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City Market

60 City Market Customer Service Representative Jobs Hiring Near You

City Market

CUSTOMER SVC/CLERK

Alamosa, CO · On-site

$14.25 - $17.25/hr

Today, we're proudly serving City Market customers in 34 stores throughout Colorado, Utah and ... service. * Emotional and financial support with free counseling through our Employee Assistance ...

City Market

CUSTOMER SVC/CLERK

Durango, CO · On-site

$14.75 - $18/hr

Today, we're proudly serving City Market customers in 34 stores throughout Colorado, Utah and ... service. * Emotional and financial support with free counseling through our Employee Assistance ...

City Market

Cashier - Downtown Store

Burlington, VT · On-site

$18.59/hr

All City Market Locations Union Position UE Local 203: Non-exempt, Grade 4 Summary City Market Co-Op is seeking a Cashier with strong communication and customer service skills, ideally with prior ...

City Market

Cashier - South End Store

Burlington, VT · On-site

$18.59/hr

All City Market Locations Union Position UE Local 203: Non-exempt, Grade 4 Summary City Market Co-Op is seeking a Cashier with strong communication and customer service skills, ideally with prior ...

City Market

Grocery Clerk

New Castle, CO · On-site

$14.75 - $17.50/hr

... customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. Based in Colorado, City Market merged with The Kroger Company in ...

City Market

Cashier

Montrose, CO · On-site

$11.25 - $15.25/hr

Today, we're proudly serving City Market customers in 34 stores throughout Colorado, Utah and ... Customer service experience * Effective communication skills * Knowledge of basic math (counting ...

City Market

Retail Hourly Clerk

Vail, CO · On-site

$15.50 - $20.75/hr

Today, we're proudly serving City Market customers in 34 stores throughout Colorado, Utah and ... Customer Service skills * Effective communication skills * Knowledge of basic math Desired Previous ...

City Market

Grocery Clerk

Durango, CO · On-site

$14 - $16.50/hr

... customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. Based in Colorado, City Market merged with The Kroger Company in ...

City Market

Bakery/Deli Clerk

Alamosa, CO · On-site

... customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. Based in Colorado, City Market merged with The Kroger Company in ...

City Market

Deli Clerk

Montrose, CO · On-site

$13.25 - $16.50/hr

... customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. Based in Colorado, City Market merged with The Kroger Company in ...

City Market

Retail Hourly Clerk

Avon, CO · On-site

$15.25 - $20.25/hr

Today, we're proudly serving City Market customers in 34 stores throughout Colorado, Utah and ... Customer Service skills * Effective communication skills * Knowledge of basic math Desired Previous ...

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City Market Jobs Information

Do workers at City Market get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and April 2026.

Does City Market pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
52% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

At City Market, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
45% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between July 2025 and July 2026.

Are part-time workers able to get health insurance from City Market?

Only some people who work part-time can get health insurance.
40% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between November 2024 and January 2025.

Do part-time workers get paid time off at City Market?

Most people who work part-time get paid time off.
100% of people who work part-time say they get paid time off
Based on data from 5 people who took the Breakroom Quiz between July 2025 and March 2026.

Is the health insurance from City Market affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people get paid time off at City Market?

Most people get paid time off work.
81% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 38% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 6% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 32 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers at City Market worry about hours?

Some people worry about getting enough hours.
46% of people report they worry about getting enough hours.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and July 2026.

Do City Market workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
63% report that they don’t have enough control over which shifts they work.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it for City Market workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at City Market?

Some people find it hard to get time off.
54% of people report it’s hard to get time off.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and July 2026.

Do City Market managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
43% of people say their manager changes their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at City Market spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at City Market?

Some people find it hard to take sick days.
37% of people report that it’s hard to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at City Market good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
60% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at City Market feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at City Market get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at City Market?

Most people feel stressed here.
82% of people say they often feel stressed at work.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at City Market enjoy their jobs?

Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at City Market recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at City Market?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at City Market?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think City Market’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how City Market is doing?

Only some people feel well informed about how the company is doing.
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at City Market?

What are the most popular categories at City Market?

Infographic showing various Customer Service Representative job openings at City Market in the United States as of August 2026, with employment types broken down into 48% Full Time, and 52% Part Time. Highlights an 100% Physical job distribution.

CUSTOMER SVC/CLERK

City Market

Alamosa, CO • On-site

$14.25 - $17.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Key responsibilities

  • Resolve customer concerns to deliver a high level of service and excellent customer experience.

  • Identify and communicate opportunities to improve operations and enhance the shopping experience.

  • Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

City Market rating

6.7

Company rating: 6.7 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

33rd of 124 rated grocery stores

Job description

Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Based in Colorado, City Market merged with The Kroger Company in 1983. Today, we're proudly serving City Market customers in 34 stores throughout Colorado, Utah and Wyoming.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our City Market family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page! 

Jobs at City Market:    The final rate of pay is determined at store level based on prior equivalent work experience. 

To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.

Below is a list of some of the benefits we offer our associates.

Health & Well-being Benefits:

  • Health care benefits
  • Paid time off such as vacation, sick leave, and parental leave
  • Mental and emotional support resources through our Employee Assistance Program

Financial Benefits:

  • Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements
  • Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements
  • Potentially bonus eligible, depending on varying criteria by location and based upon annual store performance
  • Associate discount

Growth and Development Benefits:

  • Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
  • Robust internal training and development resources to grow your career
We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you'll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you! Minimum
- High School Diploma or GED
- 6 months related experience or training; or equivalent combination of education or experience
- Effective interpersonal and customer service skills
- Good math skills (ability to add, subtract, multiply and divide)
- Sound judgement/decision making skills
- Friendly, approachable/outgoing demeanor/team player
- Ability to work in a fast paced environment
- Good oral and written communication skills
Desired
- Familiar with Microsoft Office Word and Excel
- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment
- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business
- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items
- Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty
- Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation
- Determine work priorities and task lists to consistently maintain adequate front end conditions
- Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations
- Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste
- Communicate pricing and signage discrepancies to the pricing coordinator
- Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline)
- Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards
- Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards
- Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)
- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

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