119 Cardinal Customer Service Representative Jobs Hiring Near You

Cardinal Health’s Global Medical Products and Distribution (“GMPD”) segment, focuses on U.S. and International Products and Distribution businesses.  We offer industry expertise and an expanding portfolio of safe, effective medical products that improve quality, manage costs and reduce complexity. With our trusted regulatory experience, insights, and infrastructure, we help manufacture and source medical products that meet the demand for value-driven, comprehensive healthcare solutions. Cardinal Health supports our customers with leading laboratory distribution solutions that provide flexibility, reliability, and visibility to deliver the right products to the right place at the right time. 

Job Summary  

The Lab sales team focuses on selling high-quality Cardinal Health™ Brand Laboratory Products and Services tailored for every lab discipline, including custom kitting and distribution services into hospital and independent labs. The Sales Consultant, Laboratory Products & Distribution has the responsibility for growing Cardinal Health Brand, Preferred National Brand products & distribution services in these facilities.  This individual will take the lead role in delivering complex broad-based portfolio of solutions that meet customer needs and builds and sustains relationships with current and new accounts. Our Cardinal Health Laboratory team is deeply knowledgeable into the clinical lab industry and the challenges it faces, including increasing complexity, workforce shortages, budget constraints and evolving supply chain requirements.  Our comprehensive product offering is continuously expanding to meet the requirements of our customers, and we support the end-to-end testing workflow with products for every lab discipline, including custom kitting solutions, capital equipment and point of care options. 

Territory:   Long Island, New York

Responsibilities  

• Responsible for managing a large territory with the direct objective to increase account penetration, and customer satisfaction within the lab space.  

• Drive new business, providing optimal service, targeting Cardinal brand conversion opportunities and growth across the lab products portfolio and distribution services.  

• Collaborates both internally and externally within various business units such as key contacts within national accounts, GPO , and other vendors to archive results. 

• Initiates and takes ownership of principles of territory management, including account planning, selling processes, post-sales implementation processes, deal economics.  

• Negotiates contracts locally, including costing agreements with manufacturers.  

• Ensures optimal service levels and holds internal teams accountable for customer service, operations, pricing, inventory, etc.  

• Validates that contacts are loaded in a timely manner and that contracts are back dated correctly and that the integrity of the contract is maintained.  Submits and processes all account maintenance for customer accounts within the internal system.  

• Provides technical support on products such as providing demonstrations of products, samples of products and conducting trainings of staff.  

• Complete all administrative tasks & training including expense reports, pipeline, maintain accurate SFDC records, market feedback, etc.  

• Attend and participate in sales meetings, training programs, conventions, and trade shows as directed. Attend all regional, divisional and sector events including National Sales Meetings. 

• Maintain required sales activity level - examples include the number of expected visits & calls, number of products presented/account, etc.  

• Assists distribution order support and coordination as needed. Assist customers with back-orders and other related service issues  

• Maintain knowledge of the current industry/competitive landscape including, GPO's, healthcare economics, reimbursement, competitors, competitive products, etc.  

• Travel within assigned territory to call on accounts including overnight travel. Maintain active, in-person presence  

Qualifications  

• Bachelor's degree in related field, or equivalent work experience, preferred 

• Previous successful sales experience in distribution or healthcare preferred, lab experience beneficial.  

• Lives within the managed territory (lives within 30 minutes of city where largest prime vendors are located)  

• Experience working with Microsoft applications and other CRM tools (i.e. salesforce).  

• Understands the sales process in a faced paced, highly complex selling environment  

• Must be experienced with business development and cold calling  

• Strong organizational skills & business acumen  

• Demonstrate history of high achievement and coachability through new challenges  

• Ability to travel as needed (about 4-6 overnights a month on average)  

• A valid driver's license issued in one of the 50 States with a clean driving record 

• Customer/Vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview.  

Anticipated pay range: $131,500 - $152,370 (includes targeted variable pay)  

Bonus eligible: Yes   

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.  

• Medical, dental and vision coverage  

• Paid time off plan  

• Health savings account (HSA)  

• 401k savings plan  

• Access to wages before pay day with myFlexPay  

• Flexible spending accounts (FSAs)  

• Short- and long-term disability coverage  

• Work-Life resources  

• Paid parental leave  

• Healthy lifestyle programs  

Application window anticipated to close: 08/01/2026 *if interested in opportunity, please submit application as soon as possible 

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.