IT Support
Charlotte, NC · On-site
Hello, SpiceOrb is looking for an IT Support n Charlotte, NC Role: IT Support Location: Charlotte ... This role delivers a white-glove support experience across a broad range of technology needs ...
3 Brightspeed N/A Jobs Hiring Near You
IT Support
Charlotte, NC · On-site
Hello, SpiceOrb is looking for an IT Support n Charlotte, NC Role: IT Support Location: Charlotte ... This role delivers a white-glove support experience across a broad range of technology needs ...
Travel CT Technologist
Atlanta, GA · On-site
$2.1K - $2.2K/wk
AMN Healthcare Allied is seeking a travel CT Technologist for a travel job in Atlanta, Georgia ... You will operate GE HD Revolution, Siemens Flash, and GE Brightspeed CT scanners, handling 2 to 3 ...
Travel CT Technologist
Atlanta, GA · On-site
$2.1K - $2.2K/wk
AMN Healthcare Allied is seeking a travel CT Technologist for a travel job in Atlanta, Georgia ... You will operate GE HD Revolution, Siemens Flash, and GE Brightspeed CT scanners, handling 2 to 3 ...
Travel CT Tech - $2,185 to $2,252 per week in Atlanta, GA
Atlanta, GA · On-site
$54.62 - $56.30/hr
You will operate GE HD Revolution, Siemens Flash, and GE Brightspeed CT scanners, handling 2 to 3 ... This role requires ARRT (CT) certification, a Georgia license, and large hospital CT experience.
Travel CT Tech - $2,185 to $2,252 per week in Atlanta, GA
Atlanta, GA · On-site
$54.62 - $56.30/hr
You will operate GE HD Revolution, Siemens Flash, and GE Brightspeed CT scanners, handling 2 to 3 ... This role requires ARRT (CT) certification, a Georgia license, and large hospital CT experience.
Brightspeed Jobs Information
What is it like to work at Brightspeed?
Brightspeed is a company that values collaboration and innovation, fostering a culture of teamwork and open communication among its employees. As a telecommunications provider, Brightspeed offers a dynamic work environment with a focus on delivering high-speed internet and network services to its customers, with a team structure that emphasizes customer-centricity and technical expertise. Working at Brightspeed may appeal to candidates who are passionate about technology and customer service, with opportunities to grow professionally and contribute to the company's mission of connecting communities through reliable and fast internet services.
What makes Brightspeed an attractive place to work?
Brightspeed is a telecommunications company that aims to deliver fast, reliable, and affordable internet services to communities across the United States. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities to work on cutting-edge technology and projects that drive business success. Joining Brightspeed can provide professionals with a chance to make a meaningful impact in their communities, develop their skills, and advance their careers in a rapidly evolving industry.
Do workers at Brightspeed get paid breaks?
Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.
83% of people say they get paid breaks.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.
Does Brightspeed pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.
At Brightspeed, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and July 2026.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and July 2026.
Is the health insurance from Brightspeed affordable enough for their workers?
Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between April 2025 and July 2026.
94% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between April 2025 and July 2026.
Do people get paid time off at Brightspeed?
Most people get paid time off work.
89% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and July 2026.
89% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.
- 43% of people with changing schedules find out their shifts one week or less ahead of time.
- 43% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 14% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.
Do workers at Brightspeed worry about hours?
Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.
100% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.
Do Brightspeed workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.
50% report that they don’t have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it for Brightspeed workers to change shifts?
Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it to get time off at Brightspeed?
Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.
86% of people report it’s easy to get time off.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.
Do Brightspeed managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.
Do jobs at Brightspeed spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it to take sick days at Brightspeed?
Most people find it easy to take sick days.
72% of people report that it’s easy to take time off if they are sick.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.
72% of people report that it’s easy to take time off if they are sick.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.
Is working at Brightspeed good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
46% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
46% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Brightspeed feel treated with respect by their managers?
Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.
71% of people say they’re treated with respect by their managers.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Brightspeed get to take their breaks without interruption?
Only some people get breaks without interruption.
36% of people report that their breaks get interrupted.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.
36% of people report that their breaks get interrupted.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.
Is it stressful to work at Brightspeed?
Most people feel stressed here.
79% of people say they often feel stressed at work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.
79% of people say they often feel stressed at work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at Brightspeed enjoy their jobs?
Only some people enjoy their job.
47% of people report they don’t enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and July 2026.
47% of people report they don’t enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Brightspeed recommend working with their team?
Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get enough training when they start at Brightspeed?
Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.
44% of people report they didn’t get enough training when they started working here.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get support to advance at Brightspeed?
Most people aren’t given support to advance their career here.
In the last year, 73% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.
In the last year, 73% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people think Brightspeed’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers feel well informed about how Brightspeed is doing?
Only some people feel well informed about how the company is doing.
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for N/A jobs?
What are the most popular jobs at Brightspeed?
What are the most popular categories at Brightspeed?
Job description
Hello,
SpiceOrb is looking for an IT Support n Charlotte, NC
Role: IT Support
Location: Charlotte, NC(Onsite)
Duration: 12+ Months Contract
Job Description
The Executive Leadership and Headquarters IT Support Specialist provides
dedicated, high-touch IT support to Brightspeed's C-suite, executive leadership
team, and employees based at the company's headquarters.
This role delivers a white-glove support experience across a broad range of
technology needs, ensuring issues are resolved quickly, thoroughly, and with
minimal disruption. Success requires a strong combination of technical
expertise, sound judgment, discretion, communication skills, empathy, and
patience.
The specialist will also partner closely with the Microsoft 365, Endpoint, and
Service Desk teams to support, manage, and improve Brightspeed's IT
environment.
Key Responsibilities
Provide dedicated IT support to the executive leadership team and
headquarters employees.
Deliver white-glove service by resolving technical issues promptly,
professionally, and completely.
Troubleshoot hardware, software, mobile device, connectivity,
collaboration, and access-related issues.
Create documentation and provide hands-on training for new systems,
tools, and features.
Support the rollout of new hardware and software, incorporating feedback
from executive users.
Partner with the Service Desk to create and maintain knowledge base
articles.
Identify recurring hardware and software issues and advise IT leadership
on trends, risks, and improvement opportunities.
Partner with the Microsoft 365 team to support the administration and
maintenance of SharePoint, Active Directory, Exchange, Microsoft Teams,
and related services, with the team providing technical guidance and
escalation support as needed.
Serve as an advanced escalation point for complex Service Desk issues at
approximately Tier 2.5 support.
Collaborate with the Endpoint team to support Windows, macOS, Android,
and iOS devices, while relying on the team for platform expertise, advanced
troubleshooting, and support with upgrades and device management.
Provide recommendations and user feedback related to device standards,
upgrades, and technology improvements.
Coordinate with internal IT teams and vendors to ensure executive issues
receive appropriate priority and follow-through.
Required Qualifications
Strong interpersonal skills, with demonstrated empathy, patience,
professionalism, and discretion.
Ability to remain calm and resourceful while resolving high-priority issues
under pressure.
Advanced web research skills and the ability to quickly identify reliable
technical solutions.
Exceptional verbal and written communication skills.
Strong knowledge of Windows 10 and 11, macOS, iOS, and Android.
Solid understanding of PC, Mac, and mobile device hardware.
Working knowledge of Microsoft 365 applications and services.
Familiarity with remote support and management tools such as
BeyondTrust Remote Support, formerly Bomgar, and Client vPro.
Demonstrated critical-thinking, troubleshooting, and problem-solving
skills.
Ability to manage multiple priorities while maintaining a high standard of
service.
Preferred Qualifications
Microsoft 365 administration experience.
Previous experience in a help desk, technical support, hospitality,
restaurant, or retail environment.
Experience creating reports and dashboards in ServiceNow.
About SpiceOrb
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
San Francisco, CA, US
Year founded
2019