Chegg
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60 Chegg Customer Service Manager Jobs Hiring Near You

Customer Service Manager - Middletown, CT Minimum 5 years of experience as a Customer Service Manager Venteon is currently seeking a Customer Service Manager to fill an opening with a manufacturing ...

Customer Service Manager

Ruston, LA ยท On-site

$15.75 - $16.75/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Customer Service Manager

Ontario, OH ยท On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Customer Service Manager

Cherry Hill, NJ ยท On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Customer Service Manager

Maple Grove, MN ยท On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Customer Service Manager

O Fallon, MO ยท On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Customer Service Manager

O Fallon, MO ยท On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Customer Service Manager

Cherry Hill, NJ ยท On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Customer Service Manager

Duluth, GA ยท On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Customer Service Manager

Easton, PA ยท On-site

$15.75 - $16.75/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

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Chegg Jobs Information

What is it like to work at Chegg?

Chegg is a dynamic and innovative company that prioritizes student success and academic achievement, fostering a culture of collaboration and continuous learning. The company's team structure is diverse and global, with various departments working together to develop and deliver online learning platforms, tutoring services, and educational resources. Working at Chegg may appeal to individuals who are passionate about education and technology, as the company offers opportunities for professional growth, flexible work arrangements, and a chance to make a positive impact on students' lives.

What makes Chegg an attractive place to work?

Chegg is a leading education technology company that aims to improve learning outcomes and increase access to quality education. The company offers a dynamic and collaborative work environment that fosters innovation, creativity, and teamwork, with a focus on employee growth and development through training and mentorship programs. As a Chegg employee, you can contribute to making a meaningful impact in the lives of students and educators worldwide, while also advancing your career and skills in a rapidly evolving industry.
Infographic showing various Customer Service Manager job openings at Chegg in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Customer Service Manager

Customer Service Manager

Venteon

Middletown, CT โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


Job description


Customer Service Manager - Middletown, CT
Minimum 5 years of experience as a Customer Service Manager
Venteon is currently seeking a Customer Service Manager to fill an opening with a manufacturing company located in Middletown, CT
The Customer Service Manager is responsible for leading and overseeing customer service operations within the aerospace business, ensuring exceptional support and communication. This role serves as the primary link between customers and internal teams to ensure contractual, technical, and delivery requirements are met. The Customer Service Manager drives customer satisfaction, retention, and long-term partnerships.
Requirements of the Customer Service Manager
  • Minimum 5 years of customer relationship management in aerospace manufacturing.
  • Experience in managing manufacturing processes, productivity and efficiency measurements.
  • Experience using MRP/ERP systems.
  • Epicor experience is a plus.
  • Experience with aerospace customer portals.
  • Ability to manage complexity and resolve conflicts that arise from balancing multiple priorities.
  • Proficiency in MS Excel.
  • Strong problem solving and analysis skills.
  • Strong communication/interpersonal skills.

Benefits of the Customer Service Manager
  • Competitive salary
  • Advancement potential
  • Full time
  • Paid time off
  • Medical / Dental / Vision
  • 401k

Responsibilities of the Customer Service Manager
  • Leading and managing complex programs to customer and stakeholder satisfaction
  • Set up and operate the governance for the program of work, including establishing goals and implementing plans to achieve goal realization
  • Provide regular status on program progress, including creating & updating milestones and action plan implementations
  • Motivating the team to deliver the business case and margins expected
  • Organizing, coordinating, and directing activities for multiple projects
  • Leading project planning and resolving conflicts across programs
  • Managing relationships with key customer personnel
  • Reviewing order demand and ensuring accurate input into the ERP system
  • Supporting sales and estimating to ensure customer quote requests are met
  • Work with planning to help meet customer delivery requirements

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to submit your resume in Microsoft Word format to abarry@venteon.com
We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.
At Venteon our talent acquisition team is proud to provide our clients with the most qualified Accounting & Finance, Engineering, IT and Administrative talent in the industry today.