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60 Chegg Customer Service Manager Jobs Hiring Near You

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Responsibilities * Provide exceptional customer service through email, phone, and other ... Ability to manage multiple tasks and priorities in a fast-paced environment * Positive attitude and ...

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Customer Service Manager

Pittsburgh, PA · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Customer Service Manager Classification: Salaried-Exempt Reports To: Director of Customer Service Department: Customer Service Summary of Job The Visalia Customer Service Manager will plan, co ...

Customer Service Manager

Englishtown, NJ · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Customer Service Manager

Berlin, VT · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Customer Service Manager

Paramus, NJ · On-site

$15.90 - $16.90/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Customer Service Manager

Duluth, GA · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

A well-established product company in La Mirada, California, is seeking a skilled and dedicated Customer Service Manager to join their team. The ideal candidate will excel at resolving customer ...

Customer Service Manager  ROM Manufacturing  Position Summary  The Customer Service Manager is responsible for leading and developing the customer service function to deliver exceptional ...

Job Overview The Customer Service Manager will lead our Account Management Department and mentor our Account Management Team with a focus on providing world-class customer service. The Customer ...

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Chegg Jobs Information

What is it like to work at Chegg?

Chegg is a dynamic and innovative company that prioritizes student success and academic achievement, fostering a culture of collaboration and continuous learning. The company's team structure is diverse and global, with various departments working together to develop and deliver online learning platforms, tutoring services, and educational resources. Working at Chegg may appeal to individuals who are passionate about education and technology, as the company offers opportunities for professional growth, flexible work arrangements, and a chance to make a positive impact on students' lives.
Infographic showing various Customer Service Manager job openings at Chegg in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Customer Success Specialist

Customer Service Manager

Schaumburg, IL • On-site

$52K - $60K/yr

Full-time

Medical, Dental, Vision, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Customer Success Specialist – Schaumburg, IL

$52,000 - $60,000/Annually (Dependent on experience)

For the selected candidate, we will offer, full health benefits, vision, dental, 401(k) match and 2 weeks PTO



We are a well-established health and wellness manufacturer with over 20 years of experience helping people feel their best every day. Our inclusive product line supports a variety of wellness goals, including sleep, stress management, daily nutrition, and overall mind and body wellness. With multiple locations and a growing customer base, we are committed to providing high-quality products and exceptional customer experiences.


We are currently seeking a Customer Support Specialist to join our team. This role is ideal for someone who enjoys helping people, has strong attention to detail, and takes pride in delivering outstanding service.


Responsibilities

  • Provide exceptional customer service through email, phone, and other communication channels as needed
  • Process customer orders accurately and efficiently
  • Enter and maintain order information within company systems
  • Respond to customer inquiries regarding products, orders, shipping, and account information
  • Assist customers with returns, exchanges, and credits
  • Investigate and resolve customer concerns in a timely and professional manner
  • Collaborate with internal departments to ensure accurate order fulfillment and customer satisfaction
  • Maintain detailed and accurate records of customer interactions


Qualifications

  • Minimum one year of customer service experience within an office setting (manufacturing or distribution industry is preferred but not required)
  • Experience in Microsoft Suite
  • Salesforce or SAP experience (preferred)
  • Excellent written and verbal communication skills
  • Ability to manage multiple tasks and priorities in a fast-paced environment
  • Positive attitude and commitment to providing exceptional customer experiences