CUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service.
64 Container Store Customer Service Representative Jobs Hiring Near You
CUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service.
CUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service.
CUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service.
CUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service.
CUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service.
CUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service.
CUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service.
Container Store Jobs Information
What is it like to work at Container Store?
The Container Store operates in a culture that emphasizes customer satisfaction, employee empowerment, and a passion for organization and design. As a retailer specializing in storage and organization solutions, the company's team structure is organized around departments such as sales, customer service, and operations, with a focus on providing expert advice and support to customers. Working at The Container Store may appeal to individuals who value a dynamic work environment, opportunities for professional growth, and the chance to make a positive impact on customers' lives through expert advice and product solutions.
What makes Container Store an attractive place to work?
The Container Store is a specialty retailer known for its unique business model and commitment to customer service, operating over 100 stores across the United States. The company prioritizes a collaborative and innovative work environment, offering employees opportunities to develop their skills and contribute to the growth of a successful organization. By joining The Container Store, individuals can pursue a career in a dynamic retail environment that values employee development and community involvement.
Do workers at The Container Store get paid breaks?
Sometimes. Only some people get paid breaks.
58% of people say they don’t get paid breaks.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.
58% of people say they don’t get paid breaks.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.
Does The Container Store pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
43% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and April 2026.
43% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and April 2026.
At The Container Store, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
73% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and May 2026.
73% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and May 2026.
Do part-time workers get paid time off at The Container Store?
Most people who work part-time get paid time off.
80% of people who work part-time say they get paid time off
Based on data from 5 people who took the Breakroom Quiz between June 2025 and December 2025.
80% of people who work part-time say they get paid time off
Based on data from 5 people who took the Breakroom Quiz between June 2025 and December 2025.
Is the health insurance from The Container Store affordable enough for their workers?
Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and May 2026.
81% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and May 2026.
Do people get paid time off at The Container Store?
Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and May 2026.
93% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and April 2026.
- 25% of people with changing schedules find out their shifts one week or less ahead of time.
- 46% of people with changing schedules find out their shifts two weeks ahead of time.
- 29% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and April 2026.
Do workers at The Container Store worry about hours?
Some people worry about getting enough hours.
52% of people report they worry about getting enough hours.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.
52% of people report they worry about getting enough hours.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.
Do The Container Store workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and January 2026.
50% report that they don’t have enough control over which shifts they work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and January 2026.
How easy is it for The Container Store workers to change shifts?
Some people find it hard to change shifts.
37% of people report that it’s hard to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.
37% of people report that it’s hard to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.
How easy is it to get time off at The Container Store?
Some people find it hard to get time off.
35% of people report it’s hard to get time off.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and May 2026.
35% of people report it’s hard to get time off.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and May 2026.
Do The Container Store managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
68% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and April 2026.
68% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and April 2026.
Do jobs at The Container Store spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.
How easy is it to take sick days at The Container Store?
Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and May 2026.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and May 2026.
Is a The Container Store job good for students?
Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and December 2025.
80% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and December 2025.
Is working at The Container Store good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and April 2026.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people at The Container Store feel treated with respect by their managers?
Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and May 2026.
85% of people say they’re treated with respect by their managers.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at The Container Store get to take their breaks without interruption?
Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and May 2026.
79% of people report that they get to take their breaks without interruption.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and May 2026.
Is it stressful to work at The Container Store?
Most people feel stressed out here.
72% of people say they often feel stressed out at work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.
72% of people say they often feel stressed out at work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at The Container Store enjoy their jobs?
Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.
50% of people report they don’t enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at The Container Store recommend working with their team?
Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and May 2026.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get enough training when they start at The Container Store?
Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and May 2026.
74% of people report they got enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get support to advance at The Container Store?
Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people think The Container Store’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.
Do workers feel well informed about how The Container Store is doing?
Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and May 2026.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Container Store?
What are the most popular categories at Container Store?
$14/hr
Full-time
Re-posted 9 days ago
BellStores rating
5.7
Based on 21 frontline employees who took The Breakroom Quiz
Job description
CUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE
As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service.
Major Job Activities
Qualifications
• Outgoing, able to work pleasantly with the public
• Ability to work shifts, holidays, and weekends.
• Honest and dependable
• Reliable transportation and phone communication
Physical Requirements
• Standing - 90 %
• Lifting up to 40# - for stocking shelves, coolers, back room - daily
• Reaching - daily (above head - cigarette racks, storage shelves, etc.)
• Bending - daily (down and side to side)
• Pushing - brooms, mops, dolly on wheels - daily
• Pulling - cart daily
As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service.
Major Job Activities
- Provide exceptional, fast, efficient, and friendly service.
- Handle money and complete transactions.
- Stock merchandise on sales floor and in coolers.
- Work with other store employees as a member of the BellStore Team.
- Maintain clean facilities and work environment
- Other duties as assigned by Store Management
- Standing 90 %
- Lifting up to 40# - for stocking shelves, coolers, back room - daily
- Reaching daily (above head cigarette racks, storage shelves, etc.)
- Bending daily (down and side to side)
- Pushing brooms, mops, dolly on wheels daily
- Pulling cart daily
Qualifications
• Outgoing, able to work pleasantly with the public
• Ability to work shifts, holidays, and weekends.
• Honest and dependable
• Reliable transportation and phone communication
Physical Requirements
• Standing - 90 %
• Lifting up to 40# - for stocking shelves, coolers, back room - daily
• Reaching - daily (above head - cigarette racks, storage shelves, etc.)
• Bending - daily (down and side to side)
• Pushing - brooms, mops, dolly on wheels - daily
• Pulling - cart daily
What BellStores employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About BellStores
Sourced by ZipRecruiter
Industry
Retail and retail
Company size
1,001 - 5,000 Employees
Headquarters location
Massillon, OH, US