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ConnectiveRx
ConnectiveRx

60 Connectiverx Customer Service Representative Jobs Hiring Near You

ConnectiveRx

Patient Support Specialist

Whippany, NJ · On-site

$15.26 - $21.50/hr

We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with one vision. Each perspective and experience makes ConnectiveRx ...

ConnectiveRx

Patient Support Specialist

Pittsburgh, PA · On-site

$15.26 - $19/hr

We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with one vision. Each perspective and experience makes ConnectiveRx ...

ConnectiveRx

HR Generalist

Pittsburgh, PA · On-site

We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with one vision. Each perspective and experience makes ConnectiveRx ...

ConnectiveRx

HR Generalist

Pittsburgh, PA · On-site

We bring together diverse voices--engineers, pharmacists, customer service veterans, developers, program strategists and more--all with one vision. Each perspective and experience makes ConnectiveRx ...

ConnectiveRx

HR Generalist

Pittsburgh, PA · On-site

$47K - $69K/yr

We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with one vision. Each perspective and experience makes ConnectiveRx ...

ConnectiveRx

Director, AI Product Management

Whippany, NJ · On-site

$235K - $246K/yr

We bring together diverse voices--engineers, pharmacists, customer service veterans, developers, program strategists and more--all with one vision. Each perspective and experience makes ConnectiveRx ...

ConnectiveRx

Case Manager

Pittsburgh, PA · On-site

$18.50 - $23.75/hr

We bring together diverse voices--engineers, pharmacists, customer service veterans, developers ... Each perspective and experience makes ConnectiveRx better than the sum of its parts. Join our ...

ConnectiveRx

Analyst, Operations QA

Whippany, NJ · On-site

We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with one vision. Each perspective and experience makes ConnectiveRx ...

ConnectiveRx

Analyst, Operations QA

Pittsburgh, PA · On-site

We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with one vision. Each perspective and experience makes ConnectiveRx ...

ConnectiveRx

Case Manager

Pittsburgh, PA · On-site

$18.50 - $23.75/hr

We bring together diverse voices-engineers, pharmacists, customer service veterans, developers ... Each perspective and experience makes ConnectiveRx better than the sum of its parts. Join our ...

ConnectiveRx

NJ · On-site

$55 - $78/hr

We bring together diverse voices--engineers, pharmacists, customer service veterans, developers, program strategists and more--all with one vision. Each perspective and experience makes ConnectiveRx ...

New

ConnectiveRx

Case Manager

Pittsburgh, PA · On-site

$41K - $60K/yr

We bring together diverse voices-engineers, pharmacists, customer service veterans, developers ... Each perspective and experience makes ConnectiveRx better than the sum of its parts. Join our ...

ConnectiveRx

Pharmacist

Pittsburgh, PA · On-site

$53.75 - $64.50/hr

We bring together diverse voices--engineers, pharmacists, customer service veterans, developers, program strategists and more--all with one vision. Each perspective and experience makes ConnectiveRx ...

ConnectiveRx

Supervisor, Patient Support

Pittsburgh, PA · On-site

$47K - $69K/yr

We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with one vision. Each perspective and experience makes ConnectiveRx ...

ConnectiveRx

NJ · On-site

$48 - $78/hr

We bring together diverse voices--engineers, pharmacists, customer service veterans, developers, program strategists and more--all with one vision. Each perspective and experience makes ConnectiveRx ...

New

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ConnectiveRx Jobs Information

Do workers at ConnectiveRx get paid breaks?

Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and August 2026.

Does ConnectiveRx pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and August 2026.

At ConnectiveRx, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from ConnectiveRx affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at ConnectiveRx?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and August 2026.

Do workers at ConnectiveRx worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and September 2025.

Do ConnectiveRx workers get to choose the shifts they work?

Most people get to choose which shifts they work.
70% report that they have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to get time off at ConnectiveRx?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.

Do ConnectiveRx managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and September 2025.

Do jobs at ConnectiveRx spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to take sick days at ConnectiveRx?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and August 2026.

Is working at ConnectiveRx good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people at ConnectiveRx feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at ConnectiveRx get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at ConnectiveRx?

Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at ConnectiveRx enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at ConnectiveRx recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at ConnectiveRx?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at ConnectiveRx?

Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people think ConnectiveRx’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how ConnectiveRx is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Connectiverx?

What are the most popular categories at Connectiverx?

Infographic showing various Customer Service Representative job openings at Connectiverx in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% Physical, and 20% Remote job distribution.

Patient Support Specialist

ConnectiveRx

Whippany, NJ • On-site

$15.26 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

ConnectiveRx rating

7.3

Company rating: 7.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

170th of 247 rated software companies

Job description

Overview
Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path-allowing patients to build trusting relationships with their medication brands.
We're not only committed to taking the pain out of the prescription process, but we're also devoted to bringing the brightest minds together under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts.
The Patient Support Specialist, under the direction of the Supervisor, is responsible for providing patient health care services enabling access to care for prescription medications. This individual will be interacting directly with patients, physicians, and/or pharmacies related to providing access to care on behalf of our client's copay assistance programs. This individual is part of a highly concierge 'white glove' service team that will manage the patient experience from start to finish by providing program information, eligibility, reimbursement support, and general assurances and ease of use in supporting our client's copay assistance programs. This position requires someone with extreme customer empathy soft skills, experienced in patient care / health care case management engagement.
Responsibilities
What You will Do:
  • Responds to inbound phone calls and claims (as well as outbound calls) to/from patients, physicians, and pharmacies, services their access to care and reimbursement needs and responds. Focus on patient empathy and the consumer experience with the goal to assure our patients on ease of use of program goals and ultimately driving access to care and medication adherence. Based on volume, may also process claims and/or may answer phones.
  • Refers requests for escalation as needed and engages other internal areas such as Program Management, IT and other Contact Center teams to resolve issues.
  • Performs other assignments as needed.

Qualifications
What We Need From You:
  • Call Center operating metrics and performance management experience (a plus)
  • Knowledge of pharmacy benefits, health care insurance, and/or medical billing (a plus)
  • Will be trained to support programs, clients and/or job functions as appropriate.
  • Some experience with any Third-Party system (SelectRx, Pro-Care, FSV) (a plus)
  • Experience with Call Center software (Five9, In-Contact, or similar) (a plus)
  • Fluent in English/Spanish (a plus).
  • High School or GED required
  • 1+ years in a health care or case management experience in a high-volume contact center environment or similar environment preferred.
  • Experience working in pharmacy benefits, health care insurance, and/or medical billing (preferred)
  • Communication skills: ability to convey information in easy-to-understand language. Actively listens; Uses writing effectively to create documents, Uses correct spelling, grammar, and punctuation.
  • Customer Focus; high level of empathy and emotional intelligence; Focuses on opportunity to service patients with a high level of empathy
  • Adaptability: Adapts to a variety of situations easily and effectively navigates situations
  • Problem Solve; Thinks critically, and problem-solves issues to resolution.

Why work with us?
  • Immerse yourself in an excellent company culture with fun events and volunteer opportunities.
  • Enjoy competitive benefits, including medical, dental, vision, and more.
  • Please take advantage of our 401k package with a dollar-for-dollar match-up.
  • Generous PTO and paid holiday days are offered.
  • Embrace opportunities for professional and personal growth in our team-oriented atmosphere.

Compensation & Benefits: Compensation for this role varies based on factors such as location, relevant skills, experience, and capabilities.
Employees at ConnectiveRx can enroll in comprehensive benefit plans, including medical, dental, vision, life, and disability insurance. The company retains the right to update or modify health, welfare, and other fringe benefit policies. Employees may also participate in the company's 401(k) plan.
Time-Off & Holidays: ConnectiveRx provides paid time off (PTO) to non-exempt employees for vacations and personal leave. For sick leave, eligible non-exempt employees receive Sick Time Off (STO) in accordance with company policy. PTO and STO are prorated during the first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with floating holidays prorated in the first year.
The company is committed to maintaining competitive benefits and reserves the right to adjust employee offerings, including PTO, STO, and holiday policies, in compliance with applicable laws and regulations.
#on-site
Posted Salary Range
USD $15.26 - USD $21.50 /Hr.

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