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Chapters Health System

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Chapters Health System Jobs Information

What is it like to work at Chapters Health System?

Chapters Health System appears to be a compassionate and patient-centered organization that prioritizes the well-being of its patients and employees. The company's mission-driven approach is reflected in its team structure, which includes a multidisciplinary team of healthcare professionals working together to provide high-quality care in a supportive and collaborative work environment. Working at Chapters Health System may appeal to individuals who are passionate about delivering exceptional patient care and are motivated by the opportunity to make a meaningful difference in the lives of others.

Do workers at Chapters Health System get paid breaks?

No. Most people don’t get paid breaks.
82% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2026.

Does Chapters Health System pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
35% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

At Chapters Health System, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
82% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from Chapters Health System affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get paid time off at Chapters Health System?

Most people get paid time off work.
85% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and March 2026.

Do workers at Chapters Health System worry about hours?

Some people worry about getting enough hours.
60% of people report they worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to get time off at Chapters Health System?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Chapters Health System managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and December 2025.

Do jobs at Chapters Health System spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to take sick days at Chapters Health System?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Chapters Health System feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Chapters Health System get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.

Is it stressful to work at Chapters Health System?

Some people feel stressed out here.
50% of people say they often feel stressed out at work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Chapters Health System enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Chapters Health System recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get enough training when they start at Chapters Health System?

Most people got enough training when they started.
82% of people report they got enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at Chapters Health System?

Most people aren’t given support to advance their career here.
In the last year, 71% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think Chapters Health System’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how Chapters Health System is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.
What other companies are hiring for Chaplain jobs?
What are the most popular jobs at Chapters Health System?
What are the most popular categories at Chapters Health System?
Infographic showing various Chaplain job openings at Chapters Health System in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Physical job distribution.
Day Triage RN (Not REMOTE) (HPH Hospice)

Day Triage RN (Not REMOTE) (HPH Hospice)

Chapters Health System

Brooksville, FL

Other

Posted 23 days ago

Chapters Health System rating

7.5

Company rating: 7.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

It's inspiring to work with a company where people truly BELIEVE in what they're doing!
When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!
The RN Day Triage provides telephonic and ad hoc support to patients and families. The RN, Day Triage will establish and maintain positive relationships with team members, patients/families and referral resources. This position is not REMOTE,
Qualifications:
  • Current Affiliate state or multi-state license to practice as an RN, and has the ability to apply for/obtain multi-state RN license within 30 days of hire, if not already a holder of a multi-state license.
  • Minimum of one (1) year nursing experience; hospice or hospital experience preferred
  • Active BLS for healthcare professionals from the American Heart Association or Red Cross.
  • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
  • Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred
  • Excellent critical decision making and problem-solving skills
  • Excellent clinical and assessment skills
  • Ability to use equipment with visual and auditory mechanisms
  • Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines
  • Ability to effectively handle stressful situations professionally and calmly with exceptional customer service
  • Strong patient service skills
• Information seeking / probing skills
• Accurate knowledge transfer
• Listening, understanding, and responding
  • Able to navigate in a fast-paced environment utilizing interpersonal skills to maximize caller reassurance and patient visits
  • Ability to work in a cooperative team environment
  • Able to exhibit a sense of urgency in daily work activities
  • Skilled in computer operations; proficiency in MS Office software applications, on-line research and proven data entry and navigation skills
  • Available to work shifts to accommodate extended hours of operation as scheduled
  • Ability to perform sedentary work with frequent interruptions
  • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families
  • Ability to perform the essential functions and physical requirements lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodations
Competencies:
  • Satisfactorily complete competency requirements for this position.
Responsibilities of all employees:
  • Represent the Company professionally at all times through care delivered and/or services provided to all clients.
  • Comply with all state, federal and local government regulations, maintaining a strong position against fraud and abuse.
  • Comply with Company policies, procedures and standard practices.
  • Observe the Company's health, safety and security practices.
  • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
  • Use resources in a fiscally responsible manner.
  • Promote the Company through participation in community and professional organizations.
  • Participate proactively in improving performance at the organizational, departmental and individual levels.
  • Improve own professional knowledge and skill level.
  • Advance electronic media skills.
  • Support Company research and educational activities.
  • Share expertise with coworkers both formally and informally.
  • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.
Job Responsibilities:
  • Triages phone calls and ensures that callers' needs are met efficiently using excellent customer service skills.
  • Provides and manages direct care to patients and families incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up.
  • Responsible for the timely, courteous, and effective handling of clinical inquiries related to Chapters Health System's services. Positively promotes and clearly explains benefits of Chapters Health System's services. Clients include current and prospective patients, friends, or family members, Powers of Attorney, care providers, physicians, nursing staff, nursing homes and Assisted Living Facilities (ALFs), hospital staff, and others, as appropriate.
  • Gathers necessary information and required documentation from appropriate sources to ensure complete, current, and accurate documentation of patient information and data.
  • Accurately enters data into information tracking systems, including entering and tracking patient referral file in electronic medical record (EMR).
  • Provides reassurance to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates or completes in person visit when needed/or requested.
  • Assists the patient and family to achieve the desired comfort levels.
  • Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.
  • Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).
  • Triage RN's who experience technical issues not caused by the company equipment or network (i.e. offsite power outage, personal internet outage) are required to report the situation to leadership immediately, and have 30 minutes to resolve the technical issue. If the issue cannot be resolved in 30 minutes, RN may be required to report to a IPU or Resource Center based on leadership direction.
  • During times of emergencies (i.e. Hurricanes, etc.), the Triage RN may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency.
  • Performs other duties as assigned.

Compensation Pay Range:
$61,860.66 - $96,657.28
This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.
All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/

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About Chapters Health System

Sourced by ZipRecruiter

Chapters Health System is a non-profit organization based in Temple Terrace, FL, in the United States and operating in the healthcare industry. The company provides a range of essential services, including hospice care, palliative care, home health care, grief support, and more. Chapters Health System was founded on a profound belief in enhancing the quality of life for individuals facing serious health conditions and providing support to their families. The mission of the organization revolves around providing support-centric healthcare services and compassionate care to its patients. Notably, the organization is acclaimed for its comprehensive approach to health care delivering holistic services that address physical, psychological, and emotional wellbeing.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Temple Terrace, FL, US

Year founded

1983

Social media

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