Dispatch Specialist
Phoenix, AZ · On-site +1
The Dispatch Specialist II assists field technicians and other departments to ensure customer commitments are met. Using Cable One Field Service Management and ACSR. This position maximizes the ...
60 Cable One Field Technician Jobs Hiring Near You
Dispatch Specialist
Phoenix, AZ · On-site +1
The Dispatch Specialist II assists field technicians and other departments to ensure customer commitments are met. Using Cable One Field Service Management and ACSR. This position maximizes the ...
Lead Technician
Lawton, OK · On-site
$43K - $56K/yr
Must have successfully completed all Cable One Technical Training Center courses through Senior Field Technician and Advanced Technician if applicable. * Valid driver's license and a good driving ...
Lead Technician
Lawton, OK · On-site
$43K - $56K/yr
Must have successfully completed all Cable One Technical Training Center courses through Senior Field Technician and Advanced Technician if applicable. * Valid driver's license and a good driving ...
Field Technician
La Grange, TX · On-site
$19.75 - $27/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ...
Field Technician
La Grange, TX · On-site
$19.75 - $27/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ...
Field Technician
Sherman, TX · On-site
$17.75 - $24/hr
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ... As a Sparklight Field Technician, you will be helping your community stay connected to what matters ...
Field Technician
Sherman, TX · On-site
$17.75 - $24/hr
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ... As a Sparklight Field Technician, you will be helping your community stay connected to what matters ...
Field Technician
Fargo, ND · On-site
$19.50 - $26.50/hr
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ... As a Sparklight Field Technician, you will be helping your community stay connected to what matters ...
Field Technician
Fargo, ND · On-site
$19.50 - $26.50/hr
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ... As a Sparklight Field Technician, you will be helping your community stay connected to what matters ...
Field Technician
Cottonwood, AZ · On-site
$18.50 - $25.25/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ...
Field Technician
Cottonwood, AZ · On-site
$18.50 - $25.25/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ...
Field Technician
Sherman, TX · On-site
$17.75 - $24/hr
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ... As a Sparklight Field Technician, you will be helping your community stay connected to what matters ...
Field Technician
Sherman, TX · On-site
$17.75 - $24/hr
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ... As a Sparklight Field Technician, you will be helping your community stay connected to what matters ...
Field Technician
Taylorville, IL · On-site
$18.75 - $25.75/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One company, we keep our customers and associates connected to what matters ...
Field Technician
Taylorville, IL · On-site
$18.75 - $25.75/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One company, we keep our customers and associates connected to what matters ...
Field Technician
Sioux City, IA · On-site
$19.50 - $26.75/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One company, we keep our customers and associates connected to what matters ...
Field Technician
Sioux City, IA · On-site
$19.50 - $26.75/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One company, we keep our customers and associates connected to what matters ...
Field Technician
Nampa, ID · On-site
$19 - $25.75/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One company, we keep our customers and associates connected to what matters ...
Field Technician
Nampa, ID · On-site
$19 - $25.75/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One company, we keep our customers and associates connected to what matters ...
Field Technician
Lawton, OK · On-site
$19.50 - $26.50/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One company, we keep our customers and associates connected to what matters ...
Field Technician
Lawton, OK · On-site
$19.50 - $26.50/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One company, we keep our customers and associates connected to what matters ...
Field Technician
Prescott, AZ · On-site
$19/hr
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ... If you have never thought about a career as a Field Technician, it's time to think again! If you ...
Field Technician
Prescott, AZ · On-site
$19/hr
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ... If you have never thought about a career as a Field Technician, it's time to think again! If you ...
Field Technician
Show Low, AZ · On-site
$18.75 - $25.50/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ...
Field Technician
Show Low, AZ · On-site
$18.75 - $25.50/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ...
Field Technician
Mccomb, MS · On-site
$17 - $23.25/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One company, we keep our customers and associates connected to what matters ...
Field Technician
Mccomb, MS · On-site
$17 - $23.25/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One company, we keep our customers and associates connected to what matters ...
Field Technician
Lebanon, MO · On-site
$19/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ...
Field Technician
Lebanon, MO · On-site
$19/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ...
Field Technician
Parsons, KS · On-site
$18.25 - $24.75/hr
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ... As a Sparklight Field Technician, you will be helping your community stay connected to what matters ...
Field Technician
Parsons, KS · On-site
$18.25 - $24.75/hr
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ... As a Sparklight Field Technician, you will be helping your community stay connected to what matters ...
Field Technician
Saint James, MO · On-site
$19.25 - $26.50/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One company, we keep our customers and associates connected to what matters ...
Field Technician
Saint James, MO · On-site
$19.25 - $26.50/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One company, we keep our customers and associates connected to what matters ...
Field Technician
Grenada, MS · On-site
$19/hr
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ... If you have never thought about a career as a Field Technician, it's time to think again! If you ...
Field Technician
Grenada, MS · On-site
$19/hr
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ... If you have never thought about a career as a Field Technician, it's time to think again! If you ...
Field Technician (Reidsville, GA)
Reidsville, GA · On-site
$15.75 - $21.50/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ...
Field Technician (Reidsville, GA)
Reidsville, GA · On-site
$15.75 - $21.50/hr
If you have never thought about a career as a Field Technician, it's time to think again! If you ... At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ...
Field Technician
Pell City, AL · On-site
$16.50 - $22.75/hr
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ... As a Field Technician, you will be helping your community stay connected to what matters most! Your ...
Field Technician
Pell City, AL · On-site
$16.50 - $22.75/hr
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters ... As a Field Technician, you will be helping your community stay connected to what matters most! Your ...
Cable One Jobs Information
What is it like to work at Cable One?
Cable One is a company that values community involvement and customer satisfaction, with a focus on providing reliable and high-quality internet, TV, and phone services to its customers.
The company operates as a team-based organization, with a flat management structure that encourages collaboration and open communication among employees. Cable One's work environment is designed to be flexible and adaptable, with opportunities for professional growth and development.
Working at Cable One may appeal to individuals who value a customer-centric approach and are passionate about delivering exceptional service to their community, as the company offers a range of career opportunities in fields such as customer service, technical support, and sales.
The company operates as a team-based organization, with a flat management structure that encourages collaboration and open communication among employees. Cable One's work environment is designed to be flexible and adaptable, with opportunities for professional growth and development.
Working at Cable One may appeal to individuals who value a customer-centric approach and are passionate about delivering exceptional service to their community, as the company offers a range of career opportunities in fields such as customer service, technical support, and sales.
What makes Cable One an attractive place to work?
Cable One is a leading provider of high-speed internet, cable television, and phone services in the United States, with a strong reputation for delivering reliable and innovative connectivity solutions to its customers. The company's workplace culture values collaboration, innovation, and employee growth, offering a dynamic and supportive environment where team members can develop their skills and contribute to the company's success. By joining Cable One, individuals can pursue a career in a rapidly evolving industry, with opportunities to make a meaningful impact, drive growth, and advance their professional development in a stable and forward-thinking organization.
What other companies are hiring for Field Technician jobs?
What are the most popular jobs at Cable One?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 14 days ago
Job description
Job Description:
At Sparklight/Cableone, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
The Dispatch Specialist II assists field technicians and other departments to ensure customer commitments are met. Using Cable One Field Service Management and ACSR. This position maximizes the efficiency and effectiveness of the field workforce.
What you will do to contribute to the company's success
Qualifications
Core Competencies
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
Additional Perks
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
#LI-SK1
At Sparklight/Cableone, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
The Dispatch Specialist II assists field technicians and other departments to ensure customer commitments are met. Using Cable One Field Service Management and ACSR. This position maximizes the efficiency and effectiveness of the field workforce.
What you will do to contribute to the company's success
- Provides phone and chat support to field technicians in need of assistance with work order modifications and customer account requests.
- Resolves various types of ticket and email requests and inquiries from the Technical Care Center and Virtual Call Centers.
- Monitors technician's routes in order to have an ongoing understanding of availability for work orders.
- Sets up locates and outages as required.
- This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Values.
Qualifications
- High School Degree required.
- 2 years or more prior experience in Dispatch, Field Technician or Workforce Management (WFM) role preferred.
- Less than one-year prior customer service experience required.
- Excellent verbal and written communication.
- Strong data-entry ability (alpha/numeric).
- Must be able to navigate the internet and be comfortable using various computer programs.
- Ability to work in a fast-paced, demanding environment and with good time management.
- Understanding of Outlook and GPS.
- Understanding of ServiceNow and ACSR
Core Competencies
- Committed: Values each customer, while working hard to keep their business and support our communities.
- Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
- Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
- Personal: Knows our customers well, and tailors our communications for such.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
- Medical, dental, and vision plans - start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
Additional Perks
- Tuition reimbursement (up to $5,250 on 1st year)
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
- FREE Cable One services for associates who live in a serviceable area
- Up to $75/mo. Stipend
- Remote Access to select premium channels (Cable One, Sparklight, Cable America and ValueNet Fiber Only)
- Vehicle provided for daily work purposes, if residing within reasonable radius from office location
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
#LI-SK1