12 Ceribell Customer Service Representative Jobs Hiring Near You

Ceribell is seeking a driven, results-focused Business Development Representative (BDR) to join our growing sales team. This role is ideal for individuals who thrive in a high-activity, outbound environment and are motivated by measurable performance, professional growth, and meaningful impact in healthcare.

We welcome candidates with hands-on prospecting and cold-calling experience as well as clinically trained professionals—such as nurses or EEG technologists—who are ready to transition into medical device sales.

The BDR serves as the first point of contact for prospective customers, leveraging either sales discipline or clinical insight to engage healthcare stakeholders, understand workflow challenges, and generate qualified pipeline for our field sales team. This is a high-visibility opportunity to build foundational MedTech sales skills within a fast-growing company, with a defined pathway toward future field-based medical device roles.

Responsibilities

• Outbound Prospecting: Proactively prospect by engaging physicians, nurses and hospital stakeholders within assigned accounts through high-volume outbound activity, including cold calling, email, and social outreach to introduce Ceribell's solutions
• Account Discovery: Research target accounts through asking thoughtful questions to identify key stakeholders, decision-makers, uncover patient-care needs and clinical and operational pain points
• Lead Qualification: Engage prospects to assess fit, urgency, and interest while clearly articulating Ceribell's value proposition
• Meeting Scheduling: Secure and coordinate high-quality introductory meetings for field sales partners, ensuring a strong handoff
• Pipeline Management: Build, track, and advance opportunities through the early stages of the sales funnel
• Data Management: Maintain accurate, detailed account and activity records in Salesforce (SFDC)
• Cross-Functional Collaboration: Partner closely with Sales and Marketing to execute outbound strategies and campaigns
• Product Knowledge: Rapidly develop working knowledge of Ceribell's MedTech solutions to confidently position value
• Objection Handling: Professionally navigate objections and rejections while maintaining momentum and urgency
• Territory Management: Prioritize outreach and activity to maximize pipeline creation in a fast-paced environment

Qualifications

• Sales or Clinical Experience: 1–3 years of experience in sales development, outbound prospecting, cold calling, or customer-facing roles. Candidates should have proven experience in prospecting and cold outreach, or 1 year in sales support in a clinical setting (e.g., RN) with prospecting experience. Experience in acute care, ICU, ED, neuro, or hospital-based settings is a plus.
• Drive & Career Ambition: Strong desire to break into MedTech/medical device sales. Coachable, curious, and eager to learn in a fast-moving environment.
• Results-Driven Mindset: Highly motivated, competitive, and resilient. Comfortable with rejection and motivated by goals, metrics, and continuous improvement.
• Communication Skills: Strong verbal and written communication skills; ability to build rapport quickly and adapt messaging to different stakeholders.
• Organization & Prioritization: Ability to manage high activity levels while focusing on high-value targets. Comfortable juggling multiple priorities.
• Adaptability & Problem Solving: Proactive, resourceful, and able to adjust approach based on feedback and results.
• Technical Aptitude: Experience with Salesforce (SFDC), Microsoft Excel, LinkedIn Sales Navigator, ZoomInfo, and other similar platforms.
• Presentation & Confidence: Comfortable speaking with professionals and articulating product value clearly.