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60 Chegg Customer Service Manager Jobs Hiring Near You

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

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Customer Service Manager

Bay Shore, NY ยท On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Customer Service Manager Classification: Salaried-Exempt Reports To: Director of Customer Service Department: Customer Service Summary of Job The Visalia Customer Service Manager will plan, co ...

Customer Service Manager Location: Dania Beach, Florida - Overview Perform duties as front-end manager - Requirements Excellent Customer Service Skills Basic Computer Skills Desire To Learn ...

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Cognier Inc is seeking a highly motivated and experienced Customer Service Manager to join our dynamic team. In this key leadership role, you will be responsible for overseeing the customer service ...

As a Customer Service Manager, you're responsible for leading the team to ensure an exceptional customer and team member experience, manage risk, and support growth. As a leader, you will coach ...

Customer Service Manager

Queensbury, NY ยท On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Customer Service Manager

Pittsburgh, PA ยท On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Customer Service Manager

Allen, TX ยท On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

New

Customer Service Manager

Murfreesboro, TN ยท On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

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Chegg Jobs Information

What is it like to work at Chegg?

Chegg is a dynamic and innovative company that prioritizes student success and academic achievement, fostering a culture of collaboration and continuous learning. The company's team structure is diverse and global, with various departments working together to develop and deliver online learning platforms, tutoring services, and educational resources. Working at Chegg may appeal to individuals who are passionate about education and technology, as the company offers opportunities for professional growth, flexible work arrangements, and a chance to make a positive impact on students' lives.
Infographic showing various Customer Service Manager job openings at Chegg in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% Physical, and 50% Remote job distribution.

Customer Service Manager

EMP Management

Los Angeles, CA โ€ข On-site

Full-time

Posted 20 days ago


Job description

Company Description
Our clients include some of the biggest names in Hip Hop and R&B, social media influencers, up and coming models and some of America's hottest new actors. We specialise in offering bespoke management, built on years of international experience in the industry.
Job Description
We are looking to hire a Customer Service Manager. The Customer Service Manager position is central to the performance of the branch. You'll manage the internal sales team to maximize profitability for the branch, building successful working relationships with customers, colleagues, and suppliers alike to ensure we consistently deliver excellent customer service.
Responsibilities
  • Organize and maintain accurate records; document all customer discussions and interactions.
  • Ensure all customer orders are fulfilled in a timely fashion, supporting stock-take activities to assist where necessary.
  • Develop new and lapsed customer accounts, building strong, effective relationships for the business.
  • Manage the sales team to deliver an excellent customer experience, working towards key Branch profit and sales targets.
  • Support the customer service team to ensure orders are being entered and invoiced correctly and promptly.
  • Ensure the necessary resources are available for quality customer service delivery.
  • Generate customer interest; receive customers in branch, answer telephone inquiries, and visit customer sites to cultivate an interest in the product range.

Qualifications
  • Bachelor's degree with the business-related focus required.
  • Customer service experience (1+ years)
  • Personnel management experience (1+ years)
  • Ability to adapt to a rapidly shifting environment and a "can-do" attitude to solve any issues customers may present.
  • Effective communication: both written and oral.
  • Ownership of issues until successfully resolved.

Additional Information
All your information will be kept confidential according to EEO guidelines.