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Blue Nile

60 Blue Nile Customer Service Representative Jobs Hiring Near You

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Blue Nile Jobs Information

Do workers at Blue Nile get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and June 2026.

Do workers at Blue Nile worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to get time off at Blue Nile?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and June 2026.

Do jobs at Blue Nile spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Blue Nile feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Blue Nile get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Is it stressful to work at Blue Nile?

Most people feel stressed out here.
100% of people say they often feel stressed out at work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Blue Nile recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at Blue Nile?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get support to advance at Blue Nile?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people think Blue Nile’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers feel well informed about how Blue Nile is doing?

Most people don’t feel well informed about how the company is doing.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Blue Nile?

What are the most popular categories at Blue Nile?

Infographic showing various Customer Service Representative job openings at Blue Nile in the United States as of August 2026, with employment types broken down into 78% Full Time, 17% Part Time, and 5% Temporary. Highlights an 100% Physical job distribution.

Assistant Showroom Manager, Blue Nile

Blue Nile

Short Hills, NJ • On-site

$26 - $34/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 2 days ago

Blue Nile rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

15th of 29 rated jewelry retailers

Job description

At Blue Nile, we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love.
Blue Nile is looking for a passionate and talented Assistant Showroom Manager who will help lead a team of Luxury Sales Consultants at our retail showroom in Short Hills, NJ The ideal candidate understands our white glove culture and has a passion to educate customers about jewelry purchases. The Assistant Showroom Manager supports the team by being a resource regarding Blue Nile products, practices, selling techniques, and policies and procedures. Ideal candidates will possess sales experience with the ability to empower, motivate and inspire each team member to provide world class customer service and maximize sales. An Assistant Showroom Manager at Blue Nile is outgoing, passionate, helps others, and driven for results.
Responsibilities:
  • Demonstrate industry leading selling and service behaviors to build strong customer loyalty and relationship to Blue Nile in support of our initiative to become their jeweler for life
  • Self-motivated and able to lead others
  • Demonstrates strong leadership skills and committed to giving ongoing coaching and redirection to maintain adherence to expectations
  • Personally achieve individual sales and client activity goals
  • Takes lead on customer escalations
  • Finds ways to resolve, and partner, with the manager on difficult situations
  • Ability to follow company directions and adapt to new initiatives
  • Team player and committed to maintaining our professional and friendly environment with team members and clients
  • Special process expert
  • Aware of current trends in jewelry and the competition
  • Maintains store standards and protects the brand
  • Manage daily, weekly, monthly KPIs and team progress to plan

Requirements:
  • 3+ years of customer service/sales background
  • Jewelry experience is not required, but preferred
  • Prior management experience in retail
  • Proven track record of increasing personal sales volume
  • Effective communication skills both written and verbal
  • Embraces technology and implements new systems seamlessly
  • Strong sense of urgency and bias for action
  • Ability to make decisions quickly and accurately
  • Proficient in Microsoft Office
  • Effective time management
  • Willingness to learn
  • Strong collaborative and interpersonal skills
  • Passion for training sand learning and executing against timelines and goals.
  • Demonstrates the ability to build and maintain strong client relationships with tangible metrics

Benefits:
The hourly pay range for this job is $26.00 - $34.00. Base pay offered may vary depending on geographic region, internal equity, job- related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions.
We have many opportunities available on our other career site pages. Click here to link to our careers page!

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