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60 Spacex Customer Service Manager Jobs Hiring Near You

SpaceX

Government Project Engineer

Hawthorne, CA · On-site

$115K - $140K/yr

Represent SpaceX in various customer-led meetings and forums * Manage vehicle changes for upcoming government, including notifying customers of any modifications * Track SpaceX and customer risks ...

SpaceX

Government Project Engineer

Hawthorne, CA · On-site

$115K - $140K/yr

Prepare and manage project schedules in collaboration with customers and internal SpaceX teams across Falcon programs * Maintain a systems-level understanding of the vehicle, with the ability to deep ...

SpaceX

Manager, Hospitality

Redmond, WA · On-site

$110K - $155K/yr

This role includes developing and implementing effective customer service strategies and training ... SpaceX. RESPONSIBILITIES: * Oversee the accuracy of menus across various service formats

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SpaceX Jobs Information

Do workers at SpaceX get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 67 people who took the Breakroom Quiz between September 2025 and September 2026.

Does SpaceX pay people when they’re sick?

Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 69 people who took the Breakroom Quiz between September 2025 and September 2026.

At SpaceX, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 68 people who took the Breakroom Quiz between September 2025 and September 2026.

Is the health insurance from SpaceX affordable enough for their workers?

Most people say the health insurance costs are okay.
99% of people say the health insurance costs are okay
Based on data from 69 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get paid time off at SpaceX?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 71 people who took the Breakroom Quiz between September 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 69% of people with changing schedules find out their shifts one week or less ahead of time.
  • 8% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 39 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers at SpaceX worry about hours?

Most people don’t worry about getting enough hours.
98% of people report they don’t worry about getting enough hours.
Based on data from 101 people who took the Breakroom Quiz between January 2025 and August 2026.

Do SpaceX workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 87 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it for SpaceX workers to change shifts?

Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 52 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to get time off at SpaceX?

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 66 people who took the Breakroom Quiz between September 2025 and September 2026.

Do SpaceX managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 99 people who took the Breakroom Quiz between January 2025 and August 2026.

Do jobs at SpaceX spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 99 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to take sick days at SpaceX?

Most people find it easy to take sick days.
97% of people report that it’s easy to take time off if they are sick.
Based on data from 71 people who took the Breakroom Quiz between September 2025 and September 2026.

Is a SpaceX job good for students?

Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between March 2025 and March 2026.

Is working at SpaceX good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
54% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 37 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at SpaceX feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 67 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at SpaceX get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 67 people who took the Breakroom Quiz between September 2025 and September 2026.

Is it stressful to work at SpaceX?

Most people feel stressed here.
68% of people say they often feel stressed at work.
Based on data from 66 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at SpaceX enjoy their jobs?

Most people enjoy their job.
95% of people report they enjoy their job.
Based on data from 59 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at SpaceX recommend working with their team?

Most people recommend working with their team.
69% of people report that they would recommend working with their immediate team to a friend.
Based on data from 74 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get enough training when they start at SpaceX?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 70 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get support to advance at SpaceX?

Most people are given support to advance their career here.
In the last year, 77% of people report being given support to advance their career here.
Based on data from 70 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people think SpaceX’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
61% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 59 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers feel well informed about how SpaceX is doing?

Most people feel well informed about how the company is doing.
89% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 71 people who took the Breakroom Quiz between September 2025 and September 2026.

What other companies are hiring for Customer Service Manager jobs?

What are the most popular jobs at Spacex?

What are the most popular categories at Spacex?

Infographic showing various Customer Service Manager job openings at Spacex in the United States as of September 2026, with employment types broken down into 95% Full Time, 1% Part Time, 1% Temporary, and 3% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Government Project Engineer

Hawthorne, CA • On-site

SpaceX
Aerospace Product and Parts Manufacturing • 1 - 5K employees
Learn more about SpaceXexternal

$115K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

SpaceX rating

8.7

Company rating: 8.7 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
GOVERNMENT PROJECT ENGINEER
The SpaceX engineering teams tackle the most challenging problems in space exploration by developing our reusable launch vehicles (Falcon 9 and Falcon Heavy) and spacecraft (Crew Dragon and Cargo Dragon). These vehicles are responsible for delivering satellites into orbit, crew and cargo to the ISS, and will be instrumental in extending humanity's reach to the moon, Mars, and beyond.
The Government Project Engineering team is responsible for ensuring that we have the customer trust necessary to launch the world's most valuable and critical crew missions and payloads. We enable increased launch rate and customer flexibility, while ensuring customer satisfaction with 100% mission success.
RESPONSIBILITIES:
  • Lead one or more technical subject areas, managing 30+ subject matter experts across 3 different customer organizations (NASA LSP, NASA Crew, and NSSL)
  • Prepare and manage project schedules in collaboration with customers and internal SpaceX teams across Falcon programs
  • Maintain a systems-level understanding of the vehicle, with the ability to deep dive into specific technical topics as needed
  • Create and present clear and concise technical arguments to both external and internal teams
  • Negotiate, review, and ensure implementation of all customer maintenance, launch vehicle, and re-use requirements
  • Represent SpaceX in various customer-led meetings and forums
  • Manage vehicle changes for upcoming government, including notifying customers of any modifications
  • Track SpaceX and customer risks while developing and coordination mitigation plans in partnership with the customers
  • Travel to launch and test sites to support customer visits, tours, or engagements
  • Ensure launch vehicle readiness for government missions, coordinating across teams as needed
  • Analyze government and commercial customer requirements to determine compatibility with SpaceX products
  • Perform specialized analysis in support of verification activities; lead or participate in tests and demonstrations in support of requirement verification, including joint testing with customers
  • Interact with customers to describe designs and their function, answer high-level customer technical questions, without a responsible engineer present
  • Develop systems and applications to document SpaceX/customer interactions and feedback, and track customer approval workflow

BASIC QUALIFICATIONS:
  • Bachelor's degree in an engineering discipline
  • 1+ years of hardware experience performing engineering, fabrication, assembly, or testing

PREFERRED SKILLS AND EXPERIENCE:
  • Master's degree in an engineering discipline
  • Excellent communication skills and desire to attain highest levels of customer satisfaction
  • Highly detail oriented, diligent, hard-working
  • Strong interpersonal and collaborative skills, with enthusiasm for problem solving and a great attitude in the face of extreme challenges
  • Excellent negotiation, conflict resolution, and leadership skills
  • Experience in technical project management and master scheduling
  • Experience in owning and effectively resolving root-cause investigations, including effective resolution and hardware containment actions
  • 2+ years of experience with any of the following: requirements development, engineering design, hardware production, verification plan development, test and evaluation, NASA or USSF certification of spacecraft and launch vehicles, design engineering, mission management, production and test, launch and mission operations, flight test, systems integration and engineering, project management
  • Hands-on experience with various industry standard manufacturing tools (mills, lathes, electronics assembly, composite layups, ect.) and design or analysis packages (NASTRAN, ABAQUS, ANSYS, CAD, ect.)
  • Hardware or project leadership on an award-winning engineering project or competition team (FSAE, Design-Build-Fly, NASA Student Launch, etc.)

ADDITIONAL REQUIREMENTS:
  • Must be available to work long hours and weekends as necessary
  • Must be available to travel as necessary

COMPENSATION AND BENEFITS:
Pay range:
Level I: $100,000.00 - $117,500.00/per year
Level II: $115,000.00 - $140,000.00/per year
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.
ITAR REQUIREMENTS:
  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

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About SpaceX

Sourced by ZipRecruiter

Industry

Aerospace product and parts manufacturing, data services, guided missile and space vehicle manufacturing and satellite telecommunications

Company size

1,001 - 5,000 Employees

Headquarters location

Hawthorne, CA, US

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