27 Bose Customer Service Representative Jobs Hiring Near You

At Bose Corporation, we believe sound is the most powerful force on earth - and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound.
Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation.
Job Description
Who we are looking for
At Bose, we believe people are at the center of everything we do. We are seeking a Human Resources Generalist to support our Automotive Hub in Detroit - someone who is passionate about delivering a high-quality employee experience while building strong partnerships across the business to deliver results.
In this role, you will work closely with leaders and employees to support the full spectrum of HR activities, helping to drive organizational effectiveness, employee engagement, and operational excellence. This is an ideal opportunity for an early-career HR professional looking to grow into a strategic HR role within a dynamic, innovation-driven environment.
What you will be responsible for
Business Partnership & Employee Experience

• Serve as a trusted HR partner to employees and people leaders within the Detroit Automotive Hub
• Support day-to-day HR needs while helping to enhance the overall employee experience
• Provide guidance on HR policies, programs, and practices with a focus on consistency and fairness
• Act as a connector between the hub and broader HR partners to ensure seamless support and communication.

Talent & Performance Enablement

• Partner with managers to support performance management, development planning, and ongoing feedback practices
• Contribute to talent discussions and help identify opportunities for employee growth and capability building
• Support the execution of key talent processes, including performance cycles and organizational planning

Employee Relations & Workplace Culture

• Assist in addressing employee relations matters, providing thoughtful, balanced support with guidance from senior HR partners
• Promote a respectful, inclusive, and high-performing workplace culture
• Help foster open communication and proactive issue resolution

HR Operations & Compliance

• Ensure effective and consistent application of HR policies, procedures, and employment practices
• Partner with HR Operations to support onboarding, offboarding, and employee lifecycle processes
• Maintain data accuracy and support reporting and compliance requirements

Talent Acquisition & Workforce Support

• Collaborate with Talent Acquisition to support hiring efforts for the Detroit hub
• Participate in interview and selection processes as needed
• Support workforce planning and organizational changes in partnership with the business

Hub Leadership & Integration

• Help convene and coordinate the Detroit leadership team around local priorities, initiatives, and hub-wide efforts.
• Serve as a key point of contact for hub-specific needs, rhythms, and engagement opportunities.
• Coordinate and help lead Bose Social Impact partnerships with local Detroit-area service organizations
• Partner with leaders and employees to design and deliver hub culture initiatives that strengthen engagement, belonging, and connection.
• Translate enterprise-wide engagement and culture strategies into meaningful, locally resonant experiences for Detroit employees.

What we value

• Bachelor's degree in Human Resources, Business, or a related field
• 4-5 years of relevant HR experience (e.g., HR Coordinator, HR Generalist)
• Foundational knowledge of HR practices, employment law, and employee relations
• Strong interpersonal skills with the ability to build trust and credibility
• Effective communicator with sound judgment and discretion
• Highly organized with strong attention to detail and follow-through
• Interest in culture-building, community engagement, and hub-based leadership roles.
• Demonstrated learning agility and a proactive, solutions-oriented mindset

Preferred Experience

• Experience or interest in the automotive or technology-driven environment.
• Exposure to performance management and employee relations processes
• Familiarity with HR systems and data reporting

At Bose, you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills, experience, education, and location, and goes beyond base salary. The hiring range for this position in the primary work location of Troy, Michigan is: $79,100-$108,875.The hiring range for other Bose work locations may vary.In addition to competitive base pay we offer rewards including bonus programs, comprehensive health and welfare benefits, a 401(k) plan, plus exclusive perks designed to support your wellbeing, and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent company-driven by purpose, guided by our values, and united by a belief in the power of sound. As the world leader in audio experiences, we're creating what's next-pushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Let's Make Waves.
Bose is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. The EEOC's "Know Your Rights: Workplace discrimination is illegal" Poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf. Bose is committed to providing reasonable accommodations to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to applicant_disability_accommodationrequest@bose.com. Please include "Application Accommodation Request" in the subject of the email.
Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.