Conexess
Conexess

60 Conexess Group Jobs Hiring Near You

Title: Salesforce Support Specialist Location: 100% Remote **Must be within 70 miles of Southwest Missouri; Dallas/Fort Worth, TX; or Charlotte, NC** Description & Requirements We deliver technology ...

Compliance Analyst As a CLE Compliance Analyst II, you will play a key role within the Risk Management Compliance team, supporting attorneys and Firm leadership in managing Continuing Legal Education ...

We are seeking candidates with broad IT operations leadership experience, combining handson infrastructure management, network engineering, security, and project delivery across multisite and ...

Mainframe CICS Engineer - 100% Remote

Allen, TX · Remote

$45.50 - $58.50/hr

We are looking for a detail-oriented CICS Mainframe Engineer to oversee the installation, maintenance, and support of our IBM mainframe systems, specifically focusing on CICS (Customer Information ...

Location: Remote Rate: Open for Discussion LOA: 6+ Months Start: June/July Responsibilities: · Design and architect scalable VIM/OpenText solutions tailored to business needs. · Lead the ...

Staff Accountant - Remote

Austin, TX · Remote

$54K - $71K/yr

Staff Accountant - Part-Time (100% Remote) WHAT YOU'LL DO Support Day-to-Day Accounting Operations Support the Finance team with day-to-day accounting activities during a period of intermittent leave ...

Showing results 41-60

IAM (Sailpoint) Engineer (REMOTE)

Conexess

Livonia, MI • On-site

Full-time

Re-posted 9 days ago


Job description

We are requesting candidates with handson technical support experience, strong customer service skills, and a solid foundation in networking, endpoint support, and troubleshooting across both consumer and small business environments.
Core Technical Support Experience
  • Tier 1 / Frontline Technical Support
    • Troubleshooting cable, internet, and voice services
    • Diagnosing connectivity and service issues using structured problemsolving tools
    • Root cause analysis for repeat or chronic service issues
    • Coordinating repairs and escalation when necessary
  • Networking & Connectivity
    • TCP/IP configuration, verification, and troubleshooting
    • Modem resets, reprovisioning, and service activation
    • IP address provisioning and management (add/delete multiple IPs)
    • Basic network diagnostics and service validation
Systems & Endpoint Support
  • Installation, configuration, and support of:
    • Desktop/workstation hardware and software
    • Network printers
    • Antivirus solutions
  • Administration of:
    • Shared folders and file systems
    • User files and directories
    • Device drivers and peripheral hardware
  • Smalloffice networking support (LAN setup and maintenance)
Tools & Applications
  • Experience working with customer support and ticketing tools
  • Adobe Photoshop or similar tools for image manipulation (scanning and editing assets)
  • General desktop and operating system support
Customer & Business Interaction
  • Highvolume, customerfacing support role with strong communication skills
  • Ability to handle:
    • Troubleshooting and repair coordination
    • Billing and service inquiries
    • Retentionfocused customer interactions
  • Experience supporting both internal users and external customers
Ideal Background
  • Experience in telecommunications, ISP, or managed service environments
  • Comfortable supporting small office or departmental IT environments
  • Strong multitasking ability in fastpaced support settings
  • Customerservice oriented with technical problemsolving capability

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About Conexess

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One size does not fit all. That’s why we work with you to design a strategy that fits your organizations, coupled with a responsive relationship that ensures we get the job done right. We accomplish this using a very practical strategy built on 3 steps: Understand. Identify. Deliver. Our professionals place a high value on building a relationship with you and your organization, taking time to know the intricacies, nuances and desired skill set of what you’re looking for. With a vast knowledge and understanding of the staffing industry, we have built a network of highly-talented individuals and fantastic organization just waiting to be matched. And we’re not stopping. We will work to find exactly the right fit for you that not only solves your present challenge, but also sets you up for future success. We are committed to-yes, in fact, passionate about-creating a strategy that brings the right talent in the door today and for years to come.

Company size

51 - 200 Employees

Headquarters location

Nashville, TN, US

Year founded

2009

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