’s qualifications and ability to successfully perform the job responsibilities. 
 
What will you do? 
  • Attend Cortica’s orientation and complete Cortica’s Board Certified Autism Technician (BCAT) training 
  • Provide direct implementation of behavior-analytic services to children with autism spectrum disorder and other neurodevelopmental differences in both 1:1 and group settings 
  • Implement positive behavior strategies as developed and analyzed with the Board-Certified Behavior Analyst (BCBA) 
  • Implement strategies with children including antecedent and consequence (reinforcement) strategies, based on developed treatment plans and strategies with their BCBA 
  • Work in the home, community, school, clinic or other designated settings with children and their families providing direct behavior-analytic care as determined in the child’s assessment and treatment plan 
  • Fulfill all documentation requirements including the use of data collection of strategies and goals, completion of session notes during the session 
  • Assist with individualized assessment procedures through preference assessments and data collection 
  • Work with families and supervisor to establish an environment supportive of treatment and education across all settings of care 
  • Follow Cortica crisis and emergency procedures, including de-escalation strategies, first aid strategies, mandated reporting 
  • Serves as a representative of the Cortica Applied Behavior Analysis (ABA) program, demonstrating professionalism with all families and colleagues in written and spoken communication as well as professional dress and demeanor 
  • In this role you are occasionally required to stand, walk, sit, climb, balance, kneel, crouch, or crawl; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions 
  • Team members must occasionally lift and/or move up to 40 pounds 
 
We’d love to hear from you if:
  • You have experience working with children, preferably children with autism. 
  • You ideally possess a bachelor’s degree in a human service (or related) field; candidates with relevant work experience in lieu of bachelor’s degree will be considered; students enrolled in undergraduate studies will also be considered. 
  • You are currently a Registered Behavioral Technician (RBT) or Board-Certified Autism Technician (BCAT) or are willing to obtain the BCAT credential via Cortica’s training program within the first 45 days.
  • You are available to work some days, late afternoons, and evenings. 
  • You possess a valid California Driver’s license and reliable transportation. 
  • You are skilled at using software and systems including electronic medical record systems and Microsoft Office products. 
  • You preferably have knowledge of HIPAA regulations to safeguard patient information. 
 
Your Compensation & Benefits:
Cortica cares deeply about the well-being of each member of our team, and we have created a passionate, caring, and growth-minded culture that helps teammates to thrive! We offer referral bonuses and a wide range of benefits for full-time teammates, including medical, dental, and vision insurance, a 401(k) plan with company matching and rapid vesting, paid holidays and wellness days, life insurance, disability insurance options, tuition reimbursements for professional development and continuing education, and referral bonuses. We value our teammates and the experience they bring to their roles, and are proud to provide a compensation and benefits package designed to enhance all aspects of our teammates' lives.
Your base direct pay range for this opening is $23.99 to $31.00. According to your relevant experience, education level, and location, you will receive compensation that fits appropriately within the range. For certain designated clients based in San Francisco, you are eligible to receive a pay differential to your direct rate. The indirect pay for this role is $19.36 per hour.

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