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What is it like to work at Boston University?

Boston University is a research-intensive institution that values academic excellence, innovation, and community engagement, fostering a collaborative and dynamic work environment.

The university's diverse departments and schools, such as the College of Arts & Sciences and the School of Medicine, offer a range of opportunities for interdisciplinary collaboration and professional growth. Boston University's campus is situated in the heart of Boston, providing access to world-class museums, libraries, and cultural institutions.

Working at Boston University may appeal to individuals who are passionate about higher education, research, and community service, and who value the opportunity to contribute to a leading institution that prioritizes academic rigor, diversity, and social responsibility.

Do workers at Boston University get paid breaks?

Sometimes. Only some people get paid breaks.
66% of people say they don’t get paid breaks.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and January 2026.

Does Boston University pay people when they’re sick?

Yes. Most people get paid when they’re sick.
84% of people say they would get paid if they were sick but scheduled to work.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and May 2026.

At Boston University, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
76% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Boston University affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 24 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Boston University?

Most people get paid time off work.
85% of people say they get paid time off.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 40% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 30% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at Boston University worry about hours?

Most people don’t worry about getting enough hours.
83% of people report they don’t worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Boston University workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it for Boston University workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at Boston University?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Boston University managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at Boston University spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at Boston University?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and May 2026.

Is a Boston University job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and December 2025.

Do people at Boston University feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Boston University get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and May 2026.

Is it stressful to work at Boston University?

Some people feel stressed out here.
56% of people say they often feel stressed out at work.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Boston University enjoy their jobs?

Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Boston University recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at Boston University?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at Boston University?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think Boston University’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how Boston University is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and May 2026.
What other companies are hiring for Operations Assistant jobs?
What are the most popular jobs at Boston University?
What are the most popular categories at Boston University?
Infographic showing various Operations Assistant job openings at Boston University in the United States as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution.
SENIOR BILLING & ACCOUNTS SPECIALIST, Research Finance & Property Management

SENIOR BILLING & ACCOUNTS SPECIALIST, Research Finance & Property Management

Boston University

Boston, MA • On-site

$72K - $83K/yr

Full-time

Medical, Dental, Life, PTO

Posted 3 days ago

Boston University rating

7.9

Company rating: 7.9 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

173rd of 536 rated colleges and universities

Job description

Job Description
The Senior Billing & Accounts Specialist owns end to end invoicing and accounts receivable for a diverse and highly complex portfolio of sponsored projects, ensuring timely, accurate billing, active accounts receivable follow-up and full payment resolution in accordance with sponsor terms, federal and nonfederal regulations, and University policy. The role requires advanced interpretation of award documents, prepares and submits invoices as specified by the sponsor and continuously improves processes by automating workflows and leveraging SAP to its fullest extent. This position requires knowledge of sponsored research administration, strong analytical skills, and the ability to navigate complex systems.
Major duties of this position also include:
  • Prepare, submit, and track sponsor invoices (cost reimbursable, milestone and other award types) across agency portals.
  • Research, analyze, and resolve short payments, overpayments, unapplied cash, and sponsor discrepancies; actively monitor aging and follow up on delinquencies through to final resolution.
  • Investigate complex payment issues including partial payments, denied costs, sponsor offsets, and timing differences.
  • Coordinate with sponsors, central offices, and internal stakeholders to achieve full and accurate cash recovery.
  • Generate and analyze monthly unbilled and A/R reports, surface risks, trends, and actionable insights for management.
  • Review and recommend write offs with full justification and supporting documentation; present packages to Research Financial Operations management for approval.
  • Review and interpret complex award and contract terms (federal, nonfederal, industry, and foundation) to ensure sponsor compliant invoicing and reporting.
  • Apply evolving federal and nonfederal regulations and assess downstream billing and cash impact.
  • Use SAP to its fullest extent, including invoice creation and posting, A/R subledger analysis, dunning and collections, cash application review, and portfolio level reporting; identify root causes of aged or problematic receivables and assist management in recommendations to standardize SOPs for billing and collections to drive consistency and scalability.
  • Provide excellent customer service to PIs, administrators, and central partners; proactively communicate status, issues, and resolutions.
  • Contribute to training and dissemination of policy updates.
  • Partner with management on strategic and data driven projects to advance departmental goals and operational efficiency.
  • Pay Range: Salary Grade 48
  • Minimum $61,200, Midpoint $82,700, Maximum $104,100 Note: Salary is based on related experience, expertise, available budget, and internal equity; new hires can expect an initial annual salary which is between the minimum and midpoint of the range above ($72,000 - $83,000).
  • Boston University supports a flexible work environment for authorized staff members.
  • This position is eligible for a hybrid work arrangement (i.e. remote work up to three (3) days per week), after completion of a successful observation period.

Required Skills
  • Bachelor's degree in a related field.
  • 3-5 years of progressive experience in research administration, sponsored programs billing and accounts receivable, and financial reconciliation within a university or similar research environment.
  • Demonstrated excellence in organization, time management, communication, and attention to detail.
  • Strong analytical and problem-solving skills.
  • Intermediate (or higher) Excel skills (lookups, pivots, complex formulas) for data acquisition, analysis, and reconciliation.
  • A proactive, diplomatic self-starter who works independently and as part of a small, collegial team.
  • Able to prioritize routine tasks and ad hoc needs under multiple deadlines.

Preferred Skills:
  • Hands on experience with SAP (billing, A/R, cash management, and reporting modules) and sponsor e billing portals. Benefits/Other Information: Boston University's generous benefits package includes health, dental, life insurance, and paid time off! Full-time employees are also eligible for tuition remission for courses at Boston University.
  • Note: the remission benefit extends to dependents as well. For more details on benefits, please refer to the Boston University benefits page at https://www.bu.edu/hr/employee-resources/benefits/.
  • The department of Financial Affairs at Boston University values intellectual, cultural, and social diversity among its staff and students. We remain steadfast in our dedication to building a team that is inclusive and equitable and a place where all constituents can thrive.
  • For all positions, we are looking for individuals who enjoy working with colleagues in a collaborative environment and who are flexible and creative. We strongly encourage applications from women and under-represented groups who share our interest in serving a university community with diverse needs, backgrounds, ethnicities, and abilities.
  • Interested applicants are asked to upload a resume, list of references (if available), and submit a cover letter addressed to 'Hiring Manager Senior Billing Account Specialist position'.
  • We will ensure that individuals with disabilities are provided with reasonable accommodation(s) to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation(s). We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

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About Boston University

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Boston University is an international, comprehensive, private research university, committed to educating students to be reflective, resourceful individuals ready to live, adapt, and lead in an interconnected world. Boston University is committed to generating new knowledge to benefit society. We remain dedicated to our founding principles: that higher education should be accessible to all and that research, scholarship, artistic creation, and professional practice should be conducted in the service of the wider community—local and international. These principles endure in the University’s insistence on the value of diversity, in its tradition and standards of excellence, and in its dynamic engagement with the City of Boston and the world. Boston University comprises a remarkable range of undergraduate, graduate, and professional programs built on a strong foundation of the liberal arts and sciences. With the support and oversight of the Board of Trustees, the University, through our faculty, continually innovates in education and research to ensure that we meet the needs of students and an ever-changing world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1839

Social media

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