Community Transit
Community Transit

60 Community Transit Customer Service Representative Jobs Hiring Near You

Journey Parts Person

Everett, WA · On-site

$39K - $49K/yr

Overview Community Transit is looking for an experienced parts professional to join our maintenance ... Locate, purchase, record, and dispense parts and services for bus and auto facilities maintenance ...

Overview Community Transit is looking for an experienced parts professional to join our maintenance ... Locate, purchase, record, and dispense parts and services for bus and auto facilities maintenance ...

Showing results 41-60

Community Transit Jobs Information

What is it like to work at Community Transit?

Community Transit is a public transportation agency that prioritizes customer service and community involvement, fostering a collaborative and supportive work environment.

As a transit agency, Community Transit operates a fleet of buses and trains, providing essential transportation services to residents in Snohomish County, Washington. The organization is structured into various departments, including operations, maintenance, and customer service, working together to achieve its mission of connecting people and communities.

Working at Community Transit may appeal to individuals who are passionate about public service, enjoy working in a fast-paced environment, and are committed to making a positive impact on their community, with opportunities for professional growth and development in a dynamic and mission-driven organization.

What makes Community Transit an attractive place to work?

Community Transit is a reputable public transportation agency serving Snohomish County, Washington, with a mission to provide safe, reliable, and accessible transportation services to the community. The agency offers a collaborative work environment with opportunities for professional growth and development, as well as a stable and secure workplace with a focus on employee well-being. Joining Community Transit provides a chance to make a positive impact on the community, contribute to the development of sustainable transportation solutions, and advance one's career in the public transportation sector.

Do workers at Community Transit get paid breaks?

Yes. Most people get paid breaks.
86% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and June 2026.

Does Community Transit pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and June 2026.

At Community Transit, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and June 2026.

Is the health insurance from Community Transit affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between May 2025 and June 2026.

Do people get paid time off at Community Transit?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and June 2026.

Do workers at Community Transit worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.

How easy is it for Community Transit workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.

How easy is it to get time off at Community Transit?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and June 2026.

Do Community Transit managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.

Do jobs at Community Transit spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.

How easy is it to take sick days at Community Transit?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people at Community Transit feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
60% of people say they’re not treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and February 2026.

Do people at Community Transit get to take their breaks without interruption?

Only some people get breaks without interruption.
43% of people report that their breaks get interrupted.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and June 2026.

Is it stressful to work at Community Transit?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people at Community Transit enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people at Community Transit recommend working with their team?

Most people recommend working with their team.
86% of people report that they would recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people get enough training when they start at Community Transit?

Most people got enough training when they started.
86% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people get support to advance at Community Transit?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people think Community Transit’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and June 2026.

Do workers feel well informed about how Community Transit is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and June 2026.

What other companies are hiring for Customer Service Representative jobs?

Infographic showing various Customer Service Representative job openings at Community Transit in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% Physical, and 20% Remote job distribution.

Term Limited - Procurement Specialist

Community Transit

Everett, WA • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 4 days ago


Community Transit rating

8.3

Company rating: 8.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

31st of 101 rated public transport


Job description

Overview

At Community Transit, we are looking for a Procurement Specialist. In this role you'll play a critical role in leading complex procurement and contracting activities that support the agency's operations and long-term goals. This is a hands-on procurement role for a professional who can take a procurement from concept through contract administration.

Working closely with Management and project teams, you'll develop procurement strategies, draft scopes and specifications, lead solicitations, establish and manage contracts, and provide procurement guidance across a diverse portfolio that includes information technology, professional services, construction, capital equipment, rolling stock, vehicle parts, commodities, and supplies.

We're looking for someone who brings strong contract management and solicitation development experience, particularly in IT procurement, and who is comfortable working collaboratively with stakeholders to translate business needs into clear specifications and successful procurements.

Term-Limited Position: This position is funded as a term-limited assignment with a minimum duration of 24 months. Appointment to this position does not guarantee continued employment beyond the term-limited assignment. If a regularly funded position becomes available during or following the assignment, the incumbent may be appointed to the positionsubject to organizational policies, applicable employment requirements, and business needs. There is no guarantee of continued employment or appointment to a regular position.

Essential Duties
  • Craft and manage public procurements such as Quotes, RFI's, RFPs, RFQs and ITBs. Write and collaborate on specifications. Facilitate public conferences and bid openings. Create addenda, actively promote competition and improve our vendor database. Determine responsiveness and responsibility. Manage and lead evaluations and interviews. Perform cost and/or price analyses. Use negotiation strategies and plans, lead and conduct negotiations. Conduct award process, contract administration, and closeout.
  • Create legal documents and refer with Management prior to sending to legal counsel review when needed. Research and source unusual or hard-to-find goods and services. Maintain documentation.
  • Function as business advisor to assigned areas. Advise on procurement processes and alternative methods of public works projects including functions such as intents & affidavits, bonds, retainage, and milestones. Provide advice on risk evaluation, life cycle analysis, cost estimation, cost price analysis, market research, best value, protest, and planning. Provide support in developing project budget proposal requests and Transit Development Plan.
  • Lead project teams. Propose and manage procurement project plans and schedules. Research and apply contract law, federal, state, and local procurement laws, regulations. Ensure procurement program compliance. Identify and resolve problems with procurements and contracts. Maintain confidentiality during the procurement process.
  • Represent the agency as a procurement contact at interagency and inter-jurisdictional groups, committees, and forums. Makes presentations to community groups, and the public concerning procurement-related subject matter.
  • Collaborate with vendors to reduce costs, errors, and inefficiencies. Conduct vendor debriefing meetings to develop their competitive performance. Interface with vendors to achieve mutual agreement in interpretation of contract terms and scope and conflict resolution. Investigate contract breaches and recommend action such as cure and/or termination.
  • Perform procurement project management responsibilities. Act as project manager and administer or support Agency wide procurement programs. Advise and make recommendations on procurement issues, policies, and procedures.
  • Promote and support SBE/DBE participation and development by educating and training vendors and agency management on the contracting process, how to conduct business with Community Transit, information on State certification, and upcoming contracting opportunities. Encourage SBE/DBE participation in all procurements. Facilitate SBE/DBE workshops and events. Act as a liaison with other agencies to establish procurement partnerships for contracting and SBE/DBE programs. Perform SBE/DBE policy elements such as CUF reviews, shortfall analysis, DBE triennial goal setting, semi-annual Uniform Report, Prompt Payment, and others.
  • Provide support or complete the tasks for audit regulation compliance for procurement records, including public disclosure requests. Collaborate with auditors on annual and triennial audits.
  • Perform other duties of a similar nature or level.
Requirements

Minimum Qualifications

  • 2 years of experience in procurement of goods and services.
  • 2 years of experience in contract negotiations and/or administration.
  • 1 year experience facilitating teams and working with committees.

An equivalent combination of education and experience to successfully perform the job duties is also accepted.

Knowledge Requirements

  • Procurement and contract laws.
  • Procurement and project management planning techniques and risk assessments.
  • General finance and business ethics, policy, and practices.
  • Contract negotiation, management, administration.
  • Techniques for procurements such as capital equipment, professional services, technology, and construction.

Skill Requirements

  • Fostering an inclusive workplace by upholding Community Transit's core values in support of the organization's vision and mission. Inspiring team commitment, pride, and trust while promoting cooperation and motivating members to achieve shared goals. Demonstrating courtesy, sensitivity, and respect in all interactions.
  • Ability to think critically, identify strengths and weaknesses and alternate solutions, conclusions, or approaches to problems.
  • Identifying and meeting the needs of internal customers and providing excellent customer service, such as researching, compiling, and interpreting a variety of information and making appropriate recommendations.
  • Providing training and instruction to adult learners and professionals by interpreting policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.
  • Managing multiple tasks simultaneously, effectively, and adjusting to changing priorities.
  • Facilitating diverse groups of internal and external stakeholders and interests to develop and attain mutual understanding. Using emotional intelligence to navigate complex and challenging group dynamics.
  • Professional experience with PC-based software such as MS Office, email, Financial Software/ERP, and scheduling applications.
  • Basic project management
  • Independently preparing solicitation documents, scopes of work, correspondence, and memoranda.

Preferred Skills and Knowledge

  • Degree in business administration, procurement, purchasing, supply chain, public administration, economics, or a related field.
  • Professional certification in Contracting, Procurement, Supply Chain Management, and/or Project Management.
  • Previous Federal Transit Administration/transit industry or public procurement/public sector experience.
  • Experience with PeopleSoft Financials or other ERP & Supply Chain Management.
  • Public procurement planning techniques, risk assessments, and best practices, as well as general finance and business ethics, policy, and practices.
  • SBE/DBE policy, program, and compliance.

Working Conditions

Hybrid telework may be available. Availability is at management discretion and may not be available for this position based on the nature of the work. Work is performed in an office environment and requires the use of office equipment and technology. You will be required to move throughout and between different office buildings and may need to complete tasks in noisy environments. You may also be required to lift and carry materials up to 10 pounds occasionally.

Application and Selection Process:

  • Only on-line applications accepted. Please include resume. 
  • Applicants for this job may be considered for other openings up to six months after the date this position is filled.
  • Applicants who meet the minimum requirements may be scheduled for an interview as well as a variety of tests to demonstrate knowledge, and skills for the position. The evaluation process may include interviews, background check, reference checks and various performance tests. 
  • Salary will be negotiated based on skills and experience.

Employee Benefits:

Employees (and their families) are covered by medical, dental, vision, basic life and disability insurance. Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency's deferred compensation plan. In addition to WA Paid Sick Leave, employees in this position, accrue 24 days of Paid Time off (192 hours) in their first year and ten (10) paid holidays throughout the calendar year. Full list of all benefits and details can be found here. 

If you have a family member, or share the same living quarters of a current Community Transit employee, please let your Human Resources Recruiter know as your eligibility for this position will be affected.

Community Transit provides a tobacco-free and drug-free work environment. As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on an basis prohibited by Federal, State or Local law. We value and encourage diversity in our workforce. EOE AA M/F/Vet/Disability. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

Employment Type: OTHER

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