Act as a role model for BlueCrest values and leadership behaviors. Qualifications Required * Bachelor's degree in business, Engineering, Operations Management, or a related field, or equivalent ...
5 Bluecrest Operations Manager Jobs Hiring Near You
Act as a role model for BlueCrest values and leadership behaviors. Qualifications Required * Bachelor's degree in business, Engineering, Operations Management, or a related field, or equivalent ...
Solutions Development Engineer
Hartford, CT · On-site +1
Remain in compliance with all Bluecrest policies. KEY RELATIONSHIPS The role will report to the ... Client - multiple disciplines from operations through C-Suite * Sales / Sales Management
Solutions Development Engineer
Hartford, CT · On-site +1
Remain in compliance with all Bluecrest policies. KEY RELATIONSHIPS The role will report to the ... Client - multiple disciplines from operations through C-Suite * Sales / Sales Management
Senior Accountant - USA
Danbury, CT · On-site
$75K - $94K/yr
S. operations. This position plays a critical role in the month-end close process, revenue recognition, balance sheet reconciliations, cash management, financial analysis, audit support, and ...
Senior Accountant - USA
Danbury, CT · On-site
$75K - $94K/yr
S. operations. This position plays a critical role in the month-end close process, revenue recognition, balance sheet reconciliations, cash management, financial analysis, audit support, and ...
Operation of troubleshooting instruments and software * Issue accredited performance reports and ... Exceptional organizational and logistical skills required to manage, build, and meet ship schedules
Operation of troubleshooting instruments and software * Issue accredited performance reports and ... Exceptional organizational and logistical skills required to manage, build, and meet ship schedules
Manufacturing Technician II
Danbury, CT · On-site
Safety 1st KEY RELATIONSHIPS The role will report to the Manufacturing Manager and collaborate with ... PCB/circuit design, PLC operation, system testing.
Manufacturing Technician II
Danbury, CT · On-site
Safety 1st KEY RELATIONSHIPS The role will report to the Manufacturing Manager and collaborate with ... PCB/circuit design, PLC operation, system testing.
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Full-time
Re-posted 18 days ago
Key responsibilities
Serve as the primary Service contact for assigned strategic enterprise accounts.
Build and maintain strong executive-level relationships with client stakeholders, including operational leaders and C-suite executives.
Develop and execute account engagement strategies, monitor customer satisfaction, and proactively manage escalations.
Job description
Position Summary
BlueCrest is Looking for an experienced Print & Mail professional passionate about delivering client value and building strategic relationships. They are comfortable working in a matrix environment, side by side with clients using a consultative approach to demonstrate they are a trusted advisor who delivers successful outcomes.
As a key member of the Global Services organization, the Enterprise Account Manager is responsible for developing long-term client partnerships, driving operational excellence, ensuring contract profitability, and expanding service revenue opportunities. The successful candidate will collaborate closely with Service Leadership, Sales, and Professional Services teams to deliver measurable value to clients while supporting BlueCrest' s strategic growth objectives.
This is a fully remote position based in the United States and requires approximately 50% domestic travel to customer locations.
Key Responsibilities
Customer Relationship Management
Service Delivery & Operational Excellence
Revenue Growth & Business Development
Financial Management
Leadership & Collaboration
Qualifications
Required
Required
BlueCrest is Looking for an experienced Print & Mail professional passionate about delivering client value and building strategic relationships. They are comfortable working in a matrix environment, side by side with clients using a consultative approach to demonstrate they are a trusted advisor who delivers successful outcomes.
As a key member of the Global Services organization, the Enterprise Account Manager is responsible for developing long-term client partnerships, driving operational excellence, ensuring contract profitability, and expanding service revenue opportunities. The successful candidate will collaborate closely with Service Leadership, Sales, and Professional Services teams to deliver measurable value to clients while supporting BlueCrest' s strategic growth objectives.
This is a fully remote position based in the United States and requires approximately 50% domestic travel to customer locations.
Key Responsibilities
Customer Relationship Management
- Serve as the primary Service contact for assigned strategic enterprise accounts.
- Build and maintain strong executive-level relationships with client stakeholders, including operational leaders and C-suite executives.
- Develop trusted advisor status by understanding client objectives, business challenges, and long-term strategies.
- Lead regular business reviews, performance discussions, and executive meetings.
Service Delivery & Operational Excellence
- Develop and execute account engagement strategies in partnership with Service and Sales leadership.
- Ensure consistent service delivery across multiple customer locations.
- Establish and manage account action plans to address service gaps and improvement opportunities.
- Monitor customer satisfaction and proactively manage escalations to successful resolution.
Revenue Growth & Business Development
- Identify and develop opportunities for additional services, upgrades, and value-added solutions.
- Work collaboratively with Sales teams to expand existing customer relationships and support revenue growth initiatives.
- Promote BlueCrest service capabilities and value propositions aligned with customer business objectives.
- Help protect revenue by mitigating competitive threats and strengthening customer partnerships.
Financial Management
- Maintain accountability for account profitability and overall financial performance.
- Analyze service delivery metrics, operational KPIs, and financial results.
- Develop forecasts and strategic plans to achieve revenue, margin, and growth targets.
- Identify efficiencies and cost-saving opportunities that enhance profitability and client value.
Leadership & Collaboration
- Partner with cross-functional teams including Service Operations, Sales, Professional Services, Product Management, and Customer Success.
- Champion best practices and continuous improvement initiatives.
- Support the development and standardization of enterprise account management processes.
- Act as a role model for BlueCrest values and leadership behaviors.
Qualifications
Required
- Bachelor's degree in business, Engineering, Operations Management, or a related field, or equivalent combination of education and experience.
- 10+ years of experience in enterprise account management, customer success, service operations, or strategic account leadership.
- Experience within the print and mail industry in operations management or as a service provider.
- Demonstrated success managing large, multi-site operations or enterprise customer relationships.
- Experience presenting and negotiating with senior executives and C-suite stakeholders.
- Strong understanding of service delivery, operational performance management, and customer retention strategies.
- Experience managing P&L responsibilities, building business cases / ROI's and achieving financial objectives.
- Excellent communication, negotiation, conflict resolution, and relationship-building skills.
- Strong analytical skills with the ability to leverage data to drive business decisions.
- Proven ability to work effectively in a matrixed organization.
Required
- Bachelor's degree in business, Engineering, Operations Management, or a related field, or equivalent combination of education and experience.
- 10+ years of experience in enterprise account management, customer success, service operations, or strategic account leadership.
- Experience within the print and mail industry in operations management or as a service provider.
- Demonstrated success managing large, multi-site operations or enterprise customer relationships.
- Experience presenting and negotiating with senior executives and C-suite stakeholders.
- Strong understanding of service delivery, operational performance management, and customer retention strategies.
- Experience managing P&L responsibilities, building business cases / ROI's and achieving financial objectives.
- Excellent communication, negotiation, conflict resolution, and relationship-building skills.
- Strong analytical skills with the ability to leverage data to drive business decisions.
- Proven ability to work effectively in a matrixed organization.
About Bluecrest
Sourced by ZipRecruiter
Industry
Communications equipment manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Danbury, CT, US
Year founded
2018