ZipRecruiter

Log In

Capstone Logistics
Capstone Logistics

73 Capstone Logistics Customer Service Representative Jobs Hiring Near You

Daikin Comfort

Logistics Customer Service Rep. 1

Waller, TX · On-site

$14.50 - $19.75/hr

Logistics Customer Service Representative The Logistics Customer Service Representative responds to customer's inquiries or complaints regarding the organization's products or services. Determines ...

Mill Wright LLC

Logistics Customer Service Rep

Hillside, NJ · On-site

$16.25 - $22/hr

... Wright Logistics is a family-owned Freight Forwarder and leading transloading warehouse providing specialized import and export services to customers throughout the US and abroad. Mill Wright ...

Capstone Logistics

Logistics Coordinator

Boothwyn, PA · On-site

$19 - $25.25/hr

... Capstone Logistics customers. * Resolve vendor problems or grievances and refer to vendor ... Provide support to the customer service team, on an as needed basis or during peak season. * Ensure ...

Capstone Logistics

Logistics Coordinator

Boothwyn, PA

$19 - $25.25/hr

... Capstone Logistics customers. * Resolve vendor problems or grievances and refer to vendor ... Provide support to the customer service team, on an as needed basis or during peak season. * Ensure ...

iStaffing

Be Seen First

Customer Service Representative (Warehouse & Logistics)

Perris, CA · On-site

$25/hr

Logistics Customer Service Representative The Logistics Customer Service Representative (CSR) is responsible for providing exceptional customer support while coordinating daily transportation and ...

Capstone Logistics

Warehouse Lead Associate

Rock Hill, SC · On-site

$900 - $1.1K/wk

... carrier representatives) to ensure superior levels of customer service * Maintains a safe work ... Ensure all associates follow Capstone Logistics policies and work rules including Capstone safety ...

Capstone Logistics

Warehouse Lead Associate

Rock Hill, SC · On-site

$900 - $1.1K/wk

... carrier representatives) to ensure superior levels of customer service * Maintains a safe work ... Ensure all associates follow Capstone Logistics policies and work rules including Capstone safety ...

Capstone Logistics LLC

Logistics Coordinator

Boothwyn, PA · On-site

$19 - $25.25/hr

... by Capstone Logistics customers. Resolve vendor problems or grievances and refer to vendor ... Provide support to the customer service team, on an as needed basis or during peak season. Ensure ...

Capstone Logistics LLC

Logistics Coordinator

Whitestown, IN · On-site

$20 - $26.50/hr

... by Capstone Logistics customers. Resolve vendor problems or grievances and refer to vendor ... Provide support to the customer service team, on an as needed basis or during peak season. Ensure ...

Capstone Logistics

Warehouse Lead

Houston, TX

$16.75 - $21.50/hr

... carrier representatives) to ensure superior levels of customer service * Maintains a safe work ... Ensure all associates follow Capstone Logistics policies and work rules including Capstone safety ...

Capstone Logistics LLC

Logistics Coordinator

Boothwyn, PA · On-site

$19 - $25.25/hr

... by Capstone Logistics customers. Resolve vendor problems or grievances and refer to vendor ... Provide support to the customer service team, on an as needed basis or during peak season. Ensure ...

previous pagenext page

Showing results 21-40

All JobsCapstone Logistics JobsCapstone Logistics Customer Service Representative Jobs

Capstone Logistics Jobs Information

What is it like to work at Capstone Logistics?

Capstone Logistics is a company that values collaboration and innovation, fostering a dynamic work environment where employees can contribute to the growth and success of the organization.

As a logistics and supply chain solutions provider, Capstone Logistics has a diverse team structure, with various departments working together to deliver customized solutions to clients across different industries. The company's mission is to provide exceptional service and support to its customers, while also promoting a culture of safety, sustainability, and community involvement.

Working at Capstone Logistics may appeal to individuals who are passionate about logistics and supply chain management, as the company offers opportunities for professional growth and development, as well as a chance to be part of a team that is shaping the future of the industry.

What makes Capstone Logistics an attractive place to work?

Capstone Logistics is a leading provider of supply chain solutions, offering a range of services that cater to the evolving needs of the logistics industry. The company's workplace is characterized by a culture of innovation, collaboration, and adaptability, with opportunities for employees to contribute to the development of cutting-edge solutions and work closely with a diverse team of professionals. By joining Capstone Logistics, individuals can expect to be part of a dynamic organization that values employee growth and development, offering opportunities for professional advancement and making a meaningful impact in the supply chain sector.

Do workers at Capstone Logistics get paid breaks?

Sometimes. Only some people get paid breaks.
51% of people say they don’t get paid breaks.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Capstone Logistics pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
83% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

At Capstone Logistics, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
53% of people say they have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Capstone Logistics affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Capstone Logistics?

Most people get paid time off work.
82% of people say they get paid time off.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 88% of people with changing schedules find out their shifts one week or less ahead of time.
  • 8% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 4% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 24 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers at Capstone Logistics worry about hours?

Some people worry about getting enough hours.
51% of people report they worry about getting enough hours.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Capstone Logistics workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for Capstone Logistics workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to get time off at Capstone Logistics?

Some people find it hard to get time off.
44% of people report it’s hard to get time off.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Capstone Logistics managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Capstone Logistics spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
27% of people report that their job takes up time that they don’t get paid for.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at Capstone Logistics?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Capstone Logistics job good for students?

Most students say this is a good place to work if you’re studying.
67% of students report this is a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at Capstone Logistics good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
60% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Capstone Logistics feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Capstone Logistics get to take their breaks without interruption?

Only some people get breaks without interruption.
36% of people report that their breaks get interrupted.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Capstone Logistics?

Most people feel stressed here.
70% of people say they often feel stressed at work.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Capstone Logistics enjoy their jobs?

Only some people enjoy their job.
47% of people report they don’t enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Capstone Logistics recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Capstone Logistics?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Capstone Logistics?

Most people aren’t given support to advance their career here.
In the last year, 72% of people report not being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Capstone Logistics’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Capstone Logistics is doing?

Most people don’t feel well informed about how the company is doing.
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Capstone Logistics?

What are the most popular categories at Capstone Logistics?

Infographic showing various Customer Service Representative job openings at Capstone Logistics in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 100% Physical job distribution.

Logistics Customer Service Representative

Jewelers Mutual Insurance Company

Neenah, WI

$16.50 - $22.50/hr

Full-time

Retirement, PTO

Posted 19 days ago

Job description

Summary:
The Logistics Customer Service Representative (CSR) I is responsible for taking inbound & placing outbound customer phone calls for our Jewelers Mutual Shipping Solution product.  This is done by supporting clients’ needs and inquiries and carrying out the operational tasks necessary to deliver logistic services strictly in accordance with the company’s security protocols as outlined in standard operating procedures.

Role will work Monday through Friday, 9am - 530pmCST and Saturday coverage as needed by the business.

Why Jewelers Mutual:

Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation.

As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence.

We’re dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people.

Here, you’ll:

  • Move fast and embrace change
  • Always look for better ways
  • Grow, thrive, and help shape what’s next

Join us and be part of a culture where you can make an impact while building your future.

What You’ll Do:

  • Handle customer requests, answer incoming phone calls and respond to inquiries in accordance with established service standards and standard operating procedures, providing exceptional customer service.
  • Troubleshoot customer system issues to find appropriate solutions for their unique situations.
  • Assist customers with their inquiries regarding services offered by the company including small parcel shipping, transit insurance and Anti-Money Laundering compliance. This includes training new customers in use of the company’s online services.
  • Correct and submit carrier supply orders for clients.
  • Onboard new customers including training on navigation of our online shipping platform and address any immediate questions.
  • Effectively communicate via email with carriers and clients to resolve inquiries and open investigations on missing packages.
  • Recreate customer system issues to find appropriate solutions for their unique situations.
  • Monitor the shipping email inbox and respond to customer inquiries.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You’ll Bring:

Leadership Responsibilities

None

Minimum Qualifications
  • High school degree or equivalent
Preferred  Qualifications
  • 1 to 3 years of customer service experience
  • Familiarity with Microsoft Office
  • Property/casualty insurance background and jewelry industry experience are helpful.

Certificates, Licenses, Registrations  

None

Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer.
  • Occasionally required to stand; walk; use hands to finger, handle, or touch objects or controls; and talk or hear.

What We Offer You:

  • Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions.
  • Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
  • Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes
  • Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth.

Accessibility and Accommodations
We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting jmrecruiting@jminsure.com.

Apply