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Community Coffee

20 Community Coffee Customer Service Representative Jobs Hiring Near You

Community Coffee

Presell Delivery Driver

Lake Charles, LA · On-site

$15.25 - $19.25/hr

... will represent and promote Community Coffee's premium brand by delivering products and providing outstanding service to our existing customers. This role plays a key part in driving route ...

Community Coffee

Route Sales Representative

Charleston, SC · On-site

$41K - $53K/yr

Position Overview The Route Sales Representative is responsible for generating new business and servicing existing customers within an assigned route. As a key representative of the Community Coffee ...

Community Coffee

Presell Delivery Driver

Lake Charles, LA · On-site

$15.25 - $19.25/hr

... will represent and promote Community Coffee's premium brand by delivering products and providing outstanding service to our existing customers. This role plays a key part in driving route ...

Community Coffee

Route Sales Representative

Forest, MS · On-site

$40K - $52K/yr

Position Overview The Route Sales Representative is responsible for generating new business and servicing existing customers within an assigned route. As a key representative of the Community Coffee ...

Community Coffee

Route Relief Sales Representative

Austin, TX · On-site

$44K - $56K/yr

At Community Coffee , every cup tells a story. As America's #1 family-owned and operated retail ... Maintain and service coffee brewing equipment at customer locations. * Record and update accurate ...

Community Coffee

Brand Ambassador

Baton Rouge, LA · On-site

Serve as a positive, professional, and knowledgeable representative of the Community Coffee brand ... Prior event, marketing, sales, customer service, hospitality, or ambassador experience is ...

Community Coffee

Service Technician

Atlanta, GA · On-site

... representative of those that must be met by an employee to successfully perform the essential ... Our Customers Serve Our Communities Win Together Community Coffee Company offers a competitive ...

Community Coffee

Service Technician

San Antonio, TX · On-site

... representative of those that must be met by an employee to successfully perform the essential ... Our Customers Serve Our Communities Win Together Community Coffee Company offers a competitive ...

Community Coffee

Service Technician

Houston, TX · On-site

... representative of those that must be met by an employee to successfully perform the essential ... Our Customers Serve Our Communities Win Together Community Coffee Company offers a competitive ...

Community Coffee

Deduction Analyst

Baton Rouge, LA · On-site

... representative of those that must be met by an employee to successfully perform the essential ... Our Customers Serve Our Communities Win Together Community Coffee Company offers a competitive ...

Community Coffee

Account Executive

Oklahoma City, OK · On-site

Coffee Service Division Reports To: Account Executive Manager Travel Required: Daily travel for ... Represent the brand at trade shows, customer events, and local business functions to build ...

Community Coffee

Field Service Technician

Hutto, TX · On-site

Collaborate with sales representatives and customers to confirm equipment placement and service ... Our Customers Serve Our Communities Win Together Community Coffee Company offers a competitive ...

Community Coffee

Lab Technician

Port Allen, LA · On-site

$18.25 - $24.25/hr

Community Coffee Company is the #1 family-owned and operated retail coffee brand in America. Rooted ... You will directly impact our promise to deliver the best tasting premium coffee to our customers!

Community Coffee

Maintenance Technician

Port Allen, LA · On-site

... Our Customers Serve Our Communities Win Together Community Coffee Company offers a competitive ... service, national origin, age, veteran status, disability, pregnancy, or any other status protected ...

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Community Coffee Jobs Information

What is it like to work at Community Coffee?

Community Coffee is a family-owned business that values tradition, community, and quality, fostering a warm and welcoming work environment. The company operates multiple facilities, including roasting plants, distribution centers, and retail stores, offering a range of roles from production and logistics to sales and customer service. Working at Community Coffee may appeal to those who value a family-oriented work culture, opportunities for professional growth, and the chance to contribute to a company that prioritizes community involvement and high-quality products.

What makes Community Coffee an attractive place to work?

Community Coffee is a family-owned business with a long history of serving high-quality coffee and a strong commitment to community involvement. The company's workplace culture values employee growth and development, offering opportunities for professional advancement and a supportive team environment. By joining Community Coffee, individuals can contribute to a company that prioritizes customer satisfaction, community engagement, and employee well-being, making it an attractive choice for those seeking a stable and fulfilling career.
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Infographic showing various Customer Service Representative job openings at Community Coffee in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Presell Service Representative

Community Coffee

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Department: Sales Execution - Coffee Service Division
Reports To: Sales Supervisor or Sales Manager
Travel Required: Daily travel between company location and customer establishments
Work Type: On-site
Why Join Community Coffee?
At Community Coffee, every cup tells a story. As America's #1 family-owned and operated retail coffee brand, we blend cherished traditions with innovative thinking to create a dynamic, fast-paced environment that's as energizing as our coffee. Here, you'll thrive in a setting that challenges you to grow professionally while making a meaningful impact every day. Join our family and transform your passion for coffee into a rewarding career-where every day is an opportunity to craft exceptional experiences and build lasting connections.
Position Overview
As a Presell Service Representative, you will represent and promote Community Coffee's premium brand by delivering products and providing outstanding service to our existing customers. This role plays a key part in driving route profitability and customer satisfaction.
Key Responsibilities
  • Drive a company vehicle to deliver products, equipment, and supplies to customers.
  • Rotate and merchandise products for optimal accessibility and presentation.
  • Collect payments and make daily bank deposits.
  • Load and unload products and equipment, ensuring order accuracy.
  • Maintain and update delivery, sales, and deposit information using a handheld computer.
  • Clean and perform routine maintenance on company vehicles (e.g., washing, checking oil, fluids, and tire pressure).
  • Communicate effectively with Presell Representatives and managers via phone, email, text, or in person.
  • Resolve customer concerns related to products or equipment in a timely and professional manner.
  • Collect empty containers, expired, unsold, or damaged merchandise according to company procedures.
  • May be asked to perform additional duties as necessary

Position Requirements
  • High school diploma or equivalent required.
    • Passing score on aptitude test required in lieu of high school diploma or equivalent.
  • Bachelor's degree in a related field preferred.
  • Minimum of one year of customer service or sales experience.
  • Route sales and cold calling experience in a Direct Store Delivery (DSD) environment preferred.
  • Must be at least 21 years old.
  • Valid driver's license required; CDL may be required depending on location.
  • Acceptable driving record.
  • DOT medical certification required.
  • Successful completion of pre-employment physical
  • Internal Only: Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources

Additional Requirements
  • Self-motivated with a strong sense of initiative
  • Exceptional customer service skills
  • Flexible and adaptable in a dynamic work environment

Foundational Competencies
  • Builds Trust
  • Continuous Learner
  • Customer Centric
  • Effective Communication
  • Integrity
  • Results Oriented

Additional Competencies
  • Accountability
  • Takes Action
  • Adaptability
  • Interpersonal Agility
  • Resourcefulness

Physical Demands/Work Environment
The physical requirements listed below are representative of those necessary to successfully perform this role's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While servicing approximately 20-30 customers per day, the employee is regularly required to:
  • Use hands to handle, feel, or reach with arms and hands.
  • Stand, walk, climb, or balance.
  • Stoop, kneel, crouch, or crawl.
  • Enter and exit a vehicle frequently.
  • Lift up to 35 pounds frequently and up to 40 pounds occasionally.
  • Push or pull up to 100 pounds occasionally using a rolling pallet or similar equipment, including on inclines or ramps.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Field Sales Environment - While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to fumes or airborne particles; The noise level in the work environment is usually moderate but may be moderately loud in warehouse areas.

Our Values
Champion People
Inspire Creativity
Wow Our Customers
Serve Our Communities
Win Together
Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.
Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant's or employee's race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.

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