Technical Account Manager
$99K - $112K/yr
... of the Braze platform. Your focus will be to drive value, retention, and adoption of Braze ... Empower customer product and engineering teams to use our product as independently and efficiently ...
60 Braze Platform Engineer Jobs Hiring Near You
Technical Account Manager
$99K - $112K/yr
... of the Braze platform. Your focus will be to drive value, retention, and adoption of Braze ... Empower customer product and engineering teams to use our product as independently and efficiently ...
Technical Account Manager
San Francisco, CA · On-site
$99K - $112K/yr
... of the Braze platform. Your focus will be to drive value, retention, and adoption of Braze ... Empower customer product and engineering teams to use our product as independently and efficiently ...
Technical Account Manager
San Francisco, CA · On-site
$99K - $112K/yr
... of the Braze platform. Your focus will be to drive value, retention, and adoption of Braze ... Empower customer product and engineering teams to use our product as independently and efficiently ...
Technical Account Manager
San Francisco, CA · On-site
... of the Braze platform. Your focus will be to drive value, retention, and adoption of Braze ... Instill best practice and engineering excellence amongst your customer portfolio by validating ...
Technical Account Manager
San Francisco, CA · On-site
... of the Braze platform. Your focus will be to drive value, retention, and adoption of Braze ... Instill best practice and engineering excellence amongst your customer portfolio by validating ...
Technical Account Manager
Toronto, ON · On-site
CA$115K - CA$150K/yr
... of the Braze platform. Your focus will be to drive value, retention, and adoption of Braze ... Empower customer product and engineering teams to use our product as independently and efficiently ...
Technical Account Manager
Toronto, ON · On-site
CA$115K - CA$150K/yr
... of the Braze platform. Your focus will be to drive value, retention, and adoption of Braze ... Empower customer product and engineering teams to use our product as independently and efficiently ...
Technical Account Manager
New York, NY · On-site
... of the Braze platform. Your focus will be to drive value, retention, and adoption of Braze ... Instill best practice and engineering excellence amongst your customer portfolio by validating ...
Technical Account Manager
New York, NY · On-site
... of the Braze platform. Your focus will be to drive value, retention, and adoption of Braze ... Instill best practice and engineering excellence amongst your customer portfolio by validating ...
Present and demonstrate the Braze platform's capabilities tailored to customers needs. * Partner with internal teams including Solutions Consulting and Customer Success to ensure customer success.
Present and demonstrate the Braze platform's capabilities tailored to customers needs. * Partner with internal teams including Solutions Consulting and Customer Success to ensure customer success.
Account Executive, Enterprise
Chicago, IL · On-site
Develop and deliver executive-level business value assessments that connect Braze's platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season ...
Account Executive, Enterprise
Chicago, IL · On-site
Develop and deliver executive-level business value assessments that connect Braze's platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season ...
Develop and deliver executive-level business value assessments that connect Braze's platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season ...
Develop and deliver executive-level business value assessments that connect Braze's platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season ...
Account Executive, Enterprise
San Francisco, CA · Hybrid
$121K - $190K/yr
Develop and deliver executive-level business value assessments that connect Braze's platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season ...
Account Executive, Enterprise
San Francisco, CA · Hybrid
$121K - $190K/yr
Develop and deliver executive-level business value assessments that connect Braze's platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season ...
Account Executive, Enterprise
New York, NY · On-site
Develop and deliver executive-level business value assessments that connect Braze's platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season ...
Account Executive, Enterprise
New York, NY · On-site
Develop and deliver executive-level business value assessments that connect Braze's platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season ...
Engineering Manager, Data Streaming
New York, NY · On-site
$160K - $282K/yr
If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO The Platform Engineering Manager leads the Data Streaming team, a specialized group of platform and ...
Engineering Manager, Data Streaming
New York, NY · On-site
$160K - $282K/yr
If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO The Platform Engineering Manager leads the Data Streaming team, a specialized group of platform and ...
Account Executive, Enterprise
Chicago, IL · Hybrid
$115K - $180K/yr
Develop and deliver executive-level business value assessments that connect Braze's platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season ...
Account Executive, Enterprise
Chicago, IL · Hybrid
$115K - $180K/yr
Develop and deliver executive-level business value assessments that connect Braze's platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season ...
Engineering Manager, Data Streaming
New York, NY · On-site
$160K - $282K/yr
If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO The Platform Engineering Manager leads the Data Streaming team, a specialized group of platform and ...
Engineering Manager, Data Streaming
New York, NY · On-site
$160K - $282K/yr
If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO The Platform Engineering Manager leads the Data Streaming team, a specialized group of platform and ...
Account Executive, Enterprise
New York, NY · Hybrid
$121K - $190K/yr
Develop and deliver executive-level business value assessments that connect Braze's platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season ...
Account Executive, Enterprise
New York, NY · Hybrid
$121K - $190K/yr
Develop and deliver executive-level business value assessments that connect Braze's platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season ...
Account Executive, Enterprise
Austin, TX · Hybrid
$98K - $154K/yr
Develop and deliver executive-level business value assessments that connect Braze's platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season ...
Account Executive, Enterprise
Austin, TX · Hybrid
$98K - $154K/yr
Develop and deliver executive-level business value assessments that connect Braze's platform capabilities to team/league-specific outcomes: ticket revenue, sponsorship activation, membership/season ...
Engineering Manager, Data Streaming
New York, NY · Hybrid
$160K - $282K/yr
WHAT YOU'LL DO The Platform Engineering Manager leads the Data Streaming team, a specialized group of platform and reliability engineers responsible for building and operating Braze's managed data ...
Engineering Manager, Data Streaming
New York, NY · Hybrid
$160K - $282K/yr
WHAT YOU'LL DO The Platform Engineering Manager leads the Data Streaming team, a specialized group of platform and reliability engineers responsible for building and operating Braze's managed data ...
Senior Security Engineer II
New York, NY · On-site
$125K - $171K/yr
You'll go especially deep across three areas - secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security - and you'll shape how Braze ...
Senior Security Engineer II
New York, NY · On-site
$125K - $171K/yr
You'll go especially deep across three areas - secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security - and you'll shape how Braze ...
Senior Security Engineer II
San Francisco, CA · On-site
$134K - $185K/yr
You'll go especially deep across three areas - secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security - and you'll shape how Braze ...
Senior Security Engineer II
San Francisco, CA · On-site
$134K - $185K/yr
You'll go especially deep across three areas - secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security - and you'll shape how Braze ...
Senior Security Engineer II
Chicago, IL · On-site
$118K - $161K/yr
You'll go especially deep across three areas - secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security - and you'll shape how Braze ...
Senior Security Engineer II
Chicago, IL · On-site
$118K - $161K/yr
You'll go especially deep across three areas - secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security - and you'll shape how Braze ...
Senior Security Engineer II
New York, NY · On-site
$125K - $171K/yr
You'll go especially deep across three areas - secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security - and you'll shape how Braze ...
Senior Security Engineer II
New York, NY · On-site
$125K - $171K/yr
You'll go especially deep across three areas - secure architecture and threat modeling, detection engineering and incident response, and Kubernetes and platform security - and you'll shape how Braze ...
Braze Jobs Information
What is it like to work at Braze?
Braze is a technology company that prioritizes innovation, collaboration, and customer-centricity, fostering a dynamic and fast-paced work environment.
The company's structure is organized into cross-functional teams, allowing employees to work closely with colleagues from various departments, such as product, engineering, and customer success, to drive product development and customer satisfaction. Braze's headquarters is located in New York City, with additional offices in other locations worldwide, offering a diverse and global work experience.
Working at Braze may appeal to individuals who are passionate about developing cutting-edge technology and are eager to contribute to a company that helps businesses build meaningful relationships with their customers through personalized, omnichannel engagement.
The company's structure is organized into cross-functional teams, allowing employees to work closely with colleagues from various departments, such as product, engineering, and customer success, to drive product development and customer satisfaction. Braze's headquarters is located in New York City, with additional offices in other locations worldwide, offering a diverse and global work experience.
Working at Braze may appeal to individuals who are passionate about developing cutting-edge technology and are eager to contribute to a company that helps businesses build meaningful relationships with their customers through personalized, omnichannel engagement.
What makes Braze an attractive place to work?
Braze is a leading customer engagement platform that empowers businesses to build meaningful connections with their customers through personalized experiences. The company fosters a dynamic work environment that encourages innovation, collaboration, and creativity, with a focus on delivering exceptional customer experiences and driving business growth. By joining Braze, professionals can contribute to shaping the future of customer engagement, develop their skills in a rapidly evolving industry, and be part of a global team that values diversity, inclusion, and employee growth.
What other companies are hiring for Platform Engineer jobs?
What are the most popular jobs at Braze?
What are the most popular categories at Braze?
Technical Account Manager
Austin, TX
Braze
 • Software Development • 1 - 5K employees1,001 - 5,000 employees
$99K - $112K/yr
Full-time
Re-posted 10 days ago
Key responsibilities
Own the ongoing technical relationship with customers throughout their lifecycle, collaborating with Customer Success and account teams.
Help customers instrument and refine Braze platform usage to drive adoption, value, and support renewals and upsells.
Facilitate technical discovery, recommend solutions, and support customer product and engineering teams to ensure effective use of the platform.
Job description
WHAT YOU'LL DO
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As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform.
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Your focus will be to drive value, retention, and adoption of Braze's product through the customer lifecycle, acting as the technical counterpart between Braze and your client's product and engineering team. You will be responsible for understanding your customer's needs and proactively driving forward technical initiatives that help your customers achieve their business goals.
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You'll manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, a tier of customers with enterprise organizational structures and architectures, posing unique geographical, scale, and complexity challenges.
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This is an opportunity to bring your experience as a product and implementation expert, business analyst, problem solver, and customer success professional along with a high level of product and technical competence, delivering high-impact engagements that drive tangible outcomes for some of Braze's most advanced customers.
- You'll be responsible for client success, partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity
- Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells
- Facilitate conversations regarding the customers' desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture
- Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle
- Empower customer product and engineering teams to use our product as independently and efficiently as possible, communicating with customers and internal teams to explain products and solutions by delivering enablement and education
- Adopt governance practices such as creating solutions documentation and building architectural diagrams, and drive progress against key technical work streams through project management
- Instill best practice and engineering excellence amongst your customer portfolio by validating product use cases and technical feasibility for product launch and translating the customers' unique requirements to Braze's Product team
WHO YOU ARE
- 3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts
- 3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming
- You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders
- You are a natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems
- You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment
- You may have bilingual skills beyond English that facilitate us talking with our global customer base in their native language. Please note that this is not a requirement for the role but something that we welcome in our team
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 and $112,500/year with an expected On Target Earnings (OTE) between $110,500 and $125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
About Braze
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
New York, NY, US
Year founded
2011