Cleveland-Cliffs
Cleveland-Cliffs

62 Cleveland-Cliffs Contracts Manager Jobs Hiring Near You

Novi, MI Cleveland-Cliffs has an immediate opportunity for an Automotive Account Manager in Novi ... Proactive involvement in strategic planning and contract negotiations * Must be able to communicate ...

Account Manager

Cleveland, OH · On-site

$75K - $95K/yr

Cleveland, OH Cleveland-Cliffs Steel has an immediate opportunity for an Account Manager - Carbon ... contracts and special products by analyzing historical, current, and forecasted market/customer ...

$85 - $120/hr

This role is responsible for managing engineering projects from design and procurement through ... Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet ...

New

Shelbyville, TN Ferrous Processing and Trading, a business of Cleveland-Cliffs Steel, has an ... Performs all duties as scheduled by Route Manager or Dispatch Minimum Qualifications: * High School ...

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Cleveland-Cliffs Jobs Information

Do workers at Cleveland-Cliffs get paid breaks?

Yes. Most people get paid breaks.
94% of people say they get paid breaks.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Cleveland-Cliffs pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
73% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between September 2025 and August 2026.

At Cleveland-Cliffs, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
70% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 30 people who took the Breakroom Quiz between September 2025 and August 2026.

Is the health insurance from Cleveland-Cliffs affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 39 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get paid time off at Cleveland-Cliffs?

Most people get paid time off work.
78% of people say they get paid time off.
Based on data from 41 people who took the Breakroom Quiz between September 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 82% of people with changing schedules find out their shifts one week or less ahead of time.
  • 3% of people with changing schedules find out their shifts two weeks ahead of time.
  • 1% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 74 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers at Cleveland-Cliffs worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Cleveland-Cliffs workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
78% report that they don’t have enough control over which shifts they work.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Cleveland-Cliffs workers to change shifts?

Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Cleveland-Cliffs?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 38 people who took the Breakroom Quiz between September 2025 and August 2026.

Do Cleveland-Cliffs managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
70% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at Cleveland-Cliffs spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at Cleveland-Cliffs?

Some people find it hard to take sick days.
41% of people report that it’s hard to take time off if they are sick.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Cleveland-Cliffs good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
55% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Cleveland-Cliffs feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Cleveland-Cliffs get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 36 people who took the Breakroom Quiz between September 2025 and August 2026.

Is it stressful to work at Cleveland-Cliffs?

Some people feel stressed here.
55% of people say they often feel stressed at work.
Based on data from 40 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Cleveland-Cliffs enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 36 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Cleveland-Cliffs recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 42 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get enough training when they start at Cleveland-Cliffs?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get support to advance at Cleveland-Cliffs?

Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Cleveland-Cliffs’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Cleveland-Cliffs is doing?

Most people don’t feel well informed about how the company is doing.
69% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between September 2025 and August 2026.

Senior Account Manager

Cleveland-Cliffs, Inc.

Cleveland, OH • On-site

$95K - $120K/yr

Full-time

Medical, Retirement, PTO

Posted 13 days ago


Cleveland-Cliffs rating

7.3

Company rating: 7.3 out of 10

Based on 117 frontline employees who took The Breakroom Quiz

23rd of 41 rated mining


Job description

Location: Cleveland, OH
Cleveland-Cliffs Steel has an immediate opportunity for a Senior Account Manager - Carbon Sales in Cleveland, Ohio. The Senior Account Manager - Carbon Sales is responsible for supporting accounts based on product and/or market segments and will be seen as a sales business liaison, advocating for your customers internally while considering Cliffs' business goals. This position is the market facing side of the Cleveland-Cliffs Commercial organization. An ideal candidate has a strong customer relationship focus and is responsible for initiating in-person visits, representing Cliffs at regional industry events, and managing travel schedules which may include non-traditional work hours.
Summary of Responsibilities:
  • Full cycle negotiations between the company and the customer taking lead and/or support on spot, short term, project, and long-term contracts and special products by analyzing historical, current, and forecasted market/customer data to balance customer and company needs to achieve a consensus benefiting both parties
  • Possess a strong customer relationship focus and is responsible for initiating in person visits, representing Cleveland-Cliffs at industry events, and managing travel schedules which may include non-traditional work hours
  • Request business orders, maintain business relationships, create and develop new accounts and business opportunities, build a strong network, display honesty and integrity, demonstrate good judgement, entertain customers, and identify, communicate, and help remove barriers of entry for projects, contracts, customers, and markets
  • Communicate all business, market, and customer intelligence back into the organization in a timely and effective manner
  • Build a strong network within the industry and market related associations to better identify and exploit potential business opportunities
  • Manage and grow all aspects of the customer relationship through productive sales calls with an effort to develop relationships across all levels of their organization
  • Fully utilizes the system resources and sales tools available and newly developed future sales tools as part of daily management to perform job functions
  • Other duties as assigned

Minimum Qualifications:
  • High School Diploma/GED
  • Five or more years of Commercial experience in the Steel industry
  • Ability to analyze and synthesize data to make and justify informed decisions and forecasts
  • Must have strong time management skills and ability to work and manage through non-traditional work schedules
  • Skilled in influencing both internal and external stakeholders with limited decision-making authority
  • Broad understanding of the selling process
  • Ability and willingness to travel up to 50% and to stay in hotels 1-2 nights per week
  • Applicants for this position must be currently legally authorized to work in the United States on a full-time basis

Preferred Qualifications:
  • Bachelor's degree in business or other related field
  • Experience in Customer Service / Product Control or Sales
  • Knowledge and understanding of market segments, product and mill capabilities supplied by Cleveland-Cliffs Steel Inc. and other light flat rolled steel producers

Relocation assistance may be considered for highly qualified candidates from outside the local area.
The salary range for this role is $95,000 to $120,000. An employee's pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographic location and business or organizational needs.
Cleveland-Cliffs is a leading North America-based steel producer with focus on value-added sheet products, particularly for the automotive industry. The Company is vertically integrated from the mining of iron ore, production of pellets and direct reduced iron, and processing of ferrous scrap through primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package, including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off, and more.
Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to careers@clevelandcliffs.com or call 1-(312) 899-3097 and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.
Cleveland-Cliffs Inc. is an equal opportunity employer - M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.

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